Staff are friendly, food is good but service is generally slow. I don't think they start preparing the food until you are actually at the window. I ordered on the app for drive thru and still waited 13 minutes for my meal. Not a big order - a JBC meal, frosty and fries. I guess the good news is that you know the food is hot and fresh!
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: French Fries, Chili
nickbh15
Finally an actual good Wendy’s in the area..do yourself a favor if you’re closer to the god awful one on route 46, drive an extra 5 mins and come to this one instead..they actually prepare the food properly! Cannot count how many times I got uncooked bacon from the one on 46
P.s. I ordered from them on DoorDash and they gave me a free cookie!
Atmosphere: 5
Food: 5
Service: 4
Yo c q no c nada N
Service not too good I asked for Ketchup at the window, the guy gave me two little packages for two orders. I asked him more even the other two I have coffee with milk and sugar on the side. They just give me black coffee, no milk, no sugar two stars review.
gary kamboorian
Worst drive thru experience, waited five plus minutes before anyone spoke, and even then it was hard to understand her, got to the window and she was busying talking to another customer, when payed by credit card only one meal was listed, which I told her I ordered two meals, she seemed not to understand. So after getting the meal at the next window, I had to park and go inside to order the second meal. Doesn’t seem anyone cared when I tried to explain what happened.
Food: 5
Service: 1
Miggie P
Fast and courteous. Location is very clean and plenty of parking.
Atmosphere: 5
Food: 5
Service: 5
Ricky D
Overall garbage experience and I always loved Wendy’s. 1 sauce for 20 nuggets. Wanted to charge for extra and didn’t even have sweet and sour. Lady was super rude about it. Didn’t even make it out the parking lot, food was cold. Bogota Wendy’s is trashhhh! Never again!
Atmosphere: 1
Food: 1
Service: 1
Andrea Tomlinson
This new Wendy's must be a training place because my food is always cold even though I order a head it's never there when I'm arriving and it's just not the best service for Wendy's compared to others I've been to
Atmosphere: 4
Food: 3
Service: 2
Lee Weinstein
I'm pretty convinced that all know what Wendy's is. I like Wendy's the most due to the options to exchange out fries for baked potatoes, chili, loaded fries, etc. This is a brand new establishment, so the dining room, restrooms and facilities are clean. It's also extremely close to home, so for a quick cheap meal, I can't go wrong. With their healthy options of chicken sandwichs, salads, and baked potatoes, I can order and not feel too guilty about eating unhealthy. The staff has been cordial with no complaints from me.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Wendy’S Chicken Sandwiches Homestyle Grilled and Spicy
Joanne Roszkowski
Great food lots of parking and very clean
Atmosphere: 5
Food: 5
Service: 5
Chris Meli Jr
Don’t waste your money or time here; literally every single person in this store is completely incompetent. Every single time I’ve gone here they have never gotten a single order right. I’m tired of wasting my money because people don’t care about their jobs anymore. Corporate needs to find another franchisee cause this one has not a single clue what they are doing.
Unfortunately I have to give this location 1 star. The management and staff constantly butcher orders, over charge and move incredibly slow. The location itself is perfect but the staff, service and lack of hospitality makes this place lackluster.
Save yourself the headache and visit another Wendy's
Atmosphere: 1
Food: 2
Service: 1
James Parrish
I visited when it wasn't busy. Service was unenthusiastic but the food came fast and was up to standards. I sat at the outside patio and it was pretty nice. The inside looked clean but not very inviting, and the music was loud ao I was glad to be outside instead.
Atmosphere: 3
Food: 4
Service: 3
Elayna Kong
Wow.......waited over 25mins for a simple oder with only 2 people in the store! Food was actually not warm at all. My goodness, these workers were like the sloths working at the post office! Wow...just unbelievably slow service with so many workers but still took forever to get ur order. Never again !
Atmosphere: 3
Food: 1
Service: 1
Dung Tran
I like to come here and order and service is always good and one thing I saw tonight made me see that they are trying to hire better management but they have a long way to go. They made up for my bar experience and I will give them that
Atmosphere: 5
Food: 5
Service: 4
Explorer45872612763
This is a beautiful brand new store, clean & appealing with a covered outdoor dining area. Most important is the friendly, helpful, efficient staff. I'm not usually a fast food guy, but I've been going back for breakfast frequently since they opened at this location.
