Absolutely awful experience! Totally unacceptable that this location won't accommodate my oat allergy. This is the only location that makes me feel like my patronage is an inconvenience to the employees. Our food has been tossed at us out of the drive-thru window like the contents in the bags didn't matter. It's a shame because this seems to be the collective sentiment about this location. Customers are the life-blood of any business. I'm not sure why this specific location acts like they don't need theirs. Do better. You're a Dunkin... please act like it.
Atmosphere: 2
Food: 2
Service: 1
Michael
How does a coffee place always run out of cold brew. That is like McDonald’s running out of hamburgers lol! Don’t offer a expresso shot in regular ice coffee it is no where near the same. For one your adding hot to cold now.And second cold brew is the strongest coffee to drink. When you hot brew coffee you burn off more caffeine.When you cold brew coffee the caffeine stays and has 30% more caffeine than brewing and less ascitic!
Atmosphere: 3
Food: 1
Service: 2
j sza
Coffee was particularly bad today, and order was not right
Atmosphere: 3
Food: 1
Service: 4
Burton Boone IV
Always out of damn munchkins. Make Fn more!!!!
Atmosphere: 3
Food: 1
Service: 1
Anthony Damen
If I say thank you, it’s simple. Say you’re welcome. I don’t have to thank someone being paid to give me food it’s just polite. They’ll stare at you like you have 3 heads and not say a word
Atmosphere: 3
Food: 5
Service: 1
Christopher Gross
Order from a person, not the stupid computer. The computer will charge an extra $2 for a meal deal
Atmosphere: 4
Food: 5
Service: 4
Ramona Maclean
Got a medium ice coffee, $3.68 in Windham today. Handed the lady at the drive thru $3.70. She dropped a dime (her fake nails we over an inch long). Looked at me demanding I give her another dime, which I did. Drove down the road took a sip and the coffee ( lid was on, just too large) and coffee went all over my clothes. This was the last straw. Can't even count the number of times they forgot to put sweetner in...is it so hard to pour coffee in a cup with cream and sweetner and get it right. I would like to support local businesses but the service is very poor. Maybe if more people boycotted them management would work harder at accurate filling of orders and better customer service.
Brian Koch
Constantly gets orders wrong and they do not do things as simple as add sugar or sweetener because they know you won’t notice until you leave, or are just being lazy.
This place has went down hill since I moved to town. Too bad because it's a pretty cherry location. Facility isn't being taken care of. The menu outside has been broken for weeks and it doesn't seem like they care
Atmosphere: 3
Food: 4
Service: 2
Bianca
Nasty dunks, besides all the flys constantly and them being out of everything (lids, honey, tea bagss) they make my coffee how ever they want…coffee was suppose to have extra cream and they put none..extra ice and there was 3 cubes..and cold foam was gone ..almost 6$ too
Atmosphere: 1
Food: 1
Service: 1
Erich Weihrauch
It's New England and Dunkin is a staple, mmmmk? You're not going for five star cousine and the atmosphere. You're going for the ok coffee, something quick to eat and through the drive thru to get to work. Location staff always friendly, though lately seems like they are stuck working with fewer folks (not sure if people are calling out or what). Food orders have been incorrect a few times, although hey stuff happens especially when busy and early in the morning. My one big gripe? Who decided napkins are a luxury item to beg for? If someone order a drink or food, you give at least one napkin, per person. Dunno about the rest of you, but a croissant gets everywhere....
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Boston Cream Donuts, Bacon Egg and Cheese on a Croissant, Croissant, Dunkin' Lemonade Refreshers, Muffins
Angela Marie
This dunkin is so hit or miss. I uber to work so I order my coffee and a food item 15-20 minutes before I head to the store to pick it up most days. More times than not my order is never ready and nobody acknowledges it until I say something (which I hate doing, because I work in sales and I get it). Most of the time they’re nice when I ask about the order, but sometimes I even get attitude when I’m not even rude about it. Just in a rush so I always order in advance. There’s been multiple times where I’ve had to abandon my order because my uber stop exceeds over 5 minutes, and it’s not easy to get a refund through phone number. On the positive side, my order is usually correct and most of the staff are nice.
Revised my star rating because it keeps happening and is a major inconvenience, especially when I can’t get a refund for 2 weeks.
