How this place is still in business is beyond me. The people who run this bakery are incompetent. We order a specific cake, they write it down, we pick it up, it is completely different from what we ordered. While I was there, another person was there yelling because they ordered a large cake in a specific flavor and instead received a small cake in a different flavor. Also, the cakes aren’t very good AT ALL. I love Dominican cakes but this place is not it. Not to mention half the cake was the frosting..yuck! By the way, no compensation for messing up the orders.
Atmosphere: 1
Food: 2
Service: 1
Ally Diaz
I’m going to give this bakery 5 STARS to support Latino businesses & my Dominican culture. The only downside was that I had to wait another 45 minutes for the cake I ordered because it wasn’t ready. Not making it a big deal. They helped me load it onto my car & the piña cake I got was DELICIOSO 🇩🇴❤️
Atmosphere: 5
Food: 5
Service: 4
Stephanie Sanchez
Extremely poor customer service. If you like to deal with headaches and nonsense give them a try!
Siddhesh Mokashi
Very nice original Dominican Republic cake I ordered for my wife was the best cake and delivery was on time very responsive business person and a very reasonable price
Ashley Wills
My husband picked up a cake from here for his mom’s birthday. It was a small cake, just for 4 people. Even though it was small they still put attention to detail and it was a beautiful cake. Tasted good, just wished it had a bit more filling.
i don’t recommend purchasing from here at all. i was supposed to pick up a cake on tuesday. come to find out they don’t open on tuesdays. and the person who took my order told me to come on tuesday at 2pm. i was disappointed, and had to settle for an ice cream cake. then i went there on thursday, to get a refund. then i was thinking of still getting the cake anyways, thinking they might have already baked it. they didn’t. i suggest you take your money somewhere else. don’t waste your time going here.
Atmosphere: 1
Food: 1
Service: 1
Jonathan Algarin
The best quippes!! They make them fresh!!!
Indiana Astacio
The cake is very good and I love the desserts.
Atmosphere: 5
Food: 5
Service: 5
Bella Rous
Please stop robbing people. I ordered a cake for my best friend. When we cut the cake it was a cake made of frosting. Us Dominican sale cakes by pound. That cake was made of frosting. So disappointed. Be more honest with your costumers before people walk away from your business.
I ordered a few times for different occasions and they never disappointed me I love the taste and texture and all my friends love it thank you so much for the delicious
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake
Julissa Adames
Everything was super delicious thank you so much!!! Very recommended
Atmosphere: 5
Food: 5
Service: 5
Juan Ramon Rodriguez
An extremely bad service and I'm not used to leaving a review but I think it's already too stupid, I ordered a cake of one color and it arrived in another, I wanted to give it a second chance again it arrived totally different from what I ordered, I explained to them and they didn't even apologize . Today, Father's Day, I ordered a tray for my husband at 11AM. I made it clear that I was working at 1. I asked for the price 5 days before, they never told me anything. It arrived today at 2:47 in the afternoon and the order is not ready. I call and they don't answer. VERY BAD HANDLING ON THEIR PART AND VERY BAD SERVICE.
Service: 1
Genesis Vasquez
This was the place where I undoubtedly had my cakes made until yesterday when I received the biggest disappointment and worst service that any business had ever given me in my life. It is still time that Mrs. Diana has not had the decency to respond to my messages to apologize. My son's first year, it was with a cake that looked like a baby shower. I ordered this cake on Thursday for Sunday, making the schedule of my event clear. I asked on Sunday they answered me an hour later and then I called and they didn't answer me. I showed up two hours after she had told me they were going to decorate it and it turns out there was no decorated cake. They made me wait 20 minutes and when I returned, the design had to be printed and she was not willing to wait another 20 minutes. I left, and when my husband returned to look for him she had not arrived. Unfortunately, the boy who was there had to show his face when the order was taken by the lady. Below are the photos of what I ordered and what I received.
Setofhands Squire
DO NOT WASTE YOUR TIME WITH THESE PEOPLE. VERY POORLY RUN. LONG WAIT, MIND YOU NO SPACE IN THEIR BAKERY, WAITING AREA SIZE OF A PHONE BOOTH. ORDERED A BIRTHDAY CAKE FOR A 2PM PARTY AND WASN'T READY AFTER NUMEROUS PHONE CALLS. I SHOULD HAVE READ THE REVIEWS.
