Waiting ten minutes and my change back she threw them on the counter !! No respect at all.
Service: 1
Leah Kauffman
Waited 5 minutes just to get the order taken which ok fine (a lot of people in drive thru) not friendly AT all. I asked for 5 GLAZED munchkins and she comes out with 2 chocolate and blueberry munchkins after I already payed. Miserable people working in there… sad how bad the customer service is
Atmosphere: 1
Food: 1
Service: 1
Renee Davis
My first time there my iced coffee was so good
Atmosphere: 5
Food: 5
Service: 5
H K
Been coming here a long time the service is the best I've gotten at any Dunkin and nish is awesome told her I'd give a review and shout her out for always having a positive attitude
Atmosphere: 5
Food: 5
Service: 5
Priyanka Wells
didnt have any more seasonal donuts, but he surprised me with an extra donut! 🥹 thanks! 🍩
Service: 5
Rahul Patel
Super bad service They don’t know how to make coffee, donuts, or bagels here even though they come frozen
Atmosphere: 1
Food: 1
Service: 1
Barbara “Barbara” J
Great place to stop by to get your coffee and wrap
Atmosphere: 5
Food: 5
Service: 5
Paata Gogishvili
I have not been to this location in many years. I ordered a bagel with sausage, egg, and cheese, and a medium-sized coffee with cream and sugar. I didn't feel the sugar in the coffee, and the egg and cheese are so horrible that my mouth tastes sour or something like that. Right now, while I am typing this note, I am drinking iced tea to refresh my mouth.
Food: 1
Sally Ren
Are you serious?? This is un toasted, baby amounts of cream cheese in my bagel….. this is the worst bagel with cream cheese I’ve had from any Dunkin’ I’ve ever been to, are you guys low on cream cheese or something?? Just don’t even sell me the bagel then 💀
Atmosphere: 1
Food: 1
Service: 1
Gabrielle Boorse
IF I COULD PUT 0 ⭐️ I WOULD!! WENT TO DRIVE THRU AROUND 830PM, EMPLOYEE COULDNT HEAR ME SO HE ASKED ME WHAT I SAID, I REPEATED MYSELF, AGAIN, BY 3RD TIME HE BEGAN YELLING & CURSING AT ME. ABSOLUTELY UNCALLED FOR & UNPROFESSIONAL
They kept messing up our order. Who ever was there today 08/01 at 4. EVERYONE Needs to be trained properly!! the guy that took the order, the one that made the drinks and the girl handing the order.
Atmosphere: 1
Food: 1
Service: 1
Kevin Fisher
Pull into drive-thru Staff: Hi, can I help you? Me: Hello, could I do a large mocha iced coffee with cream and sugar… Staff: ok… Me: A small cookie dough iced latte wi— Staff: Hold on **starts inputting the order in the system so I can see it in the screen*** ### screen reads: sm iced coffee - mocha### Staff: You said small iced coffee mocha. What else? Me: No, it’s a large mocha iced coff— Staff: 🤬BEFORE YOU SAID SMALL ICED COFFEE MOCHA!!! NOW YOU SAY LARGE!!!🤬 Me: No, I said a large mocha iced coffee and then I said a small cookie dough iced— Staff: 😡NO, YOU SAID… Me: Nevermind, have a good rest of your day. *pulls out of drive-thru line*
Staff is insanely rude for no reason. All she needed to do was reconfirm that what she took down was correct and it would’ve been no issue. Instead for some reason she takes it personally and starts getting upset with me. I didn’t do anything to you except give you my order.
1. Why are you asking me to start the order if you’re?; A. Not ready to take the order B. Not listening to the order
2. In what world is the appropriate response to possibly mishearing a customer, to begin yelling at them like it’s their fault.
First, please learn how to listen and then learn how to regulate your emotions. I’m the last person to ever tell you that the customer is always right, but you’re actively creating problems where there are none because you’re a hothead and possibly other reasons that I wont get into at this time. I’ve lived in the town my entire life and I’ve avoided this location for years, because I’ve never like the service here. First time back and they immediately confirm why I’ve stayed away. Avoid this location like the plague.
Service: 1
Kareem Serag
I walk in, empty lobby. I wait 3 months to be greeted.waited another 4 minutes for 3 donuts.That's all I ordered. Terrible service
Katie gurl
Love dunkin! Super fast service!
Atmosphere: 5
Food: 5
Service: 5
Glenn
Staff is overall cordial, but their iced drinks are all filled to the brim with ice. When you order a large drink, expect to finish it in 5 sips. See picture for reference of an brown sugar shaken espresso
Waiting ten minutes and my change back she threw them on the counter !!
