Marie's Italian Specialties
641 Shunpike Rd, Chatham
(973) 377-7878
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We have been long time customers and recently placed a catering order and were BEYOND disappointed with both the service and the quality of the food.We called to place the order two days in advance, then called again the day before to confirm the order and pick up time. When we got there to pick up the order, two large items from the order ( the two sandwich trays) weren’t made. They had us wait 40 minutes, and quickly put it together. The person handling the order was in a complete panic, and even burst into tears, asking customers to leave the restaurant. Additionally, one of the items ( chicken savoy) wasn’t packaged correctly, and spilled while being transferred to the car. They took it back, and instead of remaking, just added vinegar to the sauce, because it was uneatable.The rest of the order wasn’t any better. The penne vodka was dry, ( actually had hard noodles). We had to throw the tray of chicken out and no one touched the penne vodka. It was embarrassing and we ended up having to order pizza to supplement last minute.We spend a total of over $500 on the order. When I called to speak to the manager and let them know about the experience, she was EXTREMELY rude and told me that she cooked it and that it was very hard to believe. Needless to say, $500 later, they didn’t even attempt to apologize.TERRIBLE customer service and just awful food. Very disappointed.
The food here is amazing and the staff is great. It’s cozy and always clean. From the most basic dish to the most complex the food is always on point!
Great place Marie was nice as can be . Awesome chicken Marsala sub
Some of the best Italian food I’ve ever had and the portions are ginormous!
Delicious. Must try the tonys pesto and rice balls. Or anything with the vodka sauce.
We saw this place on Diners, Drive Ins & Dives and it looked amazing. We weren’t really impressed at all. We’ve had worse dinners but this wasn’t good. Had the Marie’s famous rice balls and the chicken parm. Everything was bland tasting. The chicken wasn’t tender. The sauce tasted almost burnt. The bread seemed stale. We won’t be going back.
We ordered chicken franchise yesterday and it was not good. You all need to pound the chicken and not jam it all into an undersized container. Also, the egg batter made it all look as.if you were making an omelet, what the heck man! Get it together over there!
I ordered 3 entree’s today first time based from n Driver Diners and Dives show aired in 2013.We are very disappointed on the Brick roasted chicken which was very dry and over roasted, broccoli robes also rough and all the yellow leaves didn’t remove, just cooked all together and so chewy.They gave us 4 small end of bread loaf which was very dry and cheap.All the dishes are nothing special and no desired to go back!Very disappointed.Not sure if they change Chef? Or Triple D should not introduce them at first place!! Not special or tasty as all!
Amazing Sacred Swine entree! Fans of Triple D experiences, we were in the area, so we stopped. It's a super small venue, set up like a deli or sub shop with 3 tables. My daughter had spaghetti and meatballs. Both dishes were outstanding! The Sacred Swine is an unexpected combination of creamy polenta, marinara, pulled pork and broccoli rabe. The portions are ample! I ate half and am happily taking home a second meal of the leftover half! Our server was attentive, but not overly so. We even took home a souvenir t-shirt supporting breast cancer awareness.
That Nikita employee was very nice and friendly. Here's an accurate dipiction of my interaction with the store. Great meatballs btw.
Restaurantji Recommends
The food is INCREDIBLE, best sandwiches around. However the service is some of the worst I have experienced. Staff comes off as lazy and disinterested. More than half of the time I call to place an order for pickup no one answers. It’s a real shame. I hope they can make a change because it has started to go from an inconvenience to a reason not dine there at all.
I’m sorry to give such a poor review on a restaurant in this environment these days, but it really is upsetting to spend a good amount of money for bad food. This was by far one of the worst dinners we’ve had in years. We did a take out for a family of 4. I had Eggplant parm which was like biting into a piece of rubber. I literally threw the entire dinner in the garbage. My husband and son had the drunken chicken which that too was just awful. The chicken was overcooked and dry and the vodka sauce did not taste like vodka sauce at all. More like ketchup. My daughter had a grilled chicken salad which was just ok. Needless-to-say, we will chalk it up to experience and never go back.
Picked up food. Had to ask for more bread. Food very blah and underseasoned
Incredibly slow, made me extremely late for my doordash order, lost me so much money because I spent 45 minutes waiting for them to prepare just 2 simple items while watching so many other customers get served before me while the staff was completely unhelpful, would most certainly not recommend, would give 0 stars if I could, Infuriatingly bad experience, this is a constant problem with this place
Most amazing place ! Marie’s Frutti de Mar is delicious! I got spicy ! So delicious and so comforting on a rainy night . The service is wonderful, too !!
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