Fuqua location Houston tx . Absolute trash, had a order not show and tried calling to ask what the issue v was doordash tells me that Wingstop cancelled the order. Ive called up there a few times to at least get a refund seeing as I never got my food nor was doordash ever able to leave with the order and I get a lie saying there isn't any sort of manager there and they cannot refund my money without the manager and I have to call back after 6. When I try to call at that time I'm repeatedly hung up on it or on hold for 45 mins then hung up on 5 days now and still haven't been able to get refund or food
Brett Nellessen
Have ordered 3 times and 3 times got the wrong order. Asked for a refund and after not getting it after 2 weeks I called and they couldn’t give me a straight answer. Trash
Frances Collazo
Chicken was dry. No toilet tissue in the bathroom. When I asked for them to please fill it they said they didn't have the key to open the tissue holder and the manager wasn’t in.
Atmosphere: 1
Food: 1
Service: 3
Dee Sand
Only think that was good was the chicken how do u serve cold fries with hot chicken and what sucks is that they don't even acknowledge you when u walk in service is so bad everywhere you go these days may just maybe I'll try again idk yet.
Atmosphere: 1
Food: 1
Service: 1
Shrinivas Poojari
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
Rmz Ann
Why change the fries!! They had something good and decide to do a change
Ecofastprint
Este domingo nos negaron el acceso a wingstop plaza outlet la hostess y el gerente nos pidieron la cartilla de vacunación para mi perro cabe destacar que número uno es plaza pet friendly uno espera una mayor recepción de los perros a los locales, yo nunca pedí que nos dieran mesa adentro ellos tienen mesas afuera y también quiero decir que hace dos o tres meses entramos a comer con otro de mis perros al mismo restaurante. Desafortunadamente la mala experiencia vivida en uno de sus locales hace que la inversión millonaria en la plaza se tire a la basura y que uno no regrese a ningún otro restaurante de la cadena
Aparte, el día de hoy se contacto la gerenta de la sucursal y salió peor me dijo que solo le pedían cartilla a algunos perros por lo cual me sentí inclusive discriminado mi perro es de raza akita americano, acababa de salir de su baño es cachorro de 8 meses que pasa con otros perros les piden hasta su acta de defunción para entrar. en su puerta no dice prohibido entrar con mascotas y recalcó ya comí en otras ocasiones con mis perros en la terraza de la misma sucursal dejo mi CEL 9981268091 y ojalá puedan remediar este problema yo mientras seguiré contando y escribiendo mi mala experiencia para que no le pase a otra persona
Lucinda (LifeisGreat)
The wings are delicious and have a large favor choices. The service is hot and cold. At times it can be inconvenient.
Food: 4
Service: 3
Alyssa Marie Gonzales
I've been coming to the Wingstop in Burlington since they first opened, and they've consistently delivered great food and even better service. Today was National Chicken Wing Day, and the place was absolutely packed with people taking advantage of the promotion. Despite the rush, the staff handled the chaos with kindness, patience, and professionalism. The manager, in particular, stood out-making sure things ran as smoothly as possible and that every customer felt seen and taken care of. Even with some delays (understandable given how busy it was), the team made the process of ordering and picking up food clear and efficient. Their communication and attentiveness really helped keep the energy positive.
Atmosphere: 5
Food: 5
Service: 5
Amanda Hall
The wings are generally tasty but every time the wait gets longer and longer. They may just be incapable of keeping up with their demand or more likely the location is severely incompetent. This last time was over 2 hours! Not going to order from this wingstop (maybe any) again.
So much better than the toms River location. People were super nice and the boneless wings were amazing. The bone in wings were a little dry but I will definitely go back.
Atmosphere: 5
Food: 4
Service: 5
Jimmie Carbone
Good food
Atmosphere: 5
Food: 5
Service: 5
Geraldine Gerrie Kemmis-Shepherd
I have been waiting on the phone for over 45 minutes and no one is coming to answer it. They only delivered 21 wings instead of 30 and I want some of my money back.
Christine Gleason
fresh food kitchen very clean food taste great
Mureed Imran
worst customer service in town.staff is lazy and unprofessional.
