For the third time in a month there was no one at the counter when I arrived. On two occasions I had to ask a Walmart employee if the location was open. On one such occasion the Walmart employee tried to find the Subway employee for me, and ended up just saying they could not find them. I waited for almost 20 minutes before leaving...
This past time thankfully the employee showed up 5 minutes after I arrived.
I don't understand why no one has thought to put a sign when an employee is not available. That way I don't have to stand there wasting my time on my lunch break to determine if anyone is actually working that day...
If this is a staffing issue, then maybe pay your employees more. I've seen what you guys advertise for pay and it's abysmal. Get with the times, everything is ridiculously expensive. Can't expect people to show up for work when they can't even afford to live on what 40 hours a week would net them working there... Maybe do a real life assessment of what things cost in your area to determine what to pay instead of keeping your head up your ass and pretending things are like they were 10-20 years ago...
Atmosphere: 2
Food: 3
Service: 1
Daniel Fife
Slowest clerk ever
Myster NutzESO
Worst customer service I've ever experienced. For the second time in the last month I've stood around waiting to be helped for more than 15 minutes because the two chumps that work evenings were outside smoking. When I spoke to them about this they copped an attitude. Neither of these morons should be working in customer service. Go somewhere else for your food.
Atmosphere: 1
Food: 1
Service: 1
Jim Sherburne
Worst customer service I've ever experienced. For the second time in the last month I've stood around waiting to be helped for more than 15 minutes because the two chumps that work evenings were outside smoking. When I spoke to them about this they copped an attitude. Neither of these morons should be working in customer service. Go somewhere else for your food.
Atmosphere: 1
Food: 1
Service: 1
Rebecca Boudreau
Worst (or I guess invisible?) customer service. I placed an order in the parking lot prior to shopping at the Walmart there. Received an email while I was inside that the order was accepted. Shortly after, I received a second email that the order was cancelled. I went into the subway to ask why, because I had no missed calls or anything. As I was about to enter, a customer waiting at the counter shrugged, and turned and left. He said he had been waiting over five minutes with no service and no employee behind the counter. I turned to a gentleman finishing a sub at the table nearby, and he had no idea where the employee went. I left and went to Jersey Mike's instead.
rebecca litchfield
Worst (or I guess invisible?) customer service. I placed an order in the parking lot prior to shopping at the Walmart there. Received an email while I was inside that the order was accepted. Shortly after, I received a second email that the order was cancelled. I went into the subway to ask why, because I had no missed calls or anything. As I was about to enter, a customer waiting at the counter shrugged, and turned and left. He said he had been waiting over five minutes with no service and no employee behind the counter. I turned to a gentleman finishing a sub at the table nearby, and he had no idea where the employee went. I left and went to Jersey Mike's instead.
Sherry MacDougall
Absolutely horrible. Was told I could not order 4 sandwiches as the bread had to last her all day.
Sean Marden
I've never really been impressed in this location, from having a very rude manager a few years ago to super slow service today. Better off going to Main St in Concord or to Epsom, and you'd probably still save time despite the drive.
KC
Supposedly opens at 9:00a.m., quite often doesn’t open until after 10:00 . There looks to be only one employee, who seems to take frequent smoke breaks.Would give zero stars if I could, but will give one, because employee is generally kind and polite, although seems flustered being the only one that appears to ever be there.Besides that, I would give zero stars for how difficult it is to catch a moment to order in the morning.Update: 3 weeks later, trying to order a sandwich at 9:47 am (opens at 9:00a.m.) and gates are still closed with employee somewhere outside.What tha hell.
I've never really been impressed in this location, from having a very rude manager a few years ago to super slow service today. Better off going to Main St in Concord or to Epsom, and you'd probably still save time despite the drive.
For the third time in a month there was no one at the counter when I arrived. On two occasions I had to ask a Walmart employee if the location was open. On one such occasion the Walmart employee tried to find the Subway employee for me, and ended up just saying they could not find them. I waited for almost 20 minutes before leaving...
This past time thankfully the employee showed up 5 minutes after I arrived.
I don't understand why no one has thought to put a sign when an employee is not available. That way I don't have to stand there wasting my time on my lunch break to determine if anyone is actually working that day...
If this is a staffing issue, then maybe pay your employees more. I've seen what you guys advertise for pay and it's abysmal. Get with the times, everything is ridiculously expensive. Can't expect people to show up for work when they can't even afford to live on what 40 hours a week would net them working there... Maybe do a real life assessment of what things cost in your area to determine what to pay instead of keeping your head up your ass and pretending things are like they were 10-20 years ago...
Atmosphere: 2
Food: 3
Service: 1
Slowest clerk ever
Worst customer service I've ever experienced. For the second time in the last month I've stood around waiting to be helped for more than 15 minutes because the two chumps that work evenings were outside smoking. When I spoke to them about this they copped an attitude. Neither of these morons should be working in customer service. Go somewhere else for your food.
Atmosphere: 1
Food: 1
Service: 1
Worst customer service I've ever experienced. For the second time in the last month I've stood around waiting to be helped for more than 15 minutes because the two chumps that work evenings were outside smoking. When I spoke to them about this they copped an attitude. Neither of these morons should be working in customer service. Go somewhere else for your food.
Atmosphere: 1
Food: 1
Service: 1
Worst (or I guess invisible?) customer service. I placed an order in the parking lot prior to shopping at the Walmart there. Received an email while I was inside that the order was accepted. Shortly after, I received a second email that the order was cancelled. I went into the subway to ask why, because I had no missed calls or anything. As I was about to enter, a customer waiting at the counter shrugged, and turned and left. He said he had been waiting over five minutes with no service and no employee behind the counter. I turned to a gentleman finishing a sub at the table nearby, and he had no idea where the employee went. I left and went to Jersey Mike's instead.
Worst (or I guess invisible?) customer service. I placed an order in the parking lot prior to shopping at the Walmart there. Received an email while I was inside that the order was accepted. Shortly after, I received a second email that the order was cancelled. I went into the subway to ask why, because I had no missed calls or anything. As I was about to enter, a customer waiting at the counter shrugged, and turned and left. He said he had been waiting over five minutes with no service and no employee behind the counter. I turned to a gentleman finishing a sub at the table nearby, and he had no idea where the employee went. I left and went to Jersey Mike's instead.
Absolutely horrible. Was told I could not order 4 sandwiches as the bread had to last her all day.
I've never really been impressed in this location, from having a very rude manager a few years ago to super slow service today. Better off going to Main St in Concord or to Epsom, and you'd probably still save time despite the drive.
Supposedly opens at 9:00a.m., quite often doesn’t open until after 10:00 . There looks to be only one employee, who seems to take frequent smoke breaks.Would give zero stars if I could, but will give one, because employee is generally kind and polite, although seems flustered being the only one that appears to ever be there.Besides that, I would give zero stars for how difficult it is to catch a moment to order in the morning.Update: 3 weeks later, trying to order a sandwich at 9:47 am (opens at 9:00a.m.) and gates are still closed with employee somewhere outside.What tha hell.
Answer your goddamn phone.
Restaurantji Recommends
I've never really been impressed in this location, from having a very rude manager a few years ago to super slow service today. Better off going to Main St in Concord or to Epsom, and you'd probably still save time despite the drive.
Great place for a sub
Decent
It sucks
Love to go to subway, real food !!
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