Real Fruit Bubble Tea

I have been a regular customer at Real Fruit Bubble Tea for a long time, but after today’s experience I am extremely disappointed. I paid nearly $10 for a drink, only to receive a cup that was literally half full. When I pointed this out, instead of apologizing or correcting the mistake, the manager spoke to me in an incredibly rude and dismissive way.

This is completely unacceptable. Customers should not be treated with such disrespect, especially loyal ones who support this place regularly. Mistakes happen, but what matters is how they are handled — and in this case, the lack of professionalism and courtesy from the manager was shocking.

Spending almost $10 on a half-filled drink feels like being taken advantage of, and the rude attitude only made it worse. I left the store feeling frustrated, disrespected, and regretful that I even spent my money here.

If Real Fruit Bubble Tea values its customers, management should take a serious look at how their staff are treating people and how they are serving their products. I can honestly say this was one of the worst customer service experiences I’ve ever had, and it has made me reconsider whether I will return again.

Now this was a great smoothie. I got the strawberry banana smoothie. Worth the $8. Located in Cherry Hill Mall near Levi's

I got my toddler apple kind and he didn’t take the stickers off the apples and he didn’t wash them when I said something about the stickers he seemed like he got mad! I will never go there again!!!

Very refreshing! Good taste of real fruit and a very clean environment! Highly recommend! I had the coconut and whey protein and it was yummy!

The stuff or actually the girl is sooo rude and not helpful , this is the first time I go there so I asked for help because for using the screen the employee refused to help me she didn’t even smile at my face , I understand that she is not owner but at least do your job
I left and will not go this place again.

Mustafu was very polite and made sure each drink was made correctly, double checking with each guest. The large is a giant drink and place had a hip, clean interior. Really nice to walk around the outlets and get a bubble tea.

Great experience here even during busy hours. The staff is incredibly hard-working and friendly. I got Mango Diamond, definitely recommend trying it!!!

Best mango fruit tea I've tasted.Mustafa was very polite, and made my mango tea with perfection I will be back again

Busy since the holiday season.
Definitely refreshing and fresh fruits as the ingredients. Get’s crowded due to the demographics but the staff are hard working.
I do think there should be staff walking around to traffic control, so less people are confused on the process.
The customer flow are not well introduced to the kiosks and gets the wrong impression that the staff are not helping when it’s self order kiosk.

$9 for a bad medium boba is crazy

When I was at the mall with my cousins we ordered 4 drinks.When I got back to my house , I felt sick and I kept throwing up.My cousins also threw up.We realized we got food poisoning . I guess because they don’t put fruits in the fridge instead they just put them on the table. Anyway be aware. Don’t order from this place.

Food: 1

Most of the employees are always rude for no reason..

Service: 1

Stood at the register while one employee made someone's drink and the other two stood there talking (blond haired gal did nothing but talk). 7/29/24 at 4:05pm.

Atmosphere: 1

Food: 1

Service: 1

This is my favorite bubble tea goto in the tri-state area. Yes it’s a little pricey but what isn’t nowadays? Get the app and it’ll save you some money in the long run. Ask for the house special!

Atmosphere: 5

Food: 5

Service: 5

Stood at the counter for 10 mins, 2 workers wouldn’t even make eye contact. I had never been there before and had a question about the drinks. I finally got her attention and asked a question. She gave me a super short answer, and they turned around before i could open my mouth to ask a follow up question.

I left after that.

Service: 1