How come is it that every time you go to this Dunkin’ Donuts between eight and closing you cannot get a fresh cup of coffee they hand you the coffee and it’s ice cold. They need to retrain these kids on what to do. I don’t have a microwave in my car to heat the coffee up And I shouldn’t have to heat it up and then you asked him to make a fresh pot. They roll your eyes at you and they make the fresh pot and they put the cup underneath it. No, that’s not how you do it and I even say I’ll wait for them to brew it.
Atmosphere: 1
Food: 1
Service: 1
k
KNOT ON MY SIDE OF THE RD
Samuel K. VanAllen
Parking lot is terrible, only screen ordering. Pine Beach dunkin is MUCH better
Atmosphere: 1
Food: 1
Service: 1
B
I don’t know the workers name but the lightskin girl with glasses is so rude. If she is going to look like that or have an attitude, she should be kept in the back. Not at the register. She doesn’t even greet you. Not professional at all & this has been going on for months.
Greg Mezera
Very good place very accommodating. Great staff
Jodi Brant
It seems every time we go there and order drinks they are wrong but we never know that until we get home. We order a latte they give us a coffee. It also tastes like the coffee is burnt. Ever since they got a new manager who isn't very friendly the latte or coffees are never right. I will make sure to check them going forward.
Atmosphere: 1
Food: 1
Service: 1
lilyanna borawski
Girl with blonde puffy curly hair, is very rude and threw my friends bagel at her while giving her the wrong bagel. every time i go to this dunkin i ask for a strawberry dragonfruit with lemonade and they give me green tea every time. They never do it right.
Atmosphere: 2
Food: 5
Service: 1
Kyle Colon
My order was made incorrectly and no help was provided to compensate for it. Waste of my time and money.
Atmosphere: 3
Food: 1
Service: 1
Alejandra Luna
Why do they close the main lobby 2 hours before closing if they are suppose to be open . Workers just look at you instead of working
Recommended dishes: Strawberry Doughnuts
anon
NEVER coming back. everytime i come here its always something. if i order a coffee they some how mess it up always. if i order a donut they some how always get the wrong donut. i just went and sat in a drive thru line for 20 minutes because of how slow they work, just to get to the window and tell me they only take cash. they couldn’t of told me when i was ordering!?! take the trip up to the pine beach dunkin. very friendly staff, always on point, and they never mess anything up. if you see a long line there you’ll be out within 5 minutes over there.
The owner of this Dunkin Donuts is a disgrace to the brand. Your donuts are never fresh, you’re always out of stock on almost everything, your icing on the donuts is minimal like you poured liquid to dilute the icing. I would give you a Zero if it was an option! Even your employees say the manager has been bringing it to your attention and you completely ignore him and the staff.
The people at the drive through need to learn about customer service. Kindness will get you repeat customers, attitudes will keep them away. I will never return to this location again
How come is it that every time you go to this Dunkin’ Donuts between eight and closing you cannot get a fresh cup of coffee they hand you the coffee and it’s ice cold. They need to retrain these kids on what to do. I don’t have a microwave in my car to heat the coffee up And I shouldn’t have to heat it up and then you asked him to make a fresh pot. They roll your eyes at you and they make the fresh pot and they put the cup underneath it. No, that’s not how you do it and I even say I’ll wait for them to brew it.
Atmosphere: 1
Food: 1
Service: 1
KNOT ON MY SIDE OF THE RD
Parking lot is terrible, only screen ordering. Pine Beach dunkin is MUCH better
Atmosphere: 1
Food: 1
Service: 1
I don’t know the workers name but the lightskin girl with glasses is so rude. If she is going to look like that or have an attitude, she should be kept in the back. Not at the register. She doesn’t even greet you. Not professional at all & this has been going on for months.
Very good place very accommodating. Great staff
It seems every time we go there and order drinks they are wrong but we never know that until we get home. We order a latte they give us a coffee. It also tastes like the coffee is burnt. Ever since they got a new manager who isn't very friendly the latte or coffees are never right. I will make sure to check them going forward.
Atmosphere: 1
Food: 1
Service: 1
Girl with blonde puffy curly hair, is very rude and threw my friends bagel at her while giving her the wrong bagel. every time i go to this dunkin i ask for a strawberry dragonfruit with lemonade and they give me green tea every time. They never do it right.
Atmosphere: 2
Food: 5
Service: 1
My order was made incorrectly and no help was provided to compensate for it. Waste of my time and money.
Atmosphere: 3
Food: 1
Service: 1
Why do they close the main lobby 2 hours before closing if they are suppose to be open . Workers just look at you instead of working
Recommended dishes: Strawberry Doughnuts
NEVER coming back. everytime i come here its always something. if i order a coffee they some how mess it up always. if i order a donut they some how always get the wrong donut.
i just went and sat in a drive thru line for 20 minutes because of how slow they work, just to get to the window and tell me they only take cash. they couldn’t of told me when i was ordering!?! take the trip up to the pine beach dunkin. very friendly staff, always on point, and they never mess anything up. if you see a long line there you’ll be out within 5 minutes over there.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Go to the Pine Beach location, MUCH better.
Atmosphere: 1
Food: 1
Service: 1
Supra service
The mango pineapple refresher is yummy?
The owner of this Dunkin Donuts is a disgrace to the brand. Your donuts are never fresh, you’re always out of stock on almost everything, your icing on the donuts is minimal like you poured liquid to dilute the icing. I would give you a Zero if it was an option! Even your employees say the manager has been bringing it to your attention and you completely ignore him and the staff.
Should be ashamed!!!
Recommended dishes: Strawberry Doughnuts, Dozen Donuts
The people at the drive through need to learn about customer service. Kindness will get you repeat customers, attitudes will keep them away. I will never return to this location again
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