not open when they say they are, number listed on google is just a constant dial tone. why even bother?
Johan Yustrez
it's fantastic 🙂
B
waited 20 minutes for the wrong smoothie. would have asked for a refund but someone else was already getting refunded for their wrong order and it was taking forever. tried the smoothie anyway and it was gross.
Ka Zen
Spot is so good I hope it never closes. Definitely gonna come back with a few friends. The avocado smoothie with the coconut chunks was mind blowin
Atmosphere: 5
Food: 5
Service: 5
J X
Spot is so good I hope it never closes. Definitely gonna come back with a few friends. The avocado smoothie with the coconut chunks was mind blowin
Jaswinderpal Singh
Good mango boba smoothie
Atmosphere: 5
Food: 5
Service: 5
Ashley Mitchell
TLDR: I received terrible customer service from the manager at this location and he attempted to debate with me about Taro and his interpretation of good customer service practices instead of just replacing my drink or telling me that he can’t replace it. My drink was literally Taro chunks and milk. It was tasteless and not worth $7.75!
I’ve been to this location a few times and everything was great. However, today’s visit was drastically different. I wanted to try one of their coffee drinks but they shut their coffee machine down because they were closing in an hour. That was disappointing, but they were apologetic and I just decided to try something else. I ordered the Taro Milk Tea, and the person who took my order did inform me that there were “chunks of Taro” in the drink, which is different, but I was expecting some flavor to the actual milk portion of the tea as well.
What I received was literally just whole milk with Taro chunks. I tried to mix it up but it still tasted very bland. I just couldn’t drink it. I calmly explained to the cashier that the drink wasn’t what I thought it would be and I asked if they could possibly make me something else. The cashier said okay but she needed to check with her boss first, which is understandable.
The boss came out and immediately became defensive after I explained that I’ve never had Taro Milk Tea that tasted bland like that. I was calm while I said this and I apologized for having to say that it was bland. I was just trying to be honest, not make them feel bad about the drink. I explained that the Taro Milk Tea I get from other places tastes much different, but he got really defensive once I mentioned Kung Fu Tea, and immediately said “well, we’re not Kung Fu Tea” and tried to explain what Taro was to me, but I already knew what Taro was.
I found his demeanor to be extremely condescending and I let him know that his customer service was terrible. He continued to make condescending statements to me, including that he’s “been doing customer service longer than me” and that he’s not required to make me anything else. I understand that he’s not required to make me anything else, but why escalate the situation even further by saying that to a customer?
I believe that the manager was more interested in proving that I didn’t know what Taro was instead of actually resolving my issue. I just simply wanted something else. The drink was not good and paying $7.75 for milk and Taro chunks is unreasonable. I figured that if I just asked for something else, it would be better received than me asking for a refund. I wasn’t trying to get a free drink. I just wanted something palatable.
He eventually asked me if I wanted them to make me something different, but I was very offended and upset by this time. I explained to him that he should have asked me that from the beginning, instead of trying to “explain” all these things to me about Taro and how Mr. Wish is different than other places. I ended up just leaving and not taking the replacement drink. It wasn’t worth it and I just wanted to get away from the negative energy.
I’m not advising that no one ever visits this location. Just ask DETAILED questions about anything you order, because they aren’t very amenable to resolving customer issues.
They have the best smoothies. Any flavor you can think of
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry Fruit Sherbert, Mango Smoothies
Anthony Tancreto
Excellent Drinks!
Atmosphere: 5
Service: 5
Nina Shalla
Amazing drink menu (I would 100% recommend the strawberry green tea with boba and aloe and the custard waffles) great staff that are quick and efficient, the store also has a lot of games to play while you wait such as Jenga, connect 4, puzzles, etc.
