Great customer service and the ice cream tastes great!!!!
William M
Delicious ice cream available in many flavors! Customer service is good.
Colby Goodall
Just went there today. No signage about where to order, where to pick up, if you’re supposed to go inside. I’d gone to the windows before so I waited outside in line. At least I thought that was the line. After a few minutes of standing around everyone moved to the left windows. There were two groups, 10 people total in front of me. I left after 10 minutes of waiting to order and neither group in front of me had been fully served. Won’t be going back, their ice cream is good but between the parking lot, service, and pricing it’s just not worth it.
Squiddiot
Very friendly staff, delicious ice cream, and a wide selection of savory treats from soft-serve to slushies to seasonal sweets. Pretty much unlimited choices of flavor, toppings, and other such customizations, and all for very reasonable prices. Parents beware, even the 'small' size is nothing to laugh at, as the scoops are huge! Staff are friendly and the customers are too - one time I even had a sit-down hour-long chat with a complete stranger here because the atmosphere is just so friendly and inviting. One of the staff even remembers my order because I'm there twice a month and always get the same thing - it's my favorite place in all of Salem!
G D
Great ice cream!!
Arce Arce
I ordered a banana split which I ordered almonds on top and hard chocolate and they made me something else I asked the girl if she could remove the nuts she put who told me that no apart from that the hard chocolate did not add it to me very bad service towards the customer also I order a milk shake too and I have a cup ice cream 😡
Deborah Jacobs
Love !
Atmosphere: 5
Food: 5
Service: 5
genosails athotmail
Parking: Front and rear of restaurant parking.
Wheelchair accessibility: Level entrance, booths, counter and tables available.
Was just there and got ice cream as I was leaving I found a credit card on the ground, I went inside to return it and the owner (older man) was extremely rude saying they’re closed on the inside and I had to wait outside, I tried to tell him I already ordered and I was trying to return a credit card but he cut me off before I could explain and opened the door and said I had to wait outside. Uhhhh ya, so I wait and now my ice cream is all melted. Dude should not be an ice cream shop owner with that attitude. I will not be back.
Atmosphere: 1
Food: 3
Service: 1
Veronica Marrero Baez
Not Open
Bryan Day
Its connected to Sammy J,s have not tried the ice cream yet
OKLAWC
First & last time there. The menu stated that they had coffee Heath bar crunch. My husband asked if they had vanilla Heath bar crunch. The server checked and came back and said yes we do. He ordered a cup of vanilla Heath bar crunch when we sat down inside to eat our ice cream, he tasted his, and it tasted like coffee heath bar crunch. I tasted it and agreed. He took it back to the counter and the girl who came up to help him argued with him that it was not possibly coffee flavored and refused to offer anything else in its place, but did have time to argue with him about how he was wrong. She was unwilling to offer another flavor or a refund. The ice cream went in the trash and we left, vowing to never return to this ice cream shop. Simply appalling customer service over a five dollar dish of ice cream and a potential health risk if he had a food allergy.
Awesome food, Awesome service
Great service, friendly staff
Great customer service and the ice cream tastes great!!!!
Delicious ice cream available in many flavors! Customer service is good.
Just went there today. No signage about where to order, where to pick up, if you’re supposed to go inside. I’d gone to the windows before so I waited outside in line. At least I thought that was the line. After a few minutes of standing around everyone moved to the left windows. There were two groups, 10 people total in front of me. I left after 10 minutes of waiting to order and neither group in front of me had been fully served. Won’t be going back, their ice cream is good but between the parking lot, service, and pricing it’s just not worth it.
Very friendly staff, delicious ice cream, and a wide selection of savory treats from soft-serve to slushies to seasonal sweets. Pretty much unlimited choices of flavor, toppings, and other such customizations, and all for very reasonable prices.
Parents beware, even the 'small' size is nothing to laugh at, as the scoops are huge!
Staff are friendly and the customers are too - one time I even had a sit-down hour-long chat with a complete stranger here because the atmosphere is just so friendly and inviting. One of the staff even remembers my order because I'm there twice a month and always get the same thing - it's my favorite place in all of Salem!
Great ice cream!!
I ordered a banana split which I ordered almonds on top and hard chocolate and they made me something else I asked the girl if she could remove the nuts she put who told me that no apart from that the hard chocolate did not add it to me very bad service towards the customer also I order a milk shake too and I have a cup ice cream 😡
Love !
Atmosphere: 5
Food: 5
Service: 5
Parking: Front and rear of restaurant parking.
Wheelchair accessibility: Level entrance, booths, counter and tables available.
Atmosphere: 3
Food: 5
Service: 5
Restaurantji Recommends
YUM!!!!
Atmosphere: 5
Food: 5
Service: 5
Was just there and got ice cream as I was leaving I found a credit card on the ground, I went inside to return it and the owner (older man) was extremely rude saying they’re closed on the inside and I had to wait outside, I tried to tell him I already ordered and I was trying to return a credit card but he cut me off before I could explain and opened the door and said I had to wait outside. Uhhhh ya, so I wait and now my ice cream is all melted. Dude should not be an ice cream shop owner with that attitude. I will not be back.
Atmosphere: 1
Food: 3
Service: 1
Not Open
Its connected to Sammy J,s have not tried the ice cream yet
First & last time there. The menu stated that they had coffee Heath bar crunch. My husband asked if they had vanilla Heath bar crunch. The server checked and came back and said yes we do. He ordered a cup of vanilla Heath bar crunch when we sat down inside to eat our ice cream, he tasted his, and it tasted like coffee heath bar crunch. I tasted it and agreed. He took it back to the counter and the girl who came up to help him argued with him that it was not possibly coffee flavored and refused to offer anything else in its place, but did have time to argue with him about how he was wrong. She was unwilling to offer another flavor or a refund. The ice cream went in the trash and we left, vowing to never return to this ice cream shop. Simply appalling customer service over a five dollar dish of ice cream and a potential health risk if he had a food allergy.
Atmosphere: 3
Food: 1
Service: 1
Loading...