I’m giving one start only because customer services SUCKS! Today I went to get breakfast, this lady (white lady i don’t know her name) was very very rude, idk what was her problem but she started talking to me with an attitude, very disrespectful. I had to talk with other employee who apologized with me. Why you work in customer service if you don’t like?? It doesn’t make sense!!!
Atmosphere: 3
Food: 3
Service: 1
Giovanni Mauro
The people who work here are grossly incompetent. EVERY order has been screwed up somehow. EVERY single one . I’m not sure how that is even possible but here it is. It’s not even a language barrier per se …. It’s more of a they don’t really care barrier. Food is standard bagel stuff , nothing special.It’s a shame. Good location but try to find elsewhere
Atmosphere: 1
Food: 3
Service: 1
Rosanna Pannullo
Very rude server. I ordered 2 pancakes and 1 bagel . Paid 27.00 dollars. The male server who took my order gave me 1 order of pancakes and 1 bagel . When I went to confront him he said that I confused him. How is that possible if they charged me that much ! The women at the register wanted to give me my money back for the 1 order of pancakes that I didn’t get but at that moment I was so upset to what he said I just left . So if the woman at the register understood my order why didn’t he ? I spoke to them at the same time . I think he’s the one that is confused and has issues ! He was so rude from the beginning that when I walked into the shop I asked for more time to order and he rolled his eyes at me and there wasn’t even a line .
Service: 1
Mike Vigil
The ladies at the front were friendly when I went yesterday, and it was busy for the holiday. The breakfast sandwiches were better than some other places in the area. However, as a former business owner, I have a pet peeve for prices that are higher than what's posted on the menu boards. Otherwise, a good experience.
Chris Collis
It’s actually impressive how consistently inaccurate they are. Every single time I order there they get something wrong. You get home and it’s the wrong meat or wrong bagel or topping.Food is pretty good but it’s like roulette everytime you open your bag at home.
Atmosphere: 4
Food: 3
Service: 3
coty jones
Bagel was hard cream cheese needed find
Atmosphere: 3
Food: 3
Service: 2
Steve Walsh
Unbelievably bad, bought a salted bagel with cream cheese, they put the cream cheese on as thin as butter, Bagel hard as a rock.. might as well throw your money out the window. stay away from this hole.
Food: 1
Service: 1
Nicole Unoski
They always mess up me and my husband's order and its the same order every weekend. Plain bagel with cream cheese and lox, and an everything bagel with olive cream cheese. They always mix up the bagels.. When he brings it back they always make him feel like it was his fault that it was messed up.
Cynthia Robbins
I went today and something has changed. I asked for a bacon egg and cheese and a plain bagel. They put the be&c on a plain bagel and blamed me. I’d repeated the order several times. But the cook is new, I’ve not seen him before. He was extremely rude. Too bad. This was once a great place.
Wrestlers N.
I live so close to this bagel shop that going to any other bagel shop is out of my way so when I'm in a rush, I give them a chance over and over again and every time I go my order is messed up one time I ordered a bagel with cream cheese, a buttered roll, and a hash brown. They put the hash brown inside the buttered roll, and I ordered in 20 minutes before arriving still wasn't ready they had to make it on the fly Today I went in and asked for one bagel not to be toasted with cream cheese and jelly and another bagel toasted with just cream cheese. They had to come back and ask me what my order is again after already charging me then I had to fix it because they made it wrong and at the end still made the order wrong I just did not want to wait anymore, if you have time go to any other bagel shop in this area and you will have a 10 times better experience somebody needs to take this place over and make some changes. They don't even ask for names for pick up orders so you have to reset your order over and over again I'd be surprised if anybody got their order 100%, correct
Sadly, this place has gone downhill. Besides a huge language barrier, they’re incompetent. I get a very simple order, plain bagel (not a burnt one) cut in half, on one side you put butter and on the other side you put cream cheese. Then cut it down the middle as normal. They’ve messed it up nearly every single time. But will charge you double if they mess up on one bagel and have to make another one. Latest debacle, there was a hair baked into the bagel. Threw it out and I’ll never go there again. I can only imagine how filthy it is back there in the kitchen area ??. Will drive to other towns for better bagels and customer service.
Jay M.
Terrible place! I have been going here for years! Stopped about a year ago why? Cause they always mess up your order! Like how hard is it to add salt pepper and ketchup on a egg bagel? I decided to try them again after a year! Same crap! I repeated 4 times egg on a plain bagel pepper ketchup! 4 freaking times! Nobody else was ordering so i know she heard me. I got a dry ass egg sandwich! To top it off they are expensive! Nope! not me and anyone i know will never walk in here again. The people that work here must hate there life. They all have a crappy attitude and dont even break a smile. On top of crappy service.
James Stewart Jr
Very small spot in a small strip mall, great service, lots of counter help, bacon, egg and cheese on an everything was good stuff, lots of drink selections, lot parking
Al Wise
One of my favorites bagel spots
Julio Rodriguez
You know its bad when you unwrap your breakfast sandwich and a big fly fly's out of the wrap. You know its bad when you get charged to toast whatever you ordered. You know its bad when prices are ALWAYS inconsistent & expensive. You know its bad when a simple please add salt pepper ketchup & has none of it in it. You know its bad when someone that loves breakfast places and lets most things slide but has to write a complaint on this one in particular. I'm done with this place, there's a plethora of other better breakfast spots out there, this ain't it.
