Unfortunately the play cafe has gone down hill! Pre covid with other owners I’d always see the girls working coming in and out of the play area to tidy toys up, now when you walk in the girls at the desk literally have their feet up on the counter and are on their phones, not once did they tidy the toys. Adults were walking around with no socks on and adults were walking around play area with coffees! What would happen if the hot coffee spilt on a child!?
Rebekah Parker
So great. We came as a walk-in for free play on a rainy Tuesday, and it was so fun. My son is 20 months old and he played hard for about 2 hours. I even got to watch at the counter and drink my coffee while it was still hot. Very relaxed atmosphere. My son had a lot of fun and we will be back
Victoria Bruskin
Took my two year old here on a Monday morning about an hour after it opened. The free play window is from 9am-12:30pm. Nothing was were it was supposed to be. The "kitchen", "grocery store", "fire station" and other play areas had nothing in them. Everything was a mess. Not sure why there are so many positive reviews? Maybe a different time of day is better? No idea. But not worth it for us.Thanks for your response! Makes sense that the space was well used but I would still assume a staff member would periodically restock? If not it’s okay, just not for us
luanne cabrera
I booked this place for a Sunday party for my daughter at 4pm. I’ve heard good things so maybe my expectations were too high. But my husband and daughter weren’t even greeted when they got to the location. The party package says it comes with 2 hosts but I felt like we were constantly having to ask them questions or even look for some guidance as to when pizza and cake was planning on getting served? Maybe a little layout orientation of which play area and bathrooms? I have never been so I honestly didn’t know. I told my husband it felt like we were just made to figure things out ourselves lol. Had to keep asking for water and juice for kids as it just wasn’t made readily available. The hosts stayed behind the counter the whole time just talking to each other and not once really acknowledged me or my husband. At the end of the party we asked if we could take home two balloons for our kids and one of the hosts said yes but then when we asked for them they had popped them already and thrown it out? Not sure if the lack of enthusiasm and care was because the hosts were teenagers? But you should offer kids balloons to kids instead of just throwing it out right away. Ive already paid for them? Whats the rush in throwing it out ? Kids love balloons and would’ve had so much joy with them. The back bathroom didn’t have toilet paper. If you know you are hosting a party the bathroom should be well stocked ?When we were in the eating area for pizza and food they quickly cleaned up the playroom and turned off the lights even though we still had allotted time for the party. So my son who isn’t into cake or pizza and just wanted to play in the play area was basically told he couldn’t.Unfortunately, I wouldn’t recommend booking for a party. My experience was not worth the price of 1,000+ but it was cute and clean. My expectations were “Hi we are so and so we will be your hosts for the party! Gifts can go here. This is what’s available with your package again (coffee tea water juice ). you can get them by asking us on the counter and we can grab them for you. There are two bathrooms blah blah. This is the baby area blah blah blah. We plan on serving the food at this time. Blah blah blah if you guys need anything again my name is blah blah blah.”
David Piombino
It's a coffee shop but with a kiddie play area. You could come with a laptop and children. Get some work done while the kids run.
Alyssa Totillo
the level of uncleanliness in the bathroom was just awful.
Brittany Marie
Went a couple months ago, and kept meaning to write a review but never got around to it... anyway, the play space is good, but the cafe area was small and space was not available to sit- parents just hoard tables to themselves, it feel quite crammed. And the real reason I wanted to write the review was because there was one bathroom in the facility and it was truly disgusting. Poop on the seat, no toilet paper gross. It was so very unhygienic.
LaKisha Lefever (Kisha)
The place was sooo big with so many things for my son to do. It was a great place to go for a couple of hours and have him play and get himself tired out.
J N
I want to like this place but the amount of dirt and dust baked on to the toys.Hygiene of this place would be negative stars.
Alina M.
This place is so much fun! We brought my daughter here on her first birthday and she had such a great time. There's so much to do and I can imagine that a big kids party here would be a blast. Even I had fun, it brought me back to my childhood. Everything is super clean and they have have 3 different rooms for kids to choose from.I like that they have the cafe area though I do wish there were some more options but I can understand that that's not really the focus here.
