Very disappointed with my recent order at Jersey Mike’s in Chatham. The roast beef bowl was missing tomatoes and pickles, and the turkey sandwich was overloaded with lettuce and poorly made. It felt rushed and careless. I’ve been a loyal customer, but this experience left me dissatisfied and questioning whether I’ll return to this location.
Atmosphere: 2
Food: 1
Service: 1
Sandy S.
9/23 1030am- the gal that took the order and was the artist was very friendly (smile), wasn’t rushing me and appears to be management material.
Atmosphere: 5
Food: 5
Service: 5
Steven Merlo
Turkey sub is great.
Atmosphere: 5
Food: 5
Service: 5
Lizzy Zara
staff was very nice and kind
Atmosphere: 5
Food: 5
Service: 5
Annie
Sandwiches made very sloppy, unsanitary. One guy was about to make my sandwich wearing the same gloves after he took payment from the previous customer.
Atmosphere: 1
Food: 1
Service: 1
Christopher O'Krongly
The soda machine is always flat. Really dampens the overall meal having a poor fountain soda.
Atmosphere: 4
Food: 4
Service: 5
Aon
I went to this location for the first time and tried the Big Kahuna Cheese Steak, which was good but came out extremely hot. I had to wait a bit for it to cool down to an edible temperature. The service was just okay, and unfortunately, the table I sat at wasn't clean and could've been cleaner.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Big Kahuna Cheese Steak
John F
Ordered a BLT and got a sandwich full of bacon crumbs
Anabelle Vargas
arrived at 8:40 and was told we weren’t allowed to purchase anything because they are “closed” meanwhile the advertised time is until 9:00. i work in the food service industry and know that you cannot turn down customers until the store is closed at it’s advertised time. maybe lock the doors if you are actually closed rather than leaning over the counter on your phones to kill time and blasting trap queen by fetty wap. very embarrassing.
Karlin Smart
Inedible ‘hot’ sandwich that was slapped together / missing ingredients / left to get cold on the counter as ‘we switched off the grill’ (an hour ahead of posted closing time. No apology - the bored staff was more interested playing a game on their phone. A disgrace to the franchise.
I regret to inform you that my experience at Jersey Mike's on Sunday, October 6, 2024, was extremely disappointing. I arrived at 8:39 p.m., just before the store's advertised closing time of 9:00 p.m. However, upon entering the establishment, I was abruptly informed by the staff that they had already discarded the bread for the night.
This situation raises several concerns. Firstly, if the store was no longer able to provide its signature product, it would have been appropriate to lock the doors and cease operations for the evening. By allowing customers to enter and then informing them that the bread was unavailable, the staff created unnecessary inconvenience and frustration.
Secondly, the unprofessional manner in which the staff communicated this information was unacceptable. Shouting "nooooo!" upon my arrival was not only startling but also demonstrated a lack of respect for both myself and other potential customers.
As a result of this experience, I am compelled to express my dissatisfaction and disappointment. Not only did this incident waste my time after a long day of work, but it also resulted in the loss of my patronage and that of my partner.
I hope that this feedback will be taken into consideration to ensure that similar situations do not occur in the future, thereby preserving the reputation and customer satisfaction of Jersey Mike's.
Atmosphere: 3
Food: 3
Service: 1
Cindy Caporaso
Great veggie sandwich!
Atmosphere: 5
Deb N.
Ordered 2 mini subs ( for kids ) They were very rushed , but not patient so l didn’t want to question the young lady when she was adding the toppings . She had a don’t bother me vibe . This was only my second time in a Jersey Mike’s. I have been only to the one in Jupiter , FL and it was busier , larger more crowded yet , the behind the counter staff was much more pleasant.
Atmosphere: 3
Food: 3
Service: 1
Con
Florham Park Jersey Mikes is a good stop. Always clean as a whistle, and always a great sandwich. We really enjoy JM’s tuna along with the Italian classic combos, the turkey & provolone, roast beef and cheesesteaks. The salad bowls are terrific too.
I love the owner gets behind the Jersey Mike’s philanthropies too. They are active fundraisers and donate a significant amount of their profits each year to some very worthy charities.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef Sandwich, Salad Bowls, The Super Sub, Cancro Special, Jersey Mike's Famous Philly, The American Classic, Big Kahuna Cheese Steak
Very disappointed with my recent order at Jersey Mike’s in Chatham.