I’m giving one start only because customer services SUCKS! Today I went to get breakfast, this lady (white lady i don’t know her name) was very very rude, idk what was her problem but she started talking to me with an attitude, very disrespectful. I had to talk with other employee who apologized with me. Why you work in customer service if you don’t like?? It doesn’t make sense!!!
Atmosphere: 3
Food: 3
Service: 1
The people who work here are grossly incompetent. EVERY order has been screwed up somehow. EVERY single one . I’m not sure how that is even possible but here it is. It’s not even a language barrier per se …. It’s more of a they don’t really care barrier. Food is standard bagel stuff , nothing special.It’s a shame. Good location but try to find elsewhere
Atmosphere: 1
Food: 3
Service: 1
Very rude server. I ordered 2 pancakes and 1 bagel . Paid 27.00 dollars. The male server who took my order gave me 1 order of pancakes and 1 bagel . When I went to confront him he said that I confused him. How is that possible if they charged me that much ! The women at the register wanted to give me my money back for the 1 order of pancakes that I didn’t get but at that moment I was so upset to what he said I just left . So if the woman at the register understood my order why didn’t he ? I spoke to them at the same time . I think he’s the one that is confused and has issues ! He was so rude from the beginning that when I walked into the shop I asked for more time to order and he rolled his eyes at me and there wasn’t even a line .
Service: 1
The ladies at the front were friendly when I went yesterday, and it was busy for the holiday. The breakfast sandwiches were better than some other places in the area. However, as a former business owner, I have a pet peeve for prices that are higher than what's posted on the menu boards. Otherwise, a good experience.
It’s actually impressive how consistently inaccurate they are. Every single time I order there they get something wrong. You get home and it’s the wrong meat or wrong bagel or topping.Food is pretty good but it’s like roulette everytime you open your bag at home.
Atmosphere: 4
Food: 3
Service: 3
Bagel was hard cream cheese needed find
Atmosphere: 3
Food: 3
Service: 2
Unbelievably bad, bought a salted bagel with cream cheese, they put the cream cheese on as thin as butter, Bagel hard as a rock.. might as well throw your money out the window. stay away from this hole.
Food: 1
Service: 1
They always mess up me and my husband's order and its the same order every weekend. Plain bagel with cream cheese and lox, and an everything bagel with olive cream cheese. They always mix up the bagels.. When he brings it back they always make him feel like it was his fault that it was messed up.
I went today and something has changed. I asked for a bacon egg and cheese and a plain bagel. They put the be&c on a plain bagel and blamed me. I’d repeated the order several times. But the cook is new, I’ve not seen him before. He was extremely rude. Too bad. This was once a great place.
I live so close to this bagel shop that going to any other bagel shop is out of my way so when I'm in a rush, I give them a chance over and over again and every time I go my order is messed up one time I ordered a bagel with cream cheese, a buttered roll, and a hash brown. They put the hash brown inside the buttered roll, and I ordered in 20 minutes before arriving still wasn't ready they had to make it on the fly Today I went in and asked for one bagel not to be toasted with cream cheese and jelly and another bagel toasted with just cream cheese. They had to come back and ask me what my order is again after already charging me then I had to fix it because they made it wrong and at the end still made the order wrong I just did not want to wait anymore, if you have time go to any other bagel shop in this area and you will have a 10 times better experience somebody needs to take this place over and make some changes. They don't even ask for names for pick up orders so you have to reset your order over and over again I'd be surprised if anybody got their order 100%, correct
Restaurantji Recommends
Sadly, this place has gone downhill. Besides a huge language barrier, they’re incompetent. I get a very simple order, plain bagel (not a burnt one) cut in half, on one side you put butter and on the other side you put cream cheese. Then cut it down the middle as normal. They’ve messed it up nearly every single time. But will charge you double if they mess up on one bagel and have to make another one. Latest debacle, there was a hair baked into the bagel. Threw it out and I’ll never go there again. I can only imagine how filthy it is back there in the kitchen area ??. Will drive to other towns for better bagels and customer service.
Terrible place! I have been going here for years! Stopped about a year ago why? Cause they always mess up your order! Like how hard is it to add salt pepper and ketchup on a egg bagel? I decided to try them again after a year! Same crap! I repeated 4 times egg on a plain bagel pepper ketchup! 4 freaking times! Nobody else was ordering so i know she heard me. I got a dry ass egg sandwich! To top it off they are expensive! Nope! not me and anyone i know will never walk in here again. The people that work here must hate there life. They all have a crappy attitude and dont even break a smile. On top of crappy service.
Very small spot in a small strip mall, great service, lots of counter help, bacon, egg and cheese on an everything was good stuff, lots of drink selections, lot parking
One of my favorites bagel spots
You know its bad when you unwrap your breakfast sandwich and a big fly fly's out of the wrap. You know its bad when you get charged to toast whatever you ordered. You know its bad when prices are ALWAYS inconsistent & expensive. You know its bad when a simple please add salt pepper ketchup & has none of it in it. You know its bad when someone that loves breakfast places and lets most things slide but has to write a complaint on this one in particular. I'm done with this place, there's a plethora of other better breakfast spots out there, this ain't it.