No respect at all.
Service: 1
Waited 5 minutes just to get the order taken which ok fine (a lot of people in drive thru) not friendly AT all. I asked for 5 GLAZED munchkins and she comes out with 2 chocolate and blueberry munchkins after I already payed. Miserable people working in there… sad how bad the customer service is
Atmosphere: 1
Food: 1
Service: 1
My first time there my iced coffee was so good
Atmosphere: 5
Food: 5
Service: 5
Been coming here a long time the service is the best I've gotten at any Dunkin and nish is awesome told her I'd give a review and shout her out for always having a positive attitude
Atmosphere: 5
Food: 5
Service: 5
didnt have any more seasonal donuts, but he surprised me with an extra donut! 🥹 thanks! 🍩
Service: 5
Super bad service They don’t know how to make coffee, donuts, or bagels here even though they come frozen
Atmosphere: 1
Food: 1
Service: 1
Great place to stop by to get your coffee and wrap
Atmosphere: 5
Food: 5
Service: 5
I have not been to this location in many years. I ordered a bagel with sausage, egg, and cheese, and a medium-sized coffee with cream and sugar. I didn't feel the sugar in the coffee, and the egg and cheese are so horrible that my mouth tastes sour or something like that. Right now, while I am typing this note, I am drinking iced tea to refresh my mouth.
Food: 1
Are you serious?? This is un toasted, baby amounts of cream cheese in my bagel….. this is the worst bagel with cream cheese I’ve had from any Dunkin’ I’ve ever been to, are you guys low on cream cheese or something?? Just don’t even sell me the bagel then 💀
Atmosphere: 1
Food: 1
Service: 1
IF I COULD PUT 0 ⭐️ I WOULD!! WENT TO DRIVE THRU AROUND 830PM, EMPLOYEE COULDNT HEAR ME SO HE ASKED ME WHAT I SAID, I REPEATED MYSELF, AGAIN, BY 3RD TIME HE BEGAN YELLING & CURSING AT ME. ABSOLUTELY UNCALLED FOR & UNPROFESSIONAL
Restaurantji Recommends
Horrible Service.
They kept messing up our order. Who ever was there today 08/01 at 4. EVERYONE Needs to be trained properly!! the guy that took the order, the one that made the drinks and the girl handing the order.
Atmosphere: 1
Food: 1
Service: 1
Pull into drive-thru
Staff: Hi, can I help you?
Me: Hello, could I do a large mocha iced coffee with cream and sugar…
Staff: ok…
Me: A small cookie dough iced latte wi—
Staff: Hold on
**starts inputting the order in the system so I can see it in the screen***
### screen reads: sm iced coffee - mocha###
Staff: You said small iced coffee mocha. What else?
Me: No, it’s a large mocha iced coff—
Staff: 🤬BEFORE YOU SAID SMALL ICED COFFEE MOCHA!!! NOW YOU SAY LARGE!!!🤬
Me: No, I said a large mocha iced coffee and then I said a small cookie dough iced—
Staff: 😡NO, YOU SAID…
Me: Nevermind, have a good rest of your day. *pulls out of drive-thru line*
Staff is insanely rude for no reason. All she needed to do was reconfirm that what she took down was correct and it would’ve been no issue. Instead for some reason she takes it personally and starts getting upset with me. I didn’t do anything to you except give you my order.
1. Why are you asking me to start the order if you’re?;
A. Not ready to take the order
B. Not listening to the order
2. In what world is the appropriate response to possibly mishearing a customer, to begin yelling at them like it’s their fault.
First, please learn how to listen and then learn how to regulate your emotions. I’m the last person to ever tell you that the customer is always right, but you’re actively creating problems where there are none because you’re a hothead and possibly other reasons that I wont get into at this time. I’ve lived in the town my entire life and I’ve avoided this location for years, because I’ve never like the service here. First time back and they immediately confirm why I’ve stayed away. Avoid this location like the plague.
Service: 1
I walk in, empty lobby. I wait 3 months to be greeted.waited another 4 minutes for 3 donuts.That's all I ordered. Terrible service
Love dunkin! Super fast service!
Atmosphere: 5
Food: 5
Service: 5
Staff is overall cordial, but their iced drinks are all filled to the brim with ice. When you order a large drink, expect to finish it in 5 sips. See picture for reference of an brown sugar shaken espresso
Atmosphere: 4
Food: 3
Service: 4
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