This is the Dunkin's in Salem, NH near Delaware Road. Worst customer experience yet. Rude, made you repeat yourself multiple times, didn't know how to use register. Seemed like we were bothering him being there and no one was inside. Food came out wrong and my drink was 1" or more short of the top. I had to laugh at the service from this place. Worst I've had and we were close to returning the items and walking out.
Atmosphere: 4
Food: 3
Service: 1
Roberto Rivera
This location messes up way too much. Avoiding moving forward.
Atmosphere: 1
Food: 1
Service: 1
Terry Keller
Employees are terrible always using grain sugar instead of liquid sugar in the iced latte and iced coffee even when you say liquid sugar when ordering, they get your order right maybe 20% of the time when you go in but they lock the door so they can ignore you at the drive thru before giving you a random order rather than what you asked for. Of course it's dunkin donuts so they always serve you top quality products when they decide to do their job properly
Atmosphere: 2
Food: 5
Service: 1
Ruben Santiago
I do agree with other reviews, service is wicked slow and coffee was not made correctly. Whoever they hired for late afternoons very obviously dont take pride in their work, they treat it as if it is a hang out. I will try coming earlier to see if service is any better.
Food: 2
Service: 1
Bruce Pellard
Why can't they do anything right here? And what the hell takes so long for 1 drink when you're the only customer there?
Atmosphere: 1
Food: 1
Service: 1
Ernie Bruce
Why can't they do anything right here? And what the hell takes so long for 1 drink when you're the only customer there?
Atmosphere: 1
Food: 1
Service: 1
Kaiden C
This Dunkin’ is absolutely terrible. The service sucks, the coffee sucks, and the food isn’t much better. I ordered a Medium ice french vanilla swirl with milk and sugar. After having to repeat myself 4 times she said i was all set to pull up to the window. When I got to the window I paid and when I received my coffee it had no sugar and honey instead of milk.
Atmosphere: 1
Food: 1
Service: 1
Shannon Harris
The young girl in the drive thru with black hair is very pleasant, my entire order was ready when I came to the window and she was very quick cashing me out and sending me on my way. I believe more places should operate as smoothly. I'll definitely be coming back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns
Laurel Camirand
Staff are so slow. Even when they have full staff in the front and drive thru. You go there when there’s people - the wait is insane. You go there when there’s not a single person, order for a coffee and bagel still takes 5 minutes.
The only reason they still operate is because it’s a main road so people are forced to use it. I’ll figure out a different place to stop at moving forward, as I’ve given this location enough chances. Not like it’s any cheaper and I’d rather pay for a $4 coffee from somewhere the staff actually puts in some effort.
They take FOREVER just to answer the drive thru and even longer to get people's orders. Attitude is generally unhappy but that's probably because they desperately need more employees.
Atmosphere: 1
Food: 1
Service: 1
Akhil Chander
Worst place I’ve ever went disgusting coffee tea don’t knw how to make it and the food app doesn’t work here they charge things over priced employees doesn’t knw how to treat customers I never go to Dunkin’ ever to the one in rockingham mall I gave zero star
John Hosty
Clean, professional, great service and they are consistent day after day.
Atmosphere: 5
Food: 5
Service: 5
Ana Osorio
Great dunkin fast drivethru. Very clean store with welcoming staff
Atmosphere: 5
Food: 5
Service: 5
Oa Prairie
Crazy slow. Like some on. This is what you do for your business. Hire people and learn how to move people through the line.
This is the Dunkin's in Salem, NH near Delaware Road. Worst customer experience yet. Rude, made you repeat yourself multiple times, didn't know how to use register. Seemed like we were bothering him being there and no one was inside. Food came out wrong and my drink was 1" or more short of the top. I had to laugh at the service from this place. Worst I've had and we were close to returning the items and walking out.
Atmosphere: 4
Food: 3
Service: 1
This location messes up way too much. Avoiding moving forward.
Atmosphere: 1
Food: 1
Service: 1
Employees are terrible always using grain sugar instead of liquid sugar in the iced latte and iced coffee even when you say liquid sugar when ordering, they get your order right maybe 20% of the time when you go in but they lock the door so they can ignore you at the drive thru before giving you a random order rather than what you asked for. Of course it's dunkin donuts so they always serve you top quality products when they decide to do their job properly
Atmosphere: 2
Food: 5
Service: 1
I do agree with other reviews, service is wicked slow and coffee was not made correctly. Whoever they hired for late afternoons very obviously dont take pride in their work, they treat it as if it is a hang out. I will try coming earlier to see if service is any better.
Food: 2
Service: 1
Why can't they do anything right here? And what the hell takes so long for 1 drink when you're the only customer there?
Atmosphere: 1
Food: 1
Service: 1
Why can't they do anything right here? And what the hell takes so long for 1 drink when you're the only customer there?
Atmosphere: 1
Food: 1
Service: 1
This Dunkin’ is absolutely terrible. The service sucks, the coffee sucks, and the food isn’t much better. I ordered a Medium ice french vanilla swirl with milk and sugar. After having to repeat myself 4 times she said i was all set to pull up to the window. When I got to the window I paid and when I received my coffee it had no sugar and honey instead of milk.
Atmosphere: 1
Food: 1
Service: 1
The young girl in the drive thru with black hair is very pleasant, my entire order was ready when I came to the window and she was very quick cashing me out and sending me on my way. I believe more places should operate as smoothly. I'll definitely be coming back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns
Staff are so slow. Even when they have full staff in the front and drive thru. You go there when there’s people - the wait is insane. You go there when there’s not a single person, order for a coffee and bagel still takes 5 minutes.
The only reason they still operate is because it’s a main road so people are forced to use it. I’ll figure out a different place to stop at moving forward, as I’ve given this location enough chances. Not like it’s any cheaper and I’d rather pay for a $4 coffee from somewhere the staff actually puts in some effort.
Atmosphere: 1
Food: 2
Service: 1
Very slow drive through
Food: 4
Service: 2
Restaurantji Recommends
They take FOREVER just to answer the drive thru and even longer to get people's orders. Attitude is generally unhappy but that's probably because they desperately need more employees.
Atmosphere: 1
Food: 1
Service: 1
Worst place I’ve ever went disgusting coffee tea don’t knw how to make it and the food app doesn’t work here they charge things over priced employees doesn’t knw how to treat customers I never go to Dunkin’ ever to the one in rockingham mall I gave zero star
Clean, professional, great service and they are consistent day after day.
Atmosphere: 5
Food: 5
Service: 5
Great dunkin fast drivethru. Very clean store with welcoming staff
Atmosphere: 5
Food: 5
Service: 5
Crazy slow. Like some on. This is what you do for your business. Hire people and learn how to move people through the line.
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