Rita's Italian Ice & Frozen Custard

I wish I could give -10% ratings
I went as a doordash driver to pickup delivery order after waiting for 10 minutes at delivery window employee said me to come at regular window I stand in a line for regular window after 20 minutes of waiting at 95f hot I was sweating and when my number came the employee rudely answered I have not prepared yet I said when u gonna prepare she replied rudely after she finishes all the customers seriously doordash delivery is for customer only OWNER/MANGER should learn employees how should they behave with us.

Atmosphere: 1

Food: 1

Service: 1

Recommended dishes: Create Your Own Concrete

Poor baby she was alone by herself on one of the hottest days. She had a large order in front of us and 8 other people.

Atmosphere: 1

Food: 5

Service: 1

Why have your hours online say it’s open from 2-9 when at 8:00pm the workers there didn’t even have the courtesy to tell the customers who were waiting there “Hey we are closing for the night” we all just were waiting in the rain while they moved around in side the booth knowing well that we were people there and ignored the customers horrible hospitality if you ask me.If the hours say 2-9 there’s not a single reason why they wouldn’t be able to serve customers at 8 if it’s 2-8 then update the sign on the building with that info it’s completely misleading and if they just so happen to close earlier then that don’t have customers standing outside like idiots say we’re not serving people anymore it’s not that hard.

Service: 1

Need to update business hours drove 20 mins away just to find out that they close at 9. I wasn't the only person that pulled in there for ice cream

I love everything they have. I really love when they have peanut butter and jelly water ice.

It's Rita's. Need I say more?

We go here a lot, but tonight got ripped off. I ordered a kids vanilla custard with sprinkles and one cherry, and they charged me $8. When I asked how why so much the girl (who had a lot of attitude and had to make it twice because the first time she brought chocolate by mistake) said it was for 2 toppings. I said ONE 1cherry counts as a topping (not cherries...) and she insisted yes. I asked to speak to a manager and she said no.

The best vanilla custard hands down! Nice staff, I did order a Karen and git a small, but it's okay.

The best vanilla custard hands down! Nice staff, I did order a Karen and git a small, but it's okay.

Always Great Flavors...just have to get there when they are not busy !!

Always go to this Rita's when in Berlin, NJ.

Next time gonna geta small lol

Staff was incredibly friendly and they move pretty fast

All of the staff were sweet and amazing flavors I love Rita's so much❤

Staff was incredibly friendly and they move pretty fast