Charleys Cheesesteaks

Terrible Service Experience

I ordered a drink and large cheese fries, and the woman behind the counter was rude from the start. They weren’t busy, yet she barely spoke English and refused to give me a receipt. I was with my six-year-old daughter, planning to share the large drink, but when I asked for another one, she spilled it on the ground and showed zero empathy. Then she gave me a regular drink instead of the large I paid for, with an attitude, saying that was all I could get. When I asked for a manager, everyone pointed to some guy named Franklin who looked clueless and wouldn’t answer questions. Another employee, Gonzalez, laughed and said they already gave me a regular drink. No one would say who the actual store manager is. I called customer service, and they said they’d contact the establishment. This was terrible service. I’d give zero stars if I could, but I’m forced to give one.

Atmosphere: 1

Food: 5

Service: 1

Have only ordered fries and Cajun fries from here and they are always fresh and crispy. Potato to skin ration is great and excellent price. Got mozzarella sticks which were good too and peach lemonade which was since. Nothing to complain about considering price and location. Nice people working too!

Atmosphere: 4

Food: 5

Service: 5

They are cross contaminating here!! Used the same utensil for the raw meat and cutting it up. Then the guy proceeded to use his unwashed hands to put the lettuce on my sandwich. Ate it because I was hungry. Took note of this and now 2 days later, violently sick with a horrible stomach ache. I don’t recommend eating here unless you want food poisoning, even though the food is delicious 😢 such a shame.

We bought two Philly cheese steaks, Buffalo wings, fries and a soft drink. Everything was great. Would recommend.

Atmosphere: 5

Food: 5

Service: 5

That’s was the freshes cheesecake I have ever had

Atmosphere: 5

Food: 5

Service: 5

Philly Chicken cheesesteak was great and so were the cheese fries

Atmosphere: 4

Food: 5

Service: 4

Recommended dishes: Cheese Fries, Chicken Philly Cheesesteak

If your going to say Philly cheese steaks you need to use American cheese not provolone cheese.thats a new York thing.i was born and raised in Philly I should know.

Always good food.

Atmosphere: 5

Food: 5

Service: 5

Solid Charlie’s. My go to is usually the California chicken and it’s always been really good. The staff is always very friendly and efficient and the prices are reasonable compared to some of the other stuff in the food court?

Atmosphere: 5

Food: 4

Service: 5

I’ve door dashed from this place so many times n haven’t been disappointed. Always fresh and they always get it right.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheese Fries, Regular Philly Cheesesteak

This place is awesome! The lady at the front was so nice and made sure we ordered what we wanted.There were A LOT of people around the line and they seemed to have no idea how to watch where they’re going.The food was definitely good. The fries were amazing (very well cooked) and I LOVED the ranch. The cheesesteak was also top-notch. The buffalo chicken cheesesteak was great but not out-of-this-world the best I’ve ever had. Overall we’d probably go again.

Parking: THIS LOCATION IS IN A MALL. During busy times there may be parking but it’ll be a little further back in the lot.

Atmosphere: 3

Food: 5

Service: 5

Recommended dishes: Original Fries, Bacon 3 Cheesesteak Boxed Meal

These guys are great. Very fast and friendly and efficient. Best cheesesteak around!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheese Fries, Chicken California

Charleys

I visited Charley’s cheesesteak in Bridgewater. I received a mediocre cheesesteak at best. They no longer carry American cheese, a major disappointment. I ask for whiz and pepper Jack, I’m sure they gave me provolone. I had to go back and explain twice I asked for cheese sauce. It’s really challenging to get them to understand. They would benefit from carrying better quality products and hiring staff that care. It was $15+ for a small steak and fries.

Atmosphere: 4

Food: 1

Service: 2

Recommended dishes: Cheese Fries

EXCELLENT