McDonald's

1479 NJ-23, Butler
(973) 492-0271

Recent Reviews

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Evan Byl

Super super slow. Do not recommend. Waited an 1 he to order and get our food.

Pedro Venegas

Fast, tasted good and received everything I ordered !

Leon

Late night it’s open and the food was a classic McDonald’s vibe.

Macaela Jean

I don’t expect much from a fast food joint, and I’m always impressed when I come here at how extraordinarily good the customer service is! As a former retail worker, I understand getting burnt out, but I never get that feeling from the employees here. These folks fixed the problem with my order quickly, without stress, and putting a genuine smile on my face with the kind attitudes. I’ve had the thought before that this is the best McDonald’s I’ve ever visited, but I just could not leave here this morning without leaving a greatreview.

Alisa Scullin

There's one kid that works there that's out of this world.

Jae Mills

Ok I usually don’t comment or leave feedback on fast food places but I got one of the best services ever by a young man by the name of Cal. I had an issue making my order on the self serve kiosk and he asked if I needed helped addressed my issue with the kiosk he then took my order at the front cashier. Told his manager or on duty supervisor what was going on I got my order taken care of but it was his eagerness and polite manner and happiness while helping me. You seldom see that nowadays specially in fast food when everything is quick and on the go that most people seem bland with no personality. So I’m glad to see that and refreshing to feel like I’m appreciated as a customer even if it’s $10 on a visit

So since they also feel underpaid or unappreciated thanks. Keep it up with that service and attitude you’ll make it somewhere so thanks again Cal

Faith Abbott

Great fast food!

Stephen Daidone

I went to the drive thru and tried to order a #7 meal medium sized, no salt on fries, the young man did not listen and made it a large with salt on fries, he then finished my order by adding a medium fry that I didn't need it ask for, finally the lady at the moment and window refunded the medium fry and then I diacover (no straws, we go inside to get straws and they didn't want to acknowledge the large meal error.

Very rude young man at drive up window, you don't need to speak like your at an auction.

Rob R

Good place customer service is good.

Anthony Leuzzi Jr

Food was pretty good. I tried both of these the moment I got them but the Fries were a little lukewarm and taste like they’ve been sitting. The chicken sandwich was not dried out but again lukewarm.

Atmosphere: 4

Food: 4

Service: 5

Recommended dishes: Deluxe Spicy Mccrispy

Jay Lay

Horrible service

Atmosphere: 1

Food: 1

Service: 1

Drew Rowley 973

This is one of the best McDonalds I’ve been to. I’ve driven down Route 23 a few times at night and stopped at this McDonalds. The chicken Big Mac is great and the fries at this location are always fresh and salted perfectly. The chicken Big Mac is also very fresh and this location is very clean.

Atmosphere: 5

Food: 5

Service: 3

Recommended dishes: Croissant, Ketchup Packet, Big Breakfast, 4 Piece Nugget w Big Mac Sauce, Quarter Pounder Hamburger

Niki Curran

Used the drive thru

Atmosphere: 5

Food: 4

Service: 5

Henry Crawford

The new Gm really did a good job on changing everything around and she's nice and polite to everyone 😊

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Fish Fillet Sandwich

Monica Chalice

I am updating my review from 3 stars to 1 and I would give 0 if I could! First of all customer service is beyond tragic. People if you are not good at doing anything just stay at home, don’t spoil somebody else’s food, people are paying for that! Just move your lazy asses and simply do your job as you are supposed to. Once I ordered caramel sundae and I received…I still don’t have any idea what kind of ice drink it was. A few months ago when I got a few things from the drive through the girl forgot to give me the two sundaes I have ordered…okay. Let’s talk about advertisement/food quality. Last time the Filet O fish had a terrible smell and taste. Obviously the fish was frozen for months and the oil that was used wasn’t changed for ages! I just ordered at the drive through McCrispy Chicken which was advertised at the drive through as the picture I have attached on the left. On the picture on the right is what I got. Just plain bread, old piece of chicken, tough as a rubber, again with heavy smell of stale oil and two slices of pickles. I call customer service asking what is exactly in that sandwich and they hang up the phone on me. I call second time with the same question and a woman voice responds “I don’t know”. So if you don’t know may I ask what the hell are you doing there? Get your lazy ass and learn the menu, that is why you are paid for, isn’t it?! I’m fed up facing lazy people every single day and when you need answers or help the only answer you get is “I don’t know”. I will never visit that place ever again, I am not even sure what these positive feedbacks are based on?! Or humans totally lost sense of what is “normal”

Atmosphere: 5

Food: 1

Service: 1

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