How this place is still in business is beyond me. The people who run this bakery are incompetent. We order a specific cake, they write it down, we pick it up, it is completely different from what we ordered. While I was there, another person was there yelling because they ordered a large cake in a specific flavor and instead received a small cake in a different flavor. Also, the cakes aren’t very good AT ALL. I love Dominican cakes but this place is not it. Not to mention half the cake was the frosting..yuck! By the way, no compensation for messing up the orders.
Atmosphere: 1
Food: 2
Service: 1
I’m going to give this bakery 5 STARS to support Latino businesses & my Dominican culture. The only downside was that I had to wait another 45 minutes for the cake I ordered because it wasn’t ready. Not making it a big deal. They helped me load it onto my car & the piña cake I got was DELICIOSO 🇩🇴❤️
Atmosphere: 5
Food: 5
Service: 4
Extremely poor customer service. If you like to deal with headaches and nonsense give them a try!
Very nice original Dominican Republic cake I ordered for my wife was the best cake and delivery was on time very responsive business person and a very reasonable price
My husband picked up a cake from here for his mom’s birthday. It was a small cake, just for 4 people. Even though it was small they still put attention to detail and it was a beautiful cake. Tasted good, just wished it had a bit more filling.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake, Dominican Cake Slice
i don’t recommend purchasing from here at all. i was supposed to pick up a cake on tuesday. come to find out they don’t open on tuesdays. and the person who took my order told me to come on tuesday at 2pm. i was disappointed, and had to settle for an ice cream cake. then i went there on thursday, to get a refund. then i was thinking of still getting the cake anyways, thinking they might have already baked it. they didn’t. i suggest you take your money somewhere else. don’t waste your time going here.
Atmosphere: 1
Food: 1
Service: 1
The best quippes!! They make them fresh!!!
The cake is very good and I love the desserts.
Atmosphere: 5
Food: 5
Service: 5
Please stop robbing people. I ordered a cake for my best friend. When we cut the cake it was a cake made of frosting. Us Dominican sale cakes by pound. That cake was made of frosting. So disappointed. Be more honest with your costumers before people walk away from your business.
Atmosphere: 1
Food: 1
Service: 1
Excellent cake and service
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I ordered a few times for different occasions and they never disappointed me I love the taste and texture and all my friends love it thank you so much for the delicious
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Birthday Cake
Everything was super delicious thank you so much!!! Very recommended
Atmosphere: 5
Food: 5
Service: 5
An extremely bad service and I'm not used to leaving a review but I think it's already too stupid, I ordered a cake of one color and it arrived in another, I wanted to give it a second chance again it arrived totally different from what I ordered, I explained to them and they didn't even apologize . Today, Father's Day, I ordered a tray for my husband at 11AM. I made it clear that I was working at 1. I asked for the price 5 days before, they never told me anything. It arrived today at 2:47 in the afternoon and the order is not ready. I call and they don't answer. VERY BAD HANDLING ON THEIR PART AND VERY BAD SERVICE.
Service: 1
This was the place where I undoubtedly had my cakes made until yesterday when I received the biggest disappointment and worst service that any business had ever given me in my life. It is still time that Mrs. Diana has not had the decency to respond to my messages to apologize. My son's first year, it was with a cake that looked like a baby shower. I ordered this cake on Thursday for Sunday, making the schedule of my event clear. I asked on Sunday they answered me an hour later and then I called and they didn't answer me. I showed up two hours after she had told me they were going to decorate it and it turns out there was no decorated cake. They made me wait 20 minutes and when I returned, the design had to be printed and she was not willing to wait another 20 minutes. I left, and when my husband returned to look for him she had not arrived. Unfortunately, the boy who was there had to show his face when the order was taken by the lady.
Below are the photos of what I ordered and what I received.
DO NOT WASTE YOUR TIME WITH THESE PEOPLE. VERY POORLY RUN. LONG WAIT, MIND YOU NO SPACE IN THEIR BAKERY, WAITING AREA SIZE OF A PHONE BOOTH. ORDERED A BIRTHDAY CAKE FOR A 2PM PARTY AND WASN'T READY AFTER NUMEROUS PHONE CALLS. I SHOULD HAVE READ THE REVIEWS.
Atmosphere: 1
Service: 1
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