Atmosphere: 3
Food: 4
Service: 2
Jimmy Cookin
They had a good crew for years, in and out.....now I'm waiting almost 20 minutes cant drop here before work anymore
Absolutely awful experience! Totally unacceptable that this location won't accommodate my oat allergy. This is the only location that makes me feel like my patronage is an inconvenience to the employees. Our food has been tossed at us out of the drive-thru window like the contents in the bags didn't matter. It's a shame because this seems to be the collective sentiment about this location. Customers are the life-blood of any business. I'm not sure why this specific location acts like they don't need theirs. Do better. You're a Dunkin... please act like it.
Atmosphere: 2
Food: 2
Service: 1
How does a coffee place always run out of cold brew. That is like McDonald’s running out of hamburgers lol! Don’t offer a expresso shot in regular ice coffee it is no where near the same. For one your adding hot to cold now.And second cold brew is the strongest coffee to drink. When you hot brew coffee you burn off more caffeine.When you cold brew coffee the caffeine stays and has 30% more caffeine than brewing and less ascitic!
Atmosphere: 3
Food: 1
Service: 2
Coffee was particularly bad today, and order was not right
Atmosphere: 3
Food: 1
Service: 4
Always out of damn munchkins. Make Fn more!!!!
Atmosphere: 3
Food: 1
Service: 1
If I say thank you, it’s simple. Say you’re welcome. I don’t have to thank someone being paid to give me food it’s just polite. They’ll stare at you like you have 3 heads and not say a word
Atmosphere: 3
Food: 5
Service: 1
Order from a person, not the stupid computer. The computer will charge an extra $2 for a meal deal
Atmosphere: 4
Food: 5
Service: 4
Got a medium ice coffee, $3.68 in Windham today. Handed the lady at the drive thru $3.70. She dropped a dime (her fake nails we over an inch long). Looked at me demanding I give her another dime, which I did. Drove down the road took a sip and the coffee ( lid was on, just too large) and coffee went all over my clothes. This was the last straw. Can't even count the number of times they forgot to put sweetner in...is it so hard to pour coffee in a cup with cream and sweetner and get it right. I would like to support local businesses but the service is very poor. Maybe if more people boycotted them management would work harder at accurate filling of orders and better customer service.
Constantly gets orders wrong and they do not do things as simple as add sugar or sweetener because they know you won’t notice until you leave, or are just being lazy.
Atmosphere: 1
Food: 1
Service: 1
Convenient!
Atmosphere: 5
Food: 5
Service: 5
Love the coffees
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This place has went down hill since I moved to town. Too bad because it's a pretty cherry location. Facility isn't being taken care of. The menu outside has been broken for weeks and it doesn't seem like they care
Atmosphere: 3
Food: 4
Service: 2
Nasty dunks, besides all the flys constantly and them being out of everything (lids, honey, tea bagss) they make my coffee how ever they want…coffee was suppose to have extra cream and they put none..extra ice and there was 3 cubes..and cold foam was gone ..almost 6$ too
Atmosphere: 1
Food: 1
Service: 1
It's New England and Dunkin is a staple, mmmmk?
You're not going for five star cousine and the atmosphere. You're going for the ok coffee, something quick to eat and through the drive thru to get to work. Location staff always friendly, though lately seems like they are stuck working with fewer folks (not sure if people are calling out or what). Food orders have been incorrect a few times, although hey stuff happens especially when busy and early in the morning. My one big gripe? Who decided napkins are a luxury item to beg for? If someone order a drink or food, you give at least one napkin, per person. Dunno about the rest of you, but a croissant gets everywhere....
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Boston Cream Donuts, Bacon Egg and Cheese on a Croissant, Croissant, Dunkin' Lemonade Refreshers, Muffins
This dunkin is so hit or miss. I uber to work so I order my coffee and a food item 15-20 minutes before I head to the store to pick it up most days. More times than not my order is never ready and nobody acknowledges it until I say something (which I hate doing, because I work in sales and I get it). Most of the time they’re nice when I ask about the order, but sometimes I even get attitude when I’m not even rude about it. Just in a rush so I always order in advance. There’s been multiple times where I’ve had to abandon my order because my uber stop exceeds over 5 minutes, and it’s not easy to get a refund through phone number. On the positive side, my order is usually correct and most of the staff are nice.
Revised my star rating because it keeps happening and is a major inconvenience, especially when I can’t get a refund for 2 weeks.
Atmosphere: 3
Food: 4
Service: 2
They had a good crew for years, in and out.....now I'm waiting almost 20 minutes cant drop here before work anymore
Service: 1
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