I bought 30 wings there almost 2 months ago. 10 min after my purchase I called and ask to return them for my money back because they tasted like they went bad before they cook them. The girl took my info down and told me just toss them in the trash and she will refund the transaction. I called back 3 times after that and still no refund. They finally give me the direct contact of the general manager which never return my calls. I am out about $40. I will never go back there again. I will also report this to the better business bureau. This is deceitful and should never happen in orange city, FL.
Nicki Cunningham
I'd give zero stars if that was an option. I ordered food from them through Uber Eats, my order was missing 30 wings. I contacted Uber and they said to reach out to the store, I called the store and they promised a refund, when it didn't come again I called and again I was promised a refund. When it still did not come I called a third time and was told that it was Uber's fault and that they lied when they promised a refund. Then when I asked for the number for the district manager they supplied a dummy voicemail number like it was some kind of joke. In all my life this has to be the worst customer service I've ever experienced and that's saying alot considering I'm a comcast customer.
David Grant
It’s got to be the worst Wingstop in the Oklahoma City. Metro is Moore Oklahoma slow your food’s never ready when you get there.
Brett Nellessen
Have ordered 3 times and 3 times got the wrong order. Asked for a refund and after not getting it after 2 weeks I called and they couldn’t give me a straight answer. Trash
Claudia Pereda
I don’t usually do reviews or anything like that , but this It's something worrying and it can be an issue for others. Since I work in a restaurant I don’t wanna leave a bad review lol I know how frustrating is receiving it. My cousin ordered 10 wings like around 30min ago I don’t know why it was like $26 because it was without a drink and fries. On the other hand maybe he ordered incorrectly which was okay but I received my food with a hair on it ! & also The chicken felt overcooked or burnt, I don't know how to explain it but when chewed it was hard! .
Atmosphere: 5
Food: 2
Service: 5
Shrinivas Poojari
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
Rmz Ann
Why change the fries!! They had something good and decide to do a change
Ecofastprint
Este domingo nos negaron el acceso a wingstop plaza outlet la hostess y el gerente nos pidieron la cartilla de vacunación para mi perro cabe destacar que número uno es plaza pet friendly uno espera una mayor recepción de los perros a los locales, yo nunca pedí que nos dieran mesa adentro ellos tienen mesas afuera y también quiero decir que hace dos o tres meses entramos a comer con otro de mis perros al mismo restaurante. Desafortunadamente la mala experiencia vivida en uno de sus locales hace que la inversión millonaria en la plaza se tire a la basura y que uno no regrese a ningún otro restaurante de la cadena
Aparte, el día de hoy se contacto la gerenta de la sucursal y salió peor me dijo que solo le pedían cartilla a algunos perros por lo cual me sentí inclusive discriminado mi perro es de raza akita americano, acababa de salir de su baño es cachorro de 8 meses que pasa con otros perros les piden hasta su acta de defunción para entrar. en su puerta no dice prohibido entrar con mascotas y recalcó ya comí en otras ocasiones con mis perros en la terraza de la misma sucursal dejo mi CEL 9981268091 y ojalá puedan remediar este problema yo mientras seguiré contando y escribiendo mi mala experiencia para que no le pase a otra persona
Real Gamer
prices through the roof
Atmosphere: 2
Food: 4
Service: 3
Anthony Valencia
It’s hard to mess up fries. The Cajun seasoning is a go to for a snack. It was as good as I expected. Little pricy. Keep expectations proportional; it’s no Michelin star.
IF I COULD LEAVE A 0 STAR REVIEW I WOULD . THIS ESTABLISHMENT HAS ZERO CARE FOR THE FOOD THEY SERVE ASIDE FROM THAT STAFF HAS NO TRAINING OF CUSTOMER SERVICE THEY DONT ANSWER THE PHONE AND IF THEY DO THEY PICK UP PLACE YOU ON HOLD OR ANSWER AND NOT SAY ANYTHING JUST HEAR NOISE IN THE BACK . I PLACED A ORDER ON 7/01 AT 1PM AND THE FOOD THAT WAS GIVEN HAD HAIR IN THE SAUCES HUMAN HAIR AND THE CHICKEN WAS COOKED IN WHAT SEEMS AS OLD GREASE COMPLETELY FRIED AND BURNT NOT EDIBLE . PICTURES CANT DESCRIBE HOW HARD AND CHEWY THE ENTIRE MEAL IS . DONT WASTE UR TIME OR MONEY AT THIS LOCATION . DISGUSTING
Kacy Willis
The staff are amazing and always very friendly! But it is completely unacceptable that they have NO air conditioning or fans for the staff and customers!!! They want them working in extreme conditions while maintaining a healthy environment. Shame on corporate and everyone who refuses to provide them with cold air
Atmosphere: 3
Food: 5
Service: 5
Geraldine Gerrie Kemmis-Shepherd
I have been waiting on the phone for over 45 minutes and no one is coming to answer it. They only delivered 21 wings instead of 30 and I want some of my money back.