Just ok. Definitely for younger kids. Lots of options but my 5 year old was a little too old or big for most of it. In fact she wanted to leave after 45 mins. Surprised how quickly it filled up after we arrived at opening and it got hectic for the space. Glad we tried it but there are other play spaces nearby that was better for her and honestly cleaner and better maintained (toys were EVERYWHERE within an hour and the condition of them was very well played with). Would recommend for younger kids though.
Courtney Savino
Just okay. Definitely for younger ones and not the neatest/ cleanest. To me, it was a combination of Exceptional Explorers and Tagalongs which both of those places are cleaner and have more to do. It was a good experience for one day, but I wouldn't go back.
Judy C.
Very pricey to play with broken toys that do not work! Shortly after opening in the morning, the place is a disaster and staff does not straighten up once. There is only one staff behind the register. They do not go into the play or eating areas at all. Parents don't always clean up after their child drools or eats so the place just stays that way for the rest of the day. It's gross. It is mostly geared toward ages 1-4 at the most and older rougher siblings running by can be dangerous. I don't recommend
Morgan S.
This place is just not it. It's unsanitary, toys are ALWAYS broken and I'm always seeing a loose screw sticking out. It gets way too packed and they need to know their limits on capacity. I don't think I will be coming back. The young lady at the front desk is very sweet and tried to help out anyway she can but on packed out days she shouldn't be by herself as it's too much for one person to handle! And she does the entire cleanup herself!! This place needs more staff. Do better Village Play Cafe
LaTisha Parsons
We absolutely adore The Village Play Cafe. I’ve held 2 parties here so far and I’m always recommending this place when people ask for suggestions for toddler parties.The facility is very clean. Everything is always nice and neat when we arrive. The staff are professional and very helpful. There are multiple play areas for imaginative play. There’s an area for smaller babies. They have multiple rooms for kids to run, play climb and slide. It’s perfect for kids 6 and under.Booking a party is extremely easy and if you have questions, Megan is very quick to respond to emails. I can’t say enough about how great this place is!
Unfortunately the play cafe has gone down hill! Pre covid with other owners I’d always see the girls working coming in and out of the play area to tidy toys up, now when you walk in the girls at the desk literally have their feet up on the counter and are on their phones, not once did they tidy the toys. Adults were walking around with no socks on and adults were walking around play area with coffees! What would happen if the hot coffee spilt on a child!?
So great. We came as a walk-in for free play on a rainy Tuesday, and it was so fun. My son is 20 months old and he played hard for about 2 hours. I even got to watch at the counter and drink my coffee while it was still hot. Very relaxed atmosphere. My son had a lot of fun and we will be back
Took my two year old here on a Monday morning about an hour after it opened. The free play window is from 9am-12:30pm. Nothing was were it was supposed to be. The "kitchen", "grocery store", "fire station" and other play areas had nothing in them. Everything was a mess. Not sure why there are so many positive reviews? Maybe a different time of day is better? No idea. But not worth it for us.Thanks for your response! Makes sense that the space was well used but I would still assume a staff member would periodically restock? If not it’s okay, just not for us
I booked this place for a Sunday party for my daughter at 4pm. I’ve heard good things so maybe my expectations were too high. But my husband and daughter weren’t even greeted when they got to the location. The party package says it comes with 2 hosts but I felt like we were constantly having to ask them questions or even look for some guidance as to when pizza and cake was planning on getting served? Maybe a little layout orientation of which play area and bathrooms? I have never been so I honestly didn’t know. I told my husband it felt like we were just made to figure things out ourselves lol. Had to keep asking for water and juice for kids as it just wasn’t made readily available. The hosts stayed behind the counter the whole time just talking to each other and not once really acknowledged me or my husband. At the end of the party we asked if we could take home two balloons for our kids and one of the hosts said yes but then when we asked for them they had popped them already and thrown it out? Not sure if the lack of enthusiasm and care was because the hosts were teenagers? But you should offer kids balloons to kids instead of just throwing it out right away. Ive already paid for them? Whats the rush in throwing it out ? Kids love balloons and would’ve had so much joy with them. The back bathroom didn’t have toilet paper. If you know you are hosting a party the bathroom should be well stocked ?When we were in the eating area for pizza and food they quickly cleaned up the playroom and turned off the lights even though we still had allotted time for the party. So my son who isn’t into cake or pizza and just wanted to play in the play area was basically told he couldn’t.Unfortunately, I wouldn’t recommend booking for a party. My experience was not worth the price of 1,000+ but it was cute and clean. My expectations were “Hi we are so and so we will be your hosts for the party! Gifts can go here. This is what’s available with your package again (coffee tea water juice ). you can get them by asking us on the counter and we can grab them for you. There are two bathrooms blah blah. This is the baby area blah blah blah. We plan on serving the food at this time. Blah blah blah if you guys need anything again my name is blah blah blah.”