Staff are friendly, food is good but service is generally slow. I don't think they start preparing the food until you are actually at the window. I ordered on the app for drive thru and still waited 13 minutes for my meal. Not a big order - a JBC meal, frosty and fries. I guess the good news is that you know the food is hot and fresh!
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: French Fries, Chili
Finally an actual good Wendy’s in the area..do yourself a favor if you’re closer to the god awful one on route 46, drive an extra 5 mins and come to this one instead..they actually prepare the food properly! Cannot count how many times I got uncooked bacon from the one on 46
P.s. I ordered from them on DoorDash and they gave me a free cookie!
Atmosphere: 5
Food: 5
Service: 4
Service not too good I asked for Ketchup at the window, the guy gave me two little packages for two orders. I asked him more even the other two I have coffee with milk and sugar on the side. They just give me black coffee, no milk, no sugar two stars review.
Worst drive thru experience, waited five plus minutes before anyone spoke, and even then it was hard to understand her, got to the window and she was busying talking to another customer, when payed by credit card only one meal was listed, which I told her I ordered two meals, she seemed not to understand. So after getting the meal at the next window, I had to park and go inside to order the second meal. Doesn’t seem anyone cared when I tried to explain what happened.
Food: 5
Service: 1
Fast and courteous. Location is very clean and plenty of parking.
Atmosphere: 5
Food: 5
Service: 5
Overall garbage experience and I always loved Wendy’s. 1 sauce for 20 nuggets. Wanted to charge for extra and didn’t even have sweet and sour. Lady was super rude about it. Didn’t even make it out the parking lot, food was cold. Bogota Wendy’s is trashhhh! Never again!
Atmosphere: 1
Food: 1
Service: 1
This new Wendy's must be a training place because my food is always cold even though I order a head it's never there when I'm arriving and it's just not the best service for Wendy's compared to others I've been to
Atmosphere: 4
Food: 3
Service: 2
I'm pretty convinced that all know what Wendy's is. I like Wendy's the most due to the options to exchange out fries for baked potatoes, chili, loaded fries, etc. This is a brand new establishment, so the dining room, restrooms and facilities are clean. It's also extremely close to home, so for a quick cheap meal, I can't go wrong. With their healthy options of chicken sandwichs, salads, and baked potatoes, I can order and not feel too guilty about eating unhealthy. The staff has been cordial with no complaints from me.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Wendy’S Chicken Sandwiches Homestyle Grilled and Spicy
Great food lots of parking and very clean
Atmosphere: 5
Food: 5
Service: 5
Don’t waste your money or time here; literally every single person in this store is completely incompetent. Every single time I’ve gone here they have never gotten a single order right. I’m tired of wasting my money because people don’t care about their jobs anymore. Corporate needs to find another franchisee cause this one has not a single clue what they are doing.
Atmosphere: 1
Food: 3
Service: 1
Restaurantji Recommends
Unfortunately I have to give this location 1 star. The management and staff constantly butcher orders, over charge and move incredibly slow. The location itself is perfect but the staff, service and lack of hospitality makes this place lackluster.
Save yourself the headache and visit another Wendy's
Atmosphere: 1
Food: 2
Service: 1
I visited when it wasn't busy. Service was unenthusiastic but the food came fast and was up to standards. I sat at the outside patio and it was pretty nice. The inside looked clean but not very inviting, and the music was loud ao I was glad to be outside instead.
Atmosphere: 3
Food: 4
Service: 3
Wow.......waited over 25mins for a simple oder with only 2 people in the store!
Food was actually not warm at all. My goodness, these workers were like the sloths working at the post office! Wow...just unbelievably slow service with so many workers but still took forever to get ur order. Never again !
Atmosphere: 3
Food: 1
Service: 1
I like to come here and order and service is always good and one thing I saw tonight made me see that they are trying to hire better management but they have a long way to go. They made up for my bar experience and I will give them that
Atmosphere: 5
Food: 5
Service: 4
This is a beautiful brand new store, clean & appealing with a covered outdoor dining area. Most important is the friendly, helpful, efficient staff. I'm not usually a fast food guy, but I've been going back for breakfast frequently since they opened at this location.
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