Christine Gleason
fresh food kitchen very clean food taste great
Priya Sharma
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
I bought 30 wings there almost 2 months ago. 10 min after my purchase I called and ask to return them for my money back because they tasted like they went bad before they cook them. The girl took my info down and told me just toss them in the trash and she will refund the transaction. I called back 3 times after that and still no refund. They finally give me the direct contact of the general manager which never return my calls. I am out about $40. I will never go back there again. I will also report this to the better business bureau. This is deceitful and should never happen in orange city, FL.
I'd give zero stars if that was an option. I ordered food from them through Uber Eats, my order was missing 30 wings. I contacted Uber and they said to reach out to the store, I called the store and they promised a refund, when it didn't come again I called and again I was promised a refund. When it still did not come I called a third time and was told that it was Uber's fault and that they lied when they promised a refund. Then when I asked for the number for the district manager they supplied a dummy voicemail number like it was some kind of joke. In all my life this has to be the worst customer service I've ever experienced and that's saying alot considering I'm a comcast customer.
It’s got to be the worst Wingstop in the Oklahoma City. Metro is Moore Oklahoma slow your food’s never ready when you get there.
Have ordered 3 times and 3 times got the wrong order. Asked for a refund and after not getting it after 2 weeks I called and they couldn’t give me a straight answer. Trash
I don’t usually do reviews or anything like that , but this It's something worrying and it can be an issue for others. Since I work in a restaurant I don’t wanna leave a bad review lol I know how frustrating is receiving it. My cousin ordered 10 wings like around 30min ago I don’t know why it was like $26 because it was without a drink and fries. On the other hand maybe he ordered incorrectly which was okay but I received my food with a hair on it ! & also The chicken felt overcooked or burnt, I don't know how to explain it but when chewed it was hard! .
Atmosphere: 5
Food: 2
Service: 5
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
Why change the fries!! They had something good and decide to do a change
Este domingo nos negaron el acceso a wingstop plaza outlet la hostess y el gerente nos pidieron la cartilla de vacunación para mi perro cabe destacar que número uno es plaza pet friendly uno espera una mayor recepción de los perros a los locales, yo nunca pedí que nos dieran mesa adentro ellos tienen mesas afuera y también quiero decir que hace dos o tres meses entramos a comer con otro de mis perros al mismo restaurante. Desafortunadamente la mala experiencia vivida en uno de sus locales hace que la inversión millonaria en la plaza se tire a la basura y que uno no regrese a ningún otro restaurante de la cadena Aparte, el día de hoy se contacto la gerenta de la sucursal y salió peor me dijo que solo le pedían cartilla a algunos perros por lo cual me sentí inclusive discriminado mi perro es de raza akita americano, acababa de salir de su baño es cachorro de 8 meses que pasa con otros perros les piden hasta su acta de defunción para entrar. en su puerta no dice prohibido entrar con mascotas y recalcó ya comí en otras ocasiones con mis perros en la terraza de la misma sucursal dejo mi CEL 9981268091 y ojalá puedan remediar este problema yo mientras seguiré contando y escribiendo mi mala experiencia para que no le pase a otra persona
prices through the roof
Atmosphere: 2
Food: 4
Service: 3
It’s hard to mess up fries. The Cajun seasoning is a go to for a snack. It was as good as I expected. Little pricy. Keep expectations proportional; it’s no Michelin star.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Seasoned Fries
Restaurantji Recommends
IF I COULD LEAVE A 0 STAR REVIEW I WOULD . THIS ESTABLISHMENT HAS ZERO CARE FOR THE FOOD THEY SERVE ASIDE FROM THAT STAFF HAS NO TRAINING OF CUSTOMER SERVICE THEY DONT ANSWER THE PHONE AND IF THEY DO THEY PICK UP PLACE YOU ON HOLD OR ANSWER AND NOT SAY ANYTHING JUST HEAR NOISE IN THE BACK . I PLACED A ORDER ON 7/01 AT 1PM AND THE FOOD THAT WAS GIVEN HAD HAIR IN THE SAUCES HUMAN HAIR AND THE CHICKEN WAS COOKED IN WHAT SEEMS AS OLD GREASE COMPLETELY FRIED AND BURNT NOT EDIBLE . PICTURES CANT DESCRIBE HOW HARD AND CHEWY THE ENTIRE MEAL IS . DONT WASTE UR TIME OR MONEY AT THIS LOCATION . DISGUSTING
The staff are amazing and always very friendly! But it is completely unacceptable that they have NO air conditioning or fans for the staff and customers!!! They want them working in extreme conditions while maintaining a healthy environment. Shame on corporate and everyone who refuses to provide them with cold air
Atmosphere: 3
Food: 5
Service: 5
I have been waiting on the phone for over 45 minutes and no one is coming to answer it. They only delivered 21 wings instead of 30 and I want some of my money back.
fresh food kitchen very clean food taste great
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
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