Osaka Japanese Cuisine
187 NJ-73, Berlin
(856) 768-3900
Recent Reviews
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Great sushi and even better value. Their B3G1 deal is bonkers considering how fairly priced each roll is to start. Super friendly staff as well.
Food: 5
Service: 5
Food was fresh service was good atmosphere- nothing exciting.
Atmosphere: 3
Food: 3
Service: 5
Unfortunately gave this place enough chances. Besides the soup that comes with the sushi lunch special being horrendous - I got one of the worst bouts of food poising I ever have had from their Shrimp Shumai. I can't suggest this place anymore and would recommend Sushi to Go in voorhees.
Atmosphere: 1
Food: 1
Service: 3
The guy at the desk so rude
Atmosphere: 1
Food: 1
Service: 1
Today was one of the worst experiences I’ve ever had from the hospitality industry. As a food service professional myself, I don’t make this judgement lightly. I hosted a high end luncheon with rented china and a table scape for a special friend‘s birthday and ordered the restaurant‘s large love boat to be the star of the event. I had the order picked up by the co-host as they couldn’t deliver it. When my friend brought it back it was in an aluminum tray. I had multiple conversations with the staff member referencing the sushi boat at the time of booking, so much that I ordered many additional rolls and clarified that they could fit them on the boat to accommodate my guest count. She went back to the kitchen and confirmed it wouldn’t be an issue. Once I received the tray I immediately called the restaurant and they apologized that I didn’t receive the boat and the associate went to speak with their boss. When the associate returned to the conversation he said we do not give out boats on delivery orders - which only further proves that him along with the original staff member I booked with were not aware of this. Hence me being incorrectly informed. I fully understand mistakes happen despite me being very visibly upset and disappointed. All this was happening in front of my guests and I was embarrassed and they were offering zero support so I hung up and called back after my guests left. I forgot to mention I ordered hibachi plates and a long hair was found in one of them - just adding to that gut wrenching embarrassment. When I called back I was speaking with the manager who clearly is not empowered by his leadership to rectify customer service concerns. At one point he told me - “we do not explain this to customers”. To which I replied “so I am being penalized for your team‘s inability to accurately market your product“. Not only did multiple team members not know about love boats not being offered for pickup orders but they had the audacity to defend not being forthcoming and transparent. This is also not explained on their printed or website menu. The truly disturbing part was this poor manager having to explain that they cant provide any monetary resolution and the coward “boss” refusing to speak with me directly and letting their associate pay for their poor hospitality and business. This is really sickening to me as a person who cares a lot about not only my customers but the people who work with and for me in an already very tough working field. They took zero accountability. I have bought the same platter for half the price and the only reason I paid for this one was for the boat. I was a regular customer but will never patronize this “business” ever again. Do better, people spending their money with you is a responsibility - have a little pride in your services. Abysmal would be putting it lightly. The product I bought was NOT what I received and to not compensate me is completely unjust.
Atmosphere: 1
Food: 1
Service: 1
This has been our go to for sushi since they opened but the last two visits were very disappointing. We placed our order by phone and were told it would be ready for pick up in 15 minutes. It was not. I waited another 30 minutes inside restaurant. Also while waiting I noticed the place was dingy looking and in need of a paint job. Not good
Also, while initially placing our order it was very difficult for the person there to get my order correct due to language barrier.
Very disappointed and will be trying a new place in the near future.
Atmosphere: 2
Food: 4
Service: 2
The employees inside are very disrespectful and insensitive
Atmosphere: 1
Food: 1
Service: 1
This store employees are rude and inconsiderate. When I ask for a time for my order, they laugh and say you will wait for 1 hour. they are careless and rude
Food: 1
Service: 1
I used to enjoy coming here. I stopped by after a long break and I regretted it. The food was inedible no flavor and very sloppy. The staff here is amazing and so is the atmosphere but I was highly disappointed with the money I spent for the poor quality of food received. I had the hibachi salmon. A sushi roll. The edamame and miso soup was really good but that’s about it.
Atmosphere: 5
Food: 2
Service: 5
Amazing food! My mom and I had the peanut avocado roll, dragon roll, and the angry bird roll. We also had the takoyaki, seaweed salad, and shrimp tempura which was delicious!
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Just went for take out and had the seaweed salad and shrimp tempura sushi. So good, the sushi just melts in your mouth.
Will be revisiting while in the area.
Food: 5
Service: 5
Tried to buy a party amount of sushi, and got grief as a thank you. Wasn't even that good when it arrived.
Food: 2
Service: 1
Great small restaurant fresh sushi/fish. Service is great and portions also great!
Atmosphere: 5
Food: 5
Service: 5
I had to order my meal 3 times .. the menu stated buy 3 specialty rolls get one free ..so i did that.. i ordered 3 specailty rolls and another one which was supposed to be free ..i ordered some other things also like miso soup and regular rolls..I was told miso soup which cost 2.50 voided the buy 3 get 1 free .. which was ridiculous in my opinion..after about 39 mins and 3 people later we sorted that out.. got my correct order in.. and when recieving it they screwed the order up anyway literally says 2 rainbow rolls with spicy mayo.. this Pic shows 2 rainbow rolls.. no spicy mayo.. basic stuff for a restaurant to look at what u ordered and follow it. Terrible imo
Atmosphere: 1
Food: 2
Service: 1
The food was very good. It was a Sunday night so it was empty. But they had some really nice music playing. The food came out fairly quickly. The staff was good. I would recommend checking this place out.
Atmosphere: 4
Food: 5
Service: 3
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