Fuqua location Houston tx . Absolute trash, had a order not show and tried calling to ask what the issue v was doordash tells me that Wingstop cancelled the order. Ive called up there a few times to at least get a refund seeing as I never got my food nor was doordash ever able to leave with the order and I get a lie saying there isn't any sort of manager there and they cannot refund my money without the manager and I have to call back after 6. When I try to call at that time I'm repeatedly hung up on it or on hold for 45 mins then hung up on 5 days now and still haven't been able to get refund or food
Have ordered 3 times and 3 times got the wrong order. Asked for a refund and after not getting it after 2 weeks I called and they couldn’t give me a straight answer. Trash
Chicken was dry. No toilet tissue in the bathroom. When I asked for them to please fill it they said they didn't have the key to open the tissue holder and the manager wasn’t in.
Atmosphere: 1
Food: 1
Service: 3
Only think that was good was the chicken how do u serve cold fries with hot chicken and what sucks is that they don't even acknowledge you when u walk in service is so bad everywhere you go these days may just maybe I'll try again idk yet.
Atmosphere: 1
Food: 1
Service: 1
GREAT CUSTOMER SERVICE+1(8O5)-41O 5OO2 NO NONSENSE AND GREAT ASSISTANCE!!!
Why change the fries!! They had something good and decide to do a change
Este domingo nos negaron el acceso a wingstop plaza outlet la hostess y el gerente nos pidieron la cartilla de vacunación para mi perro cabe destacar que número uno es plaza pet friendly uno espera una mayor recepción de los perros a los locales, yo nunca pedí que nos dieran mesa adentro ellos tienen mesas afuera y también quiero decir que hace dos o tres meses entramos a comer con otro de mis perros al mismo restaurante. Desafortunadamente la mala experiencia vivida en uno de sus locales hace que la inversión millonaria en la plaza se tire a la basura y que uno no regrese a ningún otro restaurante de la cadena Aparte, el día de hoy se contacto la gerenta de la sucursal y salió peor me dijo que solo le pedían cartilla a algunos perros por lo cual me sentí inclusive discriminado mi perro es de raza akita americano, acababa de salir de su baño es cachorro de 8 meses que pasa con otros perros les piden hasta su acta de defunción para entrar. en su puerta no dice prohibido entrar con mascotas y recalcó ya comí en otras ocasiones con mis perros en la terraza de la misma sucursal dejo mi CEL 9981268091 y ojalá puedan remediar este problema yo mientras seguiré contando y escribiendo mi mala experiencia para que no le pase a otra persona
The wings are delicious and have a large favor choices. The service is hot and cold. At times it can be inconvenient.
Food: 4
Service: 3
I've been coming to the Wingstop in Burlington since they first opened, and they've consistently delivered great food and even better service. Today was National Chicken Wing Day, and the place was absolutely packed with people taking advantage of the promotion. Despite the rush, the staff handled the chaos with kindness, patience, and professionalism. The manager, in particular, stood out-making sure things ran as smoothly as possible and that every customer felt seen and taken care of. Even with some delays (understandable given how busy it was), the team made the process of ordering and picking up food clear and efficient. Their communication and attentiveness really helped keep the energy positive.
Atmosphere: 5
Food: 5
Service: 5
The wings are generally tasty but every time the wait gets longer and longer. They may just be incapable of keeping up with their demand or more likely the location is severely incompetent. This last time was over 2 hours! Not going to order from this wingstop (maybe any) again.
Atmosphere: 1
Food: 4
Service: 1
Restaurantji Recommends
So much better than the toms River location. People were super nice and the boneless wings were amazing. The bone in wings were a little dry but I will definitely go back.
Atmosphere: 5
Food: 4
Service: 5
Good food
Atmosphere: 5
Food: 5
Service: 5
I have been waiting on the phone for over 45 minutes and no one is coming to answer it. They only delivered 21 wings instead of 30 and I want some of my money back.
fresh food kitchen very clean food taste great
worst customer service in town.staff is lazy and unprofessional.
Atmosphere: 5
Food: 5
Service: 1
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