Dunkin'
2005 Mt Holly Rd, Burlington
(609) 526-2481
Recent Reviews
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This is what I got. Basically sugar water!!! Its supposed to be a sweet tea. This is so unacceptable!
Atmosphere: 3
Food: 1
Service: 1
RUDE! Wrongfully charged. Laughed at. And hung up on when I called to get my money back.
Love the pineapple, mango refreshers.
Terrible caramel latte. Tasted like hot water with sugar. Not worth paying $4.
Atmosphere: 1
Food: 1
Service: 1
Good food and drinks great service
Atmosphere: 5
Food: 5
Service: 5
So EVERYTIME I go into this Dunkin when “Ahmed” isn’t there I’m met with rudeness by the manager and her workers, specifically the black girl with the wig. The are both every rude and disrespectful as if their job isn’t customer service. I stood in the store with my family for 10 minutes without any acknowledgment until I said something to the black girl, she didn’t apologize for my inconvenience or for blatantly ignoring myself and my mother. I feel as though this needs to be addressed because in 2025 you don’t know what people are going through or what they’re capable of.. Dunkin will start to lose money at this location if this continues to happen. Customer service should be your first priority!!
Atmosphere: 1
Service: 1
I couldn’t use my rewards twice this Dunkin.
Atmosphere: 1
Service: 1
They will mess up your order this is the second time they messed up my order
Atmosphere: 1
Food: 1
Service: 1
The server was very rude. She had a rude interaction with another staff, then made my order incorrectly, then gave me an attitude when I spoke to her about it. She chose to ignore my questions as she remade the coffee and then proceeded put the coffee in front of me and walk away. Since she didn’t have a name tag on I could not give her name. This happened at around 9:50 am on 1/16.
Atmosphere: 4
Food: 4
Service: 1
This used to be my favorite Dunkin, but for the last 2 weeks, they don't have decaf iced coffee. I usually go at least 5 days a week and get 2 large coffees. As early as 5:30PM they have none. Yesterday they said the manager is not ordering enough. I am so disappointed.
Restaurantji Recommends
Why does DD always change people
The black girl there today at the drive thru window was not pleasant
She had no customer service
I ordered 2 bacon wake up wraps and I got nauseous smh
Yall gotta do better or close down some locations
So far Tims has the best breakfast in Burlington County
Do better hire more professional staff. The people with no customer service need to work in the back of the store, never in the front dealing with customers.
Atmosphere: 1
Food: 1
Service: 1
This place is horrible. They never get my orders right and people are always yelling. I do not like anyone in here. A black gentleman always treats be rudely and disrespectfully. Furthermore the managers are incompetent.
Atmosphere: 1
Food: 1
Service: 1
Never leave reviews, but I went to this Dunkin’ a couple of days ago and loved everything about it. The short girl with glasses working alone was super helpful and kind! It was very hot outside, and we were quite stressed because our car had broken down on the road, but she made our time worthwhile! She had great recommendations and was very sweet, regardless of my husband and I not knowing much, lol. We will be returning!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Iced Latte
After placing my order I wasn’t given a price but told to “drive up” and with 4 SUVs in the line and the fact that you can’t block the stop sign intersecting the drive thru line, I had to wait where you give the order, after 2 minutes the lady asks can I take your order to which I said I’m still here I’m not able to move up, to which 5 times she told me I had to move when I legitimately wasn’t able to go forward because of the car in front of me, after I get all the way to the window she says how much my coffee costs without a hello or a smile or anything else I give her my card she barely acknowledges a customer is in front of her. She then practically throws my order at me with my card and doesn’t say even as much of have a nice day. As a business manager if my staff did that id immediately be talking to them about proper communication skills with people choosing to spend money at our establishment. Regardless, go literally anywhere else. Save yourself some time.
Atmosphere: 1
Food: 3
Service: 1
I literally never write reviews but I feel this Dunkin deserves one. I am an avid Dunkin drinker and stopped at this one on the way back from a track meet cuz I needed my coffee fix and it was hands down the best Dunkin I’ve ever been to. We had a pretty complicated order and everything was top notch, the food tasted like it was warmed perfectly and the coffee was actually fresh tasting. Also I should probably mention it was 1:30pm so that’s especially impressive for it not being the morn. The worker was also super nice which is unusual for Dunkin
Atmosphere: 5
Food: 5
Service: 5
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