Almost $13 sandwich. Order Bacon lettuce and cheese. Get home and this is what I got. A strip and half of bacon and about a lb of lettuce 🤢
Food: 1
Kayah Gautreau
Great service if you can actually get a server. I’m normally not all that bothered by things like this as I work in customer service. However, it is not the first time I have gone to this specific establishment and had no one acknowledge that there was a customer in the building. No employee to be found. On one particular occasion I waited 20 mins in the lobby to grab lunch and had to leave because no one approached the counter. Today I had a similar experience. But this time I called the store while STANDING in the lobby to hopefully get service. That was after 10 mins.
Atmosphere: 2
Food: 5
Service: 1
Somanath Kattel
I took my person for lunch on Thursday September 5th. He ordered peproni and she was serving to him. Suddenly she sneeze ? but no mask on it. She was telling " i hate peproni". He feel bad after heard hating peproni from her.
Food: 2
Fat mikos D
Shi was gas asfffff Cody made it just right dude
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken
Kayleigh Felten
customer service was great cody was kind and held a good conversation. my sandy was fireee
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rotisserie-Style Chicken
Daisey baby Dow
Great food and great service. The sandwich artist was very polite and b patient.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Cinnabon Footlong Churro, The Ultimate B M T
Bruce Raab
Every time I personally come into subway. I always have a wonderful experience with the manger and the people who work there. The food is always great ?? and the store is always clean and. The food is always great. I don't have one negative thing to say about the somersworth store.
Atmosphere: 5
Food: 5
Service: 5
sam berry
The manager of this location desperately needs to be retrained in customer service. I can not recall a time that I have gone in where she has so much as said hello to me. Whether I am the only customer or there is a line, she treats everyone as though she has more important things to do than take your order. Today when I went in, she was behind the deli, with it open, no line and as usual, avoided eye contact and didn't acknowledge that I had walked in. I opened my subway app so I could load the QR code and waited. After a few minutes she finally said "are you ready now?" with a snarky attitude. I told her Ive been ready and was waiting on her, to which she replied "you were playing on your phone so i thought id give you a few minutes" I again told her that I did not need a minute and began to order. She did not look at or say another word to me. Normally I would not write a negative review, as I understand everyone has bad days but unfortunately, I haven't had a different experience with this woman and according to her co-workers, who have expressed their frustrations towards her in other instances, neither have they.
Atmosphere: 1
Food: 5
Service: 1
Jennifer
service is great! Uber drivers and customers beware...Uber Eats map does NOT recognize this restaurant and pings it .4 miles away. Therefore you CANNOT complete the order, end up having to have customer service cancel, and keep customer's food. you are only compensated $3. Uber never fixes the map issue. Place is great otherwise..its not their fault it is Uber's! Customers placing orders beware we cannot verify your order and therefore cannot bring it to you.
Atmosphere: 3
Food: 4
Service: 4
Nick Thompson
Went in and it was empty but the server seemed rude and wanted to rush me out. Even gave a huff when I asked her to put some extra peppers in the sandwich.
Absolute worst service I've ever had. Person making the sub refused to make what I wanted. Told me "that's the stupidest thing I've ever heard"All I asked for was sweet onion teriyaki and Buffalo chicken on the same sub...
Food: 1
Service: 1
Eric Muszynski
Good service but below average quality food for the price of subway...would go to a local spot for subs instead next
Atmosphere: 5
Food: 2
Service: 5
Ted S
This is my new go to Subway.Clean, good food and all the employees are NICE.Great service today 9/23/23 at 3pm.Thanks!
Atmosphere: 4
Food: 5
Service: 5
will wood
Came in at 12:10 to see what I assume is the manager sitting down writing a schedule in the dining room, while one employee was stuck helping all the guests inside. Seems kind if an odd way to run a business. That employee should quit and find a new place of employment that actually cares, because this ain't it.
