I made a reservation for the Easter Buffet and told them I needed to be close to the buffet as I had a disability(serious knee issue). They said no problem. They called me back after I made my reservation and said that thy needed to change my reservation time to get me a table upstairs. I said no problem. When we arrived they sat us at the table downstairs the longest distance from the buffet. When I asked about the 4 vacant tables upstairs they said they couldn't sit us there. Needless to say I was not able to go thru the buffet line. When we left one of the upstairs tables was still vacant. Glad there a lot more restauraunts in the area that care more about meeting the needs of their customers.
Clear Creek
We had high hopes , atmosphere was nice but food was disappointing. 6 dollars for a basket of 4 dinner rolls. My steak was raw. Waitress was nice and apologized , not her fault . Manager apologized but no adjustment in bill and those 4 small rolls for 6 dollars tells me my group wont be back.
Atmosphere: 4
Food: 1
Service: 3
L Madore
Edit: I would encourage anyone reading one-star reviews from customers visiting Back Bay Boathouse to pay attention to the classless, sarcastic and rude responses from the owner who obviously has ZERO customer service skills. So, if I may school this person on customer service: When someone has a negative experience at your establishment FOR ANY REASON, try something like "I'm sorry you had a bad experience. Please come back and we will make it right next time" versus making up stories to denigrate and malign your customers. That said, I am satisfied visiting other establishments. We left there and went to Downtown Grille to have our meal and another cocktail. It was awesome. Check it out!
First time here at happy hour with a friend who has visited this restaurant on several occasions. I will say I can't recall the last time I experienced such rotten attitudes from bar staff. My friend also commented she could not get over how rude these two women were; I mention the women, because the male bartender was great and refreshed my friend's drink because the soda water was flat. I tipped accordingly, and will not return.
Atmosphere: 1
Service: 1
Joe
Server was pleasant and food was great. Hostess Macyn L was great and seated us promptly.
Atmosphere: 5
Food: 5
Service: 5
Tani Moody
I have never had a bad experience at Back Bay. The service, the food, everything is always top notch.
Atmosphere: 5
Food: 5
Service: 5
Vicki Gagnon
This is one of our favorite restaurants in the area.
Parking: Beautiful view
Atmosphere: 5
Food: 5
Service: 5
Roxanne Coates
Server was fabulous, good was delicious and the atmosphere was definitely jovial!
Atmosphere: 5
Food: 5
Service: 5
Tiffany Hesseltine
Server was great and fast! Our appetizers, meals and dessert were delicious. First time eating here and we will be back!!
Nassma Halaseh
We had a great family reunion lunch before the wedding 💫 everyone was so friendly
Local seafood and steak restaurant. Waitress was a.bit slow (too many tables for not enough help). The food was good and the servings large.
Atmosphere: 5
Food: 5
Service: 4
Christopher Williams, REALTOR
They are currently running a special a dollar an ounce on ribeye with Add ons. I just had the 12 ounce with four scallops and a side Caesar. It was absolutely perfect. Megan and John are on the bar and they are awesome. Do not miss the special on Sunday through the winter, but please don’t take my seats! Lol compared to the pricing in town this is an absolute deal!
C.W. McLean
Great place! The mussels were fantastic!
Kolby Brown
I came to the boat house for the first time a few days ago, and was greeted by the wonderful host’s. I got sat at a table with a great view of the water. I got steak tips for my meal, which was amazing. My server ,Kiera N. , was attentive and kind . I will definitely be coming back soon!
Atmosphere: 5
Food: 5
Service: 5
Heather Hug
We had Jen as our server and she was extremely friendly and kind. We did have an issue with our steak tips..one was suppose to be medium rare and the other rare. When the dishes came out we had to switch dishes. The waitress ofter to have more food cooked but we were good. Later the manager came and she was so kind and knew we.had a problem and asked about it...perfect! We have found many restaurants never do this and we all appreciated that she also checked in Amazing view, great service and very good food! Highly recommend if in town!!! Thank you!!