The roast beef bowl was missing tomatoes and pickles, and the turkey sandwich was overloaded with lettuce and poorly made. It felt rushed and careless. I’ve been a loyal customer, but this experience left me dissatisfied and questioning whether I’ll return to this location.
Atmosphere: 2
Food: 1
Service: 1
9/23 1030am- the gal that took the order and was the artist was very friendly (smile), wasn’t rushing me and appears to be management material.
Atmosphere: 5
Food: 5
Service: 5
Turkey sub is great.
Atmosphere: 5
Food: 5
Service: 5
staff was very nice and kind
Atmosphere: 5
Food: 5
Service: 5
Sandwiches made very sloppy, unsanitary. One guy was about to make my sandwich wearing the same gloves after he took payment from the previous customer.
Atmosphere: 1
Food: 1
Service: 1
The soda machine is always flat. Really dampens the overall meal having a poor fountain soda.
Atmosphere: 4
Food: 4
Service: 5
I went to this location for the first time and tried the Big Kahuna Cheese Steak, which was good but came out extremely hot. I had to wait a bit for it to cool down to an edible temperature. The service was just okay, and unfortunately, the table I sat at wasn't clean and could've been cleaner.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Big Kahuna Cheese Steak
Ordered a BLT and got a sandwich full of bacon crumbs
arrived at 8:40 and was told we weren’t allowed to purchase anything because they are “closed” meanwhile the advertised time is until 9:00. i work in the food service industry and know that you cannot turn down customers until the store is closed at it’s advertised time. maybe lock the doors if you are actually closed rather than leaning over the counter on your phones to kill time and blasting trap queen by fetty wap. very embarrassing.
Inedible ‘hot’ sandwich that was slapped together / missing ingredients / left to get cold on the counter as ‘we switched off the grill’ (an hour ahead of posted closing time. No apology - the bored staff was more interested playing a game on their phone. A disgrace to the franchise.
Restaurantji Recommends
I regret to inform you that my experience at Jersey Mike's on Sunday, October 6, 2024, was extremely disappointing. I arrived at 8:39 p.m., just before the store's advertised closing time of 9:00 p.m. However, upon entering the establishment, I was abruptly informed by the staff that they had already discarded the bread for the night.
This situation raises several concerns. Firstly, if the store was no longer able to provide its signature product, it would have been appropriate to lock the doors and cease operations for the evening. By allowing customers to enter and then informing them that the bread was unavailable, the staff created unnecessary inconvenience and frustration.
Secondly, the unprofessional manner in which the staff communicated this information was unacceptable. Shouting "nooooo!" upon my arrival was not only startling but also demonstrated a lack of respect for both myself and other potential customers.
As a result of this experience, I am compelled to express my dissatisfaction and disappointment. Not only did this incident waste my time after a long day of work, but it also resulted in the loss of my patronage and that of my partner.
I hope that this feedback will be taken into consideration to ensure that similar situations do not occur in the future, thereby preserving the reputation and customer satisfaction of Jersey Mike's.
Atmosphere: 3
Food: 3
Service: 1
Great veggie sandwich!
Atmosphere: 5
Ordered 2 mini subs ( for kids ) They were very rushed , but not patient so l didn’t want to question the young lady when she was adding the toppings . She had a don’t bother me vibe . This was only my second time in a Jersey Mike’s. I have been only to the one in Jupiter , FL and it was busier , larger more crowded yet , the behind the counter staff was much more pleasant.
Atmosphere: 3
Food: 3
Service: 1
Florham Park Jersey Mikes is a good stop. Always clean as a whistle, and always a great sandwich. We really enjoy JM’s tuna along with the Italian classic combos, the turkey & provolone, roast beef and cheesesteaks. The salad bowls are terrific too.
I love the owner gets behind the Jersey Mike’s philanthropies too. They are active fundraisers and donate a significant amount of their profits each year to some very worthy charities.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Roast Beef Sandwich, Salad Bowls, The Super Sub, Cancro Special, Jersey Mike's Famous Philly, The American Classic, Big Kahuna Cheese Steak
Very helpful staff, clean establishment, good
Atmosphere: 5
Food: 5
Service: 5
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