Atmosphere: 1
Food: 3
Service: 1
Paul Wiseman
Must be nice to sit in your car and smoke cigs while there's customers in the parking lot and all the doors are locked. Easily the laziest people I've ever seen at a sandwich shop. Your job ain't
Almost $13 sandwich. Order Bacon lettuce and cheese. Get home and this is what I got. A strip and half of bacon and about a lb of lettuce 🤢
Food: 1
Great service if you can actually get a server. I’m normally not all that bothered by things like this as I work in customer service. However, it is not the first time I have gone to this specific establishment and had no one acknowledge that there was a customer in the building. No employee to be found. On one particular occasion I waited 20 mins in the lobby to grab lunch and had to leave because no one approached the counter. Today I had a similar experience. But this time I called the store while STANDING in the lobby to hopefully get service. That was after 10 mins.
Atmosphere: 2
Food: 5
Service: 1
I took my person for lunch on Thursday September 5th. He ordered peproni and she was serving to him. Suddenly she sneeze ? but no mask on it. She was telling " i hate peproni". He feel bad after heard hating peproni from her.
Food: 2
Shi was gas asfffff Cody made it just right dude
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Grilled Chicken
customer service was great cody was kind and held a good conversation. my sandy was fireee
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Rotisserie-Style Chicken
Great food and great service. The sandwich artist was very polite and b patient.
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Cinnabon Footlong Churro, The Ultimate B M T
Every time I personally come into subway. I always have a wonderful experience with the manger and the people who work there. The food is always great ?? and the store is always clean and. The food is always great. I don't have one negative thing to say about the somersworth store.
Atmosphere: 5
Food: 5
Service: 5
The manager of this location desperately
needs to be retrained in customer service. I can not recall a time that I have gone in where she has so much as said hello to me. Whether I am the only customer or there is a line, she treats everyone as though she has more important things to do than take your order. Today when I went in, she was behind the deli, with it open, no line and as usual, avoided eye contact and didn't acknowledge that I had walked in. I opened my subway app so I could load the QR code and waited. After a few minutes she finally said "are you ready now?" with a snarky attitude. I told her Ive been ready and was waiting on her, to which she replied "you were playing on your phone so i thought id give you a few minutes" I again told her that I did not need a minute and began to order. She did not look at or say another word to me. Normally I would not write a negative review, as I understand everyone has bad days but unfortunately, I haven't had a different experience with this woman and according to her co-workers, who have expressed their frustrations towards her in other instances, neither have they.
Atmosphere: 1
Food: 5
Service: 1
service is great! Uber drivers and customers beware...Uber Eats map does NOT recognize this restaurant and pings it .4 miles away. Therefore you CANNOT complete the order, end up having to have customer service cancel, and keep customer's food. you are only compensated $3. Uber never fixes the map issue. Place is great otherwise..its not their fault it is Uber's! Customers placing orders beware we cannot verify your order and therefore cannot bring it to you.
Atmosphere: 3
Food: 4
Service: 4
Went in and it was empty but the server seemed rude and wanted to rush me out. Even gave a huff when I asked her to put some extra peppers in the sandwich.
Atmosphere: 2
Food: 3
Service: 1
Restaurantji Recommends
Absolute worst service I've ever had. Person making the sub refused to make what I wanted. Told me "that's the stupidest thing I've ever heard"All I asked for was sweet onion teriyaki and Buffalo chicken on the same sub...
Food: 1
Service: 1
Good service but below average quality food for the price of subway...would go to a local spot for subs instead next
Atmosphere: 5
Food: 2
Service: 5
This is my new go to Subway.Clean, good food and all the employees are NICE.Great service today 9/23/23 at 3pm.Thanks!
Atmosphere: 4
Food: 5
Service: 5
Came in at 12:10 to see what I assume is the manager sitting down writing a schedule in the dining room, while one employee was stuck helping all the guests inside. Seems kind if an odd way to run a business. That employee should quit and find a new place of employment that actually cares, because this ain't it.
Atmosphere: 1
Food: 3
Service: 1
Must be nice to sit in your car and smoke cigs while there's customers in the parking lot and all the doors are locked. Easily the laziest people I've ever seen at a sandwich shop. Your job ain't
Atmosphere: 1
Food: 1
Service: 1
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