It's a coffee shop but with a kiddie play area. You could come with a laptop and children. Get some work done while the kids run.
the level of uncleanliness in the bathroom was just awful.
Went a couple months ago, and kept meaning to write a review but never got around to it... anyway, the play space is good, but the cafe area was small and space was not available to sit- parents just hoard tables to themselves, it feel quite crammed. And the real reason I wanted to write the review was because there was one bathroom in the facility and it was truly disgusting. Poop on the seat, no toilet paper gross. It was so very unhygienic.
The place was sooo big with so many things for my son to do. It was a great place to go for a couple of hours and have him play and get himself tired out.
I want to like this place but the amount of dirt and dust baked on to the toys.Hygiene of this place would be negative stars.
This place is so much fun! We brought my daughter here on her first birthday and she had such a great time. There's so much to do and I can imagine that a big kids party here would be a blast. Even I had fun, it brought me back to my childhood. Everything is super clean and they have have 3 different rooms for kids to choose from.I like that they have the cafe area though I do wish there were some more options but I can understand that that's not really the focus here.
Restaurantji Recommends
Just ok. Definitely for younger kids. Lots of options but my 5 year old was a little too old or big for most of it. In fact she wanted to leave after 45 mins. Surprised how quickly it filled up after we arrived at opening and it got hectic for the space. Glad we tried it but there are other play spaces nearby that was better for her and honestly cleaner and better maintained (toys were EVERYWHERE within an hour and the condition of them was very well played with). Would recommend for younger kids though.
Just okay. Definitely for younger ones and not the neatest/ cleanest. To me, it was a combination of Exceptional Explorers and Tagalongs which both of those places are cleaner and have more to do. It was a good experience for one day, but I wouldn't go back.
Very pricey to play with broken toys that do not work! Shortly after opening in the morning, the place is a disaster and staff does not straighten up once. There is only one staff behind the register. They do not go into the play or eating areas at all. Parents don't always clean up after their child drools or eats so the place just stays that way for the rest of the day. It's gross. It is mostly geared toward ages 1-4 at the most and older rougher siblings running by can be dangerous. I don't recommend
This place is just not it. It's unsanitary, toys are ALWAYS broken and I'm always seeing a loose screw sticking out. It gets way too packed and they need to know their limits on capacity. I don't think I will be coming back. The young lady at the front desk is very sweet and tried to help out anyway she can but on packed out days she shouldn't be by herself as it's too much for one person to handle! And she does the entire cleanup herself!! This place needs more staff. Do better Village Play Cafe
We absolutely adore The Village Play Cafe. I’ve held 2 parties here so far and I’m always recommending this place when people ask for suggestions for toddler parties.The facility is very clean. Everything is always nice and neat when we arrive. The staff are professional and very helpful. There are multiple play areas for imaginative play. There’s an area for smaller babies. They have multiple rooms for kids to run, play climb and slide. It’s perfect for kids 6 and under.Booking a party is extremely easy and if you have questions, Megan is very quick to respond to emails. I can’t say enough about how great this place is!