Horrible service. Did not inform customer when an ingredient is out.
Emily Salazar
I was here a couple days ago, the teas are overpriced and watered down.
Pi Vo
People should stay away from this brand. I won a 1-year free boba drink ticket back in January and they have not kept their promised sending me the cards I can use to get free boba at their store, despite that I have reached out sending them the winning ticket and confirming my mail address. They lied they had sent the cards to the store where I got the ticket and would send me an email letting me know when I can get to the store to pick it up. No email nothing has ever heard since. Shame on big cheating corp.
Update: after I posted this complaint, they reached out asking me an insulting question ““Can you confirm if you picked up your cards?”. They know very well that no notification was ever sent. If they had sent it, they’d have a record. Asking me this now is just a lazy way to shift responsibility back to the customer — a tactic that’s dishonest and unacceptable.
Jeff Cooperhouse
Really enjoyed our boba at Gong Cha! The Crème brûlée strawberry latte and Milk foam dirty brown sugar milk tea were delicious! Nice self service ordering system. Drinks come out quick and the staff was very sweet. Recommend!
Florissa
Tasty and creamy milk tea, friendly staff
Diana Ramos
It's our favorite place with my best friend and my daughter. We love the drinks and the attention received.
Iris Chang
I love this bubble tea shop so much!! The staff were very welcoming and the drinks were made super quickly as well! I ordered the Dirty Brown Sugar and my sister ordered the Passion fruit green tea. Both were so delicious! I totally recommend coming here :)
Mengqing Jiang
I just went there last week， the boba tea is so good and the server are very helpful answering my questions！will come back again！
Carl Colot
Friendly Staff and Delicious Menu, also they maintain cleanliness in the area. :))
Corinne Garcia
Quick service and great drinks. Definitely going back here for more milktea’s
Well, I had a best tea today after tiring day from school. Thanks Gong-Cha ^.^
Maxii
The service here is excellent! The staff is polite and attentive, going above and beyond to provide a wonderful experience.
Buendrix Ray
It's been awhile since I had some treats for myself due to calorie deficit, cheat day? more like GONG CHA day!
Juan Miguel Orlina
I LOVE THE QUALITY HERE ITS CONSISTENTLY GOOD 100% GOING BACK HERE AND MONEY WELL SPENT
Jonathan Nicholes
awful place. Terrible customer service. Come off snarky if you tell them they messed up your drink and ask to remake it. Not a place I’ll be going back to.
Horrible service. Did not inform customer when an ingredient is out.
I was here a couple days ago, the teas are overpriced and watered down.
People should stay away from this brand. I won a 1-year free boba drink ticket back in January and they have not kept their promised sending me the cards I can use to get free boba at their store, despite that I have reached out sending them the winning ticket and confirming my mail address. They lied they had sent the cards to the store where I got the ticket and would send me an email letting me know when I can get to the store to pick it up. No email nothing has ever heard since. Shame on big cheating corp. Update: after I posted this complaint, they reached out asking me an insulting question ““Can you confirm if you picked up your cards?”. They know very well that no notification was ever sent. If they had sent it, they’d have a record. Asking me this now is just a lazy way to shift responsibility back to the customer — a tactic that’s dishonest and unacceptable.
Really enjoyed our boba at Gong Cha! The Crème brûlée strawberry latte and Milk foam dirty brown sugar milk tea were delicious! Nice self service ordering system. Drinks come out quick and the staff was very sweet. Recommend!
Tasty and creamy milk tea, friendly staff
It's our favorite place with my best friend and my daughter. We love the drinks and the attention received.
I love this bubble tea shop so much!! The staff were very welcoming and the drinks were made super quickly as well! I ordered the Dirty Brown Sugar and my sister ordered the Passion fruit green tea. Both were so delicious! I totally recommend coming here :)
I just went there last week， the boba tea is so good and the server are very helpful answering my questions！will come back again！
Friendly Staff and Delicious Menu, also they maintain cleanliness in the area. :))
Quick service and great drinks. Definitely going back here for more milktea’s
Restaurantji Recommends
Well, I had a best tea today after tiring day from school. Thanks Gong-Cha ^.^
The service here is excellent! The staff is polite and attentive, going above and beyond to provide a wonderful experience.
It's been awhile since I had some treats for myself due to calorie deficit, cheat day? more like GONG CHA day!
I LOVE THE QUALITY HERE ITS CONSISTENTLY GOOD 100% GOING BACK HERE AND MONEY WELL SPENT
awful place. Terrible customer service. Come off snarky if you tell them they messed up your drink and ask to remake it. Not a place I’ll be going back to.
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