Atmosphere: 5
Food: 5
Service: 5
chris brown
This place is HIGHLY underrated! The boba is delicious, the atmosphere is upscale and clean, and the service is always friendly! Get yourself some of their small custard waffles with your drink and enjoy!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pink Lover, Ice Latte M
Scott Danger
Always enjoy having a mr wish!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Black Tiger Milk, Passionfruit Fiber Jelly Tea
Good tea
It’s was ok the boba wasn’t rlly good
Friendly and fun atmosphere
not open when they say they are, number listed on google is just a constant dial tone. why even bother?
it's fantastic 🙂
waited 20 minutes for the wrong smoothie. would have asked for a refund but someone else was already getting refunded for their wrong order and it was taking forever. tried the smoothie anyway and it was gross.
Spot is so good I hope it never closes. Definitely gonna come back with a few friends. The avocado smoothie with the coconut chunks was mind blowin
Atmosphere: 5
Food: 5
Service: 5
Spot is so good I hope it never closes. Definitely gonna come back with a few friends. The avocado smoothie with the coconut chunks was mind blowin
Good mango boba smoothie
Atmosphere: 5
Food: 5
Service: 5
TLDR: I received terrible customer service from the manager at this location and he attempted to debate with me about Taro and his interpretation of good customer service practices instead of just replacing my drink or telling me that he can’t replace it. My drink was literally Taro chunks and milk. It was tasteless and not worth $7.75!
I’ve been to this location a few times and everything was great. However, today’s visit was drastically different. I wanted to try one of their coffee drinks but they shut their coffee machine down because they were closing in an hour. That was disappointing, but they were apologetic and I just decided to try something else. I ordered the Taro Milk Tea, and the person who took my order did inform me that there were “chunks of Taro” in the drink, which is different, but I was expecting some flavor to the actual milk portion of the tea as well.
What I received was literally just whole milk with Taro chunks. I tried to mix it up but it still tasted very bland. I just couldn’t drink it. I calmly explained to the cashier that the drink wasn’t what I thought it would be and I asked if they could possibly make me something else. The cashier said okay but she needed to check with her boss first, which is understandable.
The boss came out and immediately became defensive after I explained that I’ve never had Taro Milk Tea that tasted bland like that. I was calm while I said this and I apologized for having to say that it was bland. I was just trying to be honest, not make them feel bad about the drink. I explained that the Taro Milk Tea I get from other places tastes much different, but he got really defensive once I mentioned Kung Fu Tea, and immediately said “well, we’re not Kung Fu Tea” and tried to explain what Taro was to me, but I already knew what Taro was.
I found his demeanor to be extremely condescending and I let him know that his customer service was terrible. He continued to make condescending statements to me, including that he’s “been doing customer service longer than me” and that he’s not required to make me anything else. I understand that he’s not required to make me anything else, but why escalate the situation even further by saying that to a customer?
I believe that the manager was more interested in proving that I didn’t know what Taro was instead of actually resolving my issue. I just simply wanted something else. The drink was not good and paying $7.75 for milk and Taro chunks is unreasonable. I figured that if I just asked for something else, it would be better received than me asking for a refund. I wasn’t trying to get a free drink. I just wanted something palatable.
He eventually asked me if I wanted them to make me something different, but I was very offended and upset by this time. I explained to him that he should have asked me that from the beginning, instead of trying to “explain” all these things to me about Taro and how Mr. Wish is different than other places. I ended up just leaving and not taking the replacement drink. It wasn’t worth it and I just wanted to get away from the negative energy.
I’m not advising that no one ever visits this location. Just ask DETAILED questions about anything you order, because they aren’t very amenable to resolving customer issues.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
They have the best smoothies. Any flavor you can think of
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Strawberry Fruit Sherbert, Mango Smoothies
Excellent Drinks!
Atmosphere: 5
Service: 5
Amazing drink menu (I would 100% recommend the strawberry green tea with boba and aloe and the custard waffles) great staff that are quick and efficient, the store also has a lot of games to play while you wait such as Jenga, connect 4, puzzles, etc.
Atmosphere: 5
Food: 5
Service: 5
This place is HIGHLY underrated! The boba is delicious, the atmosphere is upscale and clean, and the service is always friendly! Get yourself some of their small custard waffles with your drink and enjoy!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pink Lover, Ice Latte M
Always enjoy having a mr wish!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Black Tiger Milk, Passionfruit Fiber Jelly Tea
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