They've messed up my order multiple times, like forgetting extra toppings I'm paying for or not putting in the right amount of ice. The staff usually are distracted, even when nobody is around. Ur better off going to the one in the mall, somehow they can get my order accurately with more customers
Adriana Korngold
Delicious! The store is so clean and smells amazing. Very friendly and inviting staff. The dirty brown sugar is my favorite.
Carson Lee
Great service. Great drinks. Great location.
Angela C.
I visited this Gong Cha today around 1 PM and had the worst tea I've ever had. We requested less ice, but the staff member served us extremely warm tea that was overly bitter. Additionally, she seemed more focused on studying—almost as if she were preparing for a midterm exam—rather than doing her job. It was clear she had little interest in providing good service.
Patrick S. Li
Got the lemon ai-u at 30% sweet but still very sweet. Diluted with more ice and water to double the portion!
ItsGabex64
horrible people work here
Naomi D
Had a bad experience with their cashier/worker today, pretty rude even though I was the only one there. :( Bubbles in my milk tea were pretty hard too.
Anna Valentini
Cute and clean Gong Cha Taiwanese bubble tea spot! I frequent Hoboken and Manhattan Gong Cha locations and I have never seen matcha waffles ? offered at this location. As I am absolutely obsessed with both matcha and waffles, I decided to give matcha waffles a try. Made-to-order and steaming hot, they turned out to be divine and met my expectations. Yay?
Atmosphere: 3
Food: 4
Service: 4
virulent
It was worth heading to this Gong Cha over the one in the mall cause of the bubble waffles! The ladies working here were sooo friendly and welcoming and the atmosphere was nice, parking is closer too!
They have to learn Customer service 101. They just lost a Customer today.
NG Hunt
Good customer service
Atmosphere: 5
Food: 5
Service: 5
Sophie Ishtar
I recommend baking the waffles until they are the same color as the photo. It's not cooked enough.
RanD P
If it were possible to give 10 stars, I would! I'm very passionate about consistency and they get my drink perfect every time. Friendly staff, very professional. You can tell they truly care about their customers.
They've messed up my order multiple times, like forgetting extra toppings I'm paying for or not putting in the right amount of ice. The staff usually are distracted, even when nobody is around. Ur better off going to the one in the mall, somehow they can get my order accurately with more customers
Delicious! The store is so clean and smells amazing. Very friendly and inviting staff. The dirty brown sugar is my favorite.
Great service. Great drinks. Great location.
I visited this Gong Cha today around 1 PM and had the worst tea I've ever had. We requested less ice, but the staff member served us extremely warm tea that was overly bitter. Additionally, she seemed more focused on studying—almost as if she were preparing for a midterm exam—rather than doing her job. It was clear she had little interest in providing good service.
Got the lemon ai-u at 30% sweet but still very sweet. Diluted with more ice and water to double the portion!
horrible people work here
Had a bad experience with their cashier/worker today, pretty rude even though I was the only one there. :(
Bubbles in my milk tea were pretty hard too.
Cute and clean Gong Cha Taiwanese bubble tea spot! I frequent Hoboken and Manhattan Gong Cha locations and I have never seen matcha waffles ? offered at this location. As I am absolutely obsessed with both matcha and waffles, I decided to give matcha waffles a try. Made-to-order and steaming hot, they turned out to be divine and met my expectations. Yay?
Atmosphere: 3
Food: 4
Service: 4
It was worth heading to this Gong Cha over the one in the mall cause of the bubble waffles! The ladies working here were sooo friendly and welcoming and the atmosphere was nice, parking is closer too!
Atmosphere: 5
Food: 5
Service: 5
Worst gong cha. Yucky drinks and bad service
Atmosphere: 3
Food: 2
Service: 1
Restaurantji Recommends
They have to learn Customer service 101. They just lost a Customer today.
Good customer service
Atmosphere: 5
Food: 5
Service: 5
I recommend baking the waffles until they are the same color as the photo. It's not cooked enough.
If it were possible to give 10 stars, I would! I'm very passionate about consistency and they get my drink perfect every time. Friendly staff, very professional. You can tell they truly care about their customers.
Atmosphere: 5
Food: 5
Service: 5
Brown sugar milk tea!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Crème Brûlée Strawberry Latte, Creme Brulee Brown Sugar Milk Tea, Creme Brulee Strawberry Latte
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