Lovely staff, great options.
I made a reservation for the Easter Buffet and told them I needed to be close to the buffet as I had a disability(serious knee issue). They said no problem. They called me back after I made my reservation and said that thy needed to change my reservation time to get me a table upstairs. I said no problem. When we arrived they sat us at the table downstairs the longest distance from the buffet. When I asked about the 4 vacant tables upstairs they said they couldn't sit us there. Needless to say I was not able to go thru the buffet line. When we left one of the upstairs tables was still vacant. Glad there a lot more restauraunts in the area that care more about meeting the needs of their customers.
We had high hopes , atmosphere was nice but food was disappointing. 6 dollars for a basket of 4 dinner rolls. My steak was raw. Waitress was nice and apologized , not her fault . Manager apologized but no adjustment in bill and those 4 small rolls for 6 dollars tells me my group wont be back.
Atmosphere: 4
Food: 1
Service: 3
Edit: I would encourage anyone reading one-star reviews from customers visiting Back Bay Boathouse to pay attention to the classless, sarcastic and rude responses from the owner who obviously has ZERO customer service skills. So, if I may school this person on customer service: When someone has a negative experience at your establishment FOR ANY REASON, try something like "I'm sorry you had a bad experience. Please come back and we will make it right next time" versus making up stories to denigrate and malign your customers. That said, I am satisfied visiting other establishments. We left there and went to Downtown Grille to have our meal and another cocktail. It was awesome. Check it out!
First time here at happy hour with a friend who has visited this restaurant on several occasions. I will say I can't recall the last time I experienced such rotten attitudes from bar staff. My friend also commented she could not get over how rude these two women were; I mention the women, because the male bartender was great and refreshed my friend's drink because the soda water was flat. I tipped accordingly, and will not return.
Atmosphere: 1
Service: 1
Server was pleasant and food was great. Hostess Macyn L was great and seated us promptly.
Atmosphere: 5
Food: 5
Service: 5
I have never had a bad experience at Back Bay. The service, the food, everything is always top notch.
Atmosphere: 5
Food: 5
Service: 5
This is one of our favorite restaurants in the area.
Parking: Beautiful view
Atmosphere: 5
Food: 5
Service: 5
Server was fabulous, good was delicious and the atmosphere was definitely jovial!
Atmosphere: 5
Food: 5
Service: 5
Server was great and fast! Our appetizers, meals and dessert were delicious. First time eating here and we will be back!!
We had a great family reunion lunch before the wedding 💫 everyone was so friendly
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Local seafood and steak restaurant. Waitress was a.bit slow (too many tables for not enough help). The food was good and the servings large.
Atmosphere: 5
Food: 5
Service: 4
They are currently running a special a dollar an ounce on ribeye with Add ons. I just had the 12 ounce with four scallops and a side Caesar. It was absolutely perfect. Megan and John are on the bar and they are awesome. Do not miss the special on Sunday through the winter, but please don’t take my seats! Lol compared to the pricing in town this is an absolute deal!
Great place! The mussels were fantastic!
I came to the boat house for the first time a few days ago, and was greeted by the wonderful host’s. I got sat at a table with a great view of the water. I got steak tips for my meal, which was amazing. My server ,Kiera N. , was attentive and kind . I will definitely be coming back soon!
Atmosphere: 5
Food: 5
Service: 5
We had Jen as our server and she was extremely friendly and kind. We did have an issue with our steak tips..one was suppose to be medium rare and the other rare. When the dishes came out we had to switch dishes. The waitress ofter to have more food cooked but we were good. Later the manager came and she was so kind and knew we.had a problem and asked about it...perfect! We have found many restaurants never do this and we all appreciated that she also checked in
Amazing view, great service and very good food! Highly recommend if in town!!! Thank you!!
Atmosphere: 5
Food: 4
Service: 5
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