Dunkin'
440 Veterans Blvd, Carlstadt
(201) 804-6239
Recent Reviews
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Very rude, let me wait for more than 15mins without anyone help me to order
Atmosphere: 1
Food: 2
Service: 1
Then always closed the restroo
A bagel with cream cheese... this is diabolical 💀
Top DMs
Atmosphere: 5
Food: 5
Service: 5
They literally had nothing in their store, they gave me such a bad look from the window as i said that i wish to not order anymore, everyone their looks so lost with their job and without desire to do their job
Atmosphere: 1
Food: 1
Service: 1
I just left and had ordered a medium iced coffee and munchkins. I asked her twice if she got the order correct because the screen didn’t show my order the way I ordered my coffee. when I asked she said yes, plus the fact that she was not very friendly, when I got my drink I could tell from the look of it it was not the way I asked, so I asked her again and she gave me an attitude and said that the screen wouldn’t let her put it but that’s how it was. Needless to say, the drink was not how I ordered. The service was terrible And I don’t plan on returning
This happened at 7 AM this morning at the drive-thru. The girl at the window handed me my breakfast, then stopped mid-service to take someone else’s order while still holding my food. When she finally gave it to me, she slammed the window so hard it felt like it was going to break. Since I’m older, I stayed calm, but this level of rudeness and unprofessionalism is unacceptable.
Management needs to address this immediately an employee who behaves this way clearly needs to revisit the employee handbook and be reminded of how to treat customers with basic courtesy and respect.
Service: 1
Not my favorite go too spot but its there
Atmosphere: 3
Food: 3
Service: 4
Every time that I go to the place, I always got the wrong order. The lady in there is very disrespectful to the customers and always laughing and taking the wrong orders.
Atmosphere: 1
Food: 1
Service: 1
They are very rude. If they not happy with the job why work there to upset customers.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
Manager should not be in her position, no listening, no understanding, kid made a mistake to order wrong beverage and then she didn’t want to change it without charging again for new beverage. Water and sirop for 5$ , shame on you
Atmosphere: 1
Food: 1
Service: 1
Walked in store wasn’t greeted or acknowledged. Watched 4 employees look me in my face as I stood in line to be serviced. I was the only patron in line and not one employee assisted me so I walked out. TERRIBLE CUSTOMER SERVICE! If I could give zero stars I would!
Whenever I ask for less ice at this Dunkin they never seem to listen and always give me a cup full of ice in my drink.
Trash service
This has to be the worst dunkin I've been to in america. There's 5 people inside that have no idea what they're doing
Atmosphere: 2
Food: 2
Service: 1
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