Dairy Queen Grill & Chill

1481 NJ-23, Butler
(973) 838-3043

Recent Reviews

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nina farallo

i have been coming to dairy queen for years. since i was a little girl. and sadly the new owners are running it to the ground. the little kid employees don't care about anything. i ordered a fluff reese's blizzard and i got a plain vanilla blizzard with reese's. no peanut butter sauce. no marshmallow sauce. i also got chicken tenders and paid for extra toast and didn't receive any extra toast. when i tried calling to speak to a manager the little teenager picked up the phone and pretended she couldn't hear me and hung up lmao. the older lady i always see in the store is very nice. and it's sad they probably can only find little kids to run the store but atleast make sure the kids can do their job

kee Maka

Nancy is so rude! How is she still working there?! Retire already!!!

Olivia Oguss

This dairy queen is the BEST dairy queen ever! Been going for the longest time and it never failed! No other dairy queen can top this one! Great workers and nice even scoops every time, never messed up an order. Clean bathrooms, clean floors, clean tables no sticky tables or sticky floors or anything which is exceptional for a place that sells ice cream that a lot of children go to. Outside seating aswell, recommend every time!!

Maeve McNeil

Very yummy, would recommend 10/10

Kaylie Theiler

I have been coming to this dairy Queen, since I was a little kid and we have always come to celebrate free cone day and it is delicious and I appreciate it very much. It is a perfect way to start the spring season.

Jason Hou

Great American classic!

John Donhauser

Food and service excellent as always

Joshua Krady

Amazing experience here, food was on point and the staff was so great! A very welcoming time here and I even got to attempt and defeat their 5lb Ice Cream Cone Challenge! If you're in the area swing by and grab a Chicken Finger basket and a Pumpkin Pie Blizzard! 😋

Make sure to tell them Josh: The Goat sent you!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheeseburger

Darryl P

If it's good enough for LA Beast it's good enough for me. 10/10 A+ service

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Milkshake, Free Cone Day

Drew B

They treat LA Beast well and that’s all I need to know.

Atmosphere: 5

Dortha McGrath

Prices ridiculous

Atmosphere: 5

Food: 3

Service: 4

KCS Bagel

Great place

Atmosphere: 5

Food: 5

Service: 5

Briana I Rolon

Honestly this is the best Dairy Queen I have ever been to. The food was great , very fresh, and tasty. The ice cream was delicious and they weren’t cheap with the toppings at all. The staff were also very attentive and friendly. The owner even came over and personally asked us several times if everything was okay and gave us a complimentary keychain ! I would definitely stop by here again and recommend it! Please support them !

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Cheese Curds, Chicken Strip Basket

Andrea C

I ordered an M&M blizzard for my son and they gave us Reese pieces. My son is allergic to peanuts. I called to notify the manager to tell her to have the staff be careful and instead of apologizing or asking if my son was okay, she said we should have told her he was allergic so that she could cleaned the machine. I have never had an issue with the machine. Cross contamination is not the problem or the complaint. The problem is that they gave my 6 year-old peanut butter, direct peanut butter and blamed me. Not one I am sorry, how is he doing, I speak to the staff to make sure this doesn’t happen again. She took absolutely no responsibility. This is extremely negligent.

Nancy G

I ordered a 10" birthday cake with a fudge glaze on the outside as I always do each year for 2 separate birthdays (11 years now). The woman who took my order over the phone repeated the order back exactly how I wanted it. My husband picked up the cake, otherwise I would have brought it to their attention while I was at the store. I called and asked them to tell me what was actually ordered and the woman who sounded just like the woman who took the order said the cake was ordered with the white whipped coating on the outside which was definitely not what I ordered and not what the woman repeated back to me the day I ordered it. Ok so no big deal it's still going to taste like every other ice cream cake I've ordered but it was still disappointing not to get what was ordered. The writing on the cake looked as if a child wrote on it, not centered and crooked. Again none of this will change the taste of it, but when we ate it, the ice cream consistency was more like ice milk and tasted watery, very crystalized and not creamy like in the past and tasted as if it wasn't freshly made but what's the most discouraging part is the fact that the cake cost $41 and when I brought it to their attention it didn't seem to matter to them. I was told the owner would reach out to me, which did not happen, just like a few years back when we ordered a cake with fudge and crunchies in the middle, the cake literally only had that on one half of the cake and I emailed them photos and didn't get a response then either. I kept ordering because they are a local business (shame on me) and I support and encourage all local businesses but to be completely dismissed with no communication or attempt to try and make it right is absolutely insulting and bad business practice. I will drive out of my way next month and purchase a cake from another ice cream store that cares about customer satisfaction.

Atmosphere: 1

Food: 1

Service: 1

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Dairy Queen Grill & Chill

1481 NJ-23, Butler, NJ 07405
(973) 838-3043