George, the manager outstanding goes beyond to help People Staff needs better training. Luckily, they have a great manager named George . excellent job 👏
Skyler Batelli
The worker was talking on his phone and texting the whole time. There was a long line waiting behind us with 7 other people waiting to get there food. I used to love this dunkin but this was unacceptable.
Jon
Went there early Friday morning to get an extra large peppermint mocha coffee. The sold me a coffee that was COLD. Like it’s been sitting for hours cold. The one coworker that wasn’t working the drive thru window even tried telling the other employee that it was cold and they should probably make another pot. And all I heard was the window employee go “shhh shh” and that went they handed me my coffee. I immediately sipped it and it was ice cold. I WILL NOT BE RETURNING to this store. If I had not been in a rush to get to work I would’ve ran inside and demanded my money back. This store is a joke.
Jenna Caboara
Glad you guys updated the store, time to update the staff. Should not take 25 minutes for coffee if I’m doing an online order. It’s grab and go not stand around for 15 minutes waiting. Then you MESS UP THE ORDER. Disappointed. American can’t run on this Dunkin. SMH.
Robin Carnevale
I visit this location frequently! They have made a few mistakes when it had been brought to the managers attention he did apologize and went out of his way to make it right. Now even when I'm in the surrounding area I choose this location over the other nearby.
Atmosphere: 5
Food: 5
Service: 5
John Berthiaume
I ordered on the mobile app and the employee lectured me about ordering on the mobile app too soon before pulling into the drive through. Hey kid, my daughter worked at DD for a while. She said 1. Customer is always right and 2 Check #1 if you disagree. Seriously you are lecturing me on using the mobile app? Then fix the app!
Atmosphere: 1
Food: 2
Service: 1
Bianca Torres
THEY PUT NO CREAM CHEESE ON MY BAGEL 😾😾😾😾😾😾😐😐😐
jdellechiaie
Store is new and clean, but service can leave some to be desired. I placed a mobile order and while my drink was done and placed on the pickup rack… my food was thrown onto the counter behind the lady making it and she walked away… didn’t put the finished food in the pickup area. Another guy walked up to it and gave it to me after about 3 mins of me standing there and waiting while the bag was on the counter. Lazy staff, don’t come here when you are in a rush, they will waste your time!
Atmosphere: 4
Food: 5
Service: 1
Ryan Snyder
I have yet to go through the drive through and not wait less than 20 min each time.
Update a month later, still waiting.
Atmosphere: 1
Food: 1
Service: 1
Allison Dykstra
This dunkin used to be good, now the drive thru takes absolutely forever to order. And this happens any time of day. Very disappointed.
I went to this store this afternoon and asked for 2 hot coffee's with equal as my father and I are both diabetic, what I got was completely WRONG! I got 2 ICED coffees, one unsweetened and one sweet. What I got was one with the right type of sugar, the second one with regular sugar and they were both sweetened. I then asked for 25 munchkins with just chocolate, glazed and jelly...all I got was the chocolate and glazed. This isn't the first time I have had issues here and because of this I will not be returning again.
Gina Williams
I went to this store this afternoon and asked for 2 hot coffee's with equal as my father and I are both diabetic, what I got was completely WRONG! I got 2 ICED coffees, one unsweetened and one sweet. What I got was one with the right type of sugar, the second one with regular sugar and they were both sweetened. I then asked for 25 munchkins with just chocolate, glazed and jelly...all I got was the chocolate and glazed. This isn't the first time I have had issues here and because of this I will not be returning again.
EVELYN GARRISON
Very slow service
Atmosphere: 4
Food: 4
Service: 3
Nicole
This is my last time coming here, how is this okay to give a customer.
Atmosphere: 1
Food: 1
Service: 1
N C
They didn’t get my order right. I picked up from the drive through and did not realize it until I got home. Then I had to drive all the way back to get them to fix it.
George, the manager outstanding goes beyond to help People Staff needs better training. Luckily, they have a great manager named George . excellent job 👏
The worker was talking on his phone and texting the whole time. There was a long line waiting behind us with 7 other people waiting to get there food. I used to love this dunkin but this was unacceptable.
Went there early Friday morning to get an extra large peppermint mocha coffee. The sold me a coffee that was COLD. Like it’s been sitting for hours cold. The one coworker that wasn’t working the drive thru window even tried telling the other employee that it was cold and they should probably make another pot. And all I heard was the window employee go “shhh shh” and that went they handed me my coffee. I immediately sipped it and it was ice cold. I WILL NOT BE RETURNING to this store. If I had not been in a rush to get to work I would’ve ran inside and demanded my money back. This store is a joke.
Glad you guys updated the store, time to update the staff. Should not take 25 minutes for coffee if I’m doing an online order. It’s grab and go not stand around for 15 minutes waiting. Then you MESS UP THE ORDER. Disappointed. American can’t run on this Dunkin. SMH.
I visit this location frequently! They have made a few mistakes when it had been brought to the managers attention he did apologize and went out of his way to make it right. Now even when I'm in the surrounding area I choose this location over the other nearby.
Atmosphere: 5
Food: 5
Service: 5
I ordered on the mobile app and the employee lectured me about ordering on the mobile app too soon before pulling into the drive through. Hey kid, my daughter worked at DD for a while. She said 1. Customer is always right and 2 Check #1 if you disagree. Seriously you are lecturing me on using the mobile app? Then fix the app!
Atmosphere: 1
Food: 2
Service: 1
THEY PUT NO CREAM CHEESE ON MY BAGEL 😾😾😾😾😾😾😐😐😐
Store is new and clean, but service can leave some to be desired. I placed a mobile order and while my drink was done and placed on the pickup rack… my food was thrown onto the counter behind the lady making it and she walked away… didn’t put the finished food in the pickup area. Another guy walked up to it and gave it to me after about 3 mins of me standing there and waiting while the bag was on the counter. Lazy staff, don’t come here when you are in a rush, they will waste your time!
Atmosphere: 4
Food: 5
Service: 1
I have yet to go through the drive through and not wait less than 20 min each time.
Update a month later, still waiting.
Atmosphere: 1
Food: 1
Service: 1
This dunkin used to be good, now the drive thru takes absolutely forever to order. And this happens any time of day. Very disappointed.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
I went to this store this afternoon and asked for 2 hot coffee's with equal as my father and I are both diabetic, what I got was completely WRONG! I got 2 ICED coffees, one unsweetened and one sweet. What I got was one with the right type of sugar, the second one with regular sugar and they were both sweetened. I then asked for 25 munchkins with just chocolate, glazed and jelly...all I got was the chocolate and glazed. This isn't the first time I have had issues here and because of this I will not be returning again.
I went to this store this afternoon and asked for 2 hot coffee's with equal as my father and I are both diabetic, what I got was completely WRONG! I got 2 ICED coffees, one unsweetened and one sweet. What I got was one with the right type of sugar, the second one with regular sugar and they were both sweetened. I then asked for 25 munchkins with just chocolate, glazed and jelly...all I got was the chocolate and glazed. This isn't the first time I have had issues here and because of this I will not be returning again.
Very slow service
Atmosphere: 4
Food: 4
Service: 3
This is my last time coming here, how is this okay to give a customer.
Atmosphere: 1
Food: 1
Service: 1
They didn’t get my order right. I picked up from the drive through and did not realize it until I got home. Then I had to drive all the way back to get them to fix it.
Atmosphere: 3
Food: 3
Service: 2
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