The decline of this chipotle is pretty disheartening. The quality of the food has gone down. The care and sanitation of the environment has gone down. The chips were too salty to eat. The rice was too mushy to even finish. It pains me to spend my money at these takeout restaurants, and the quality is not considered. It was my own fault not to walk out sooner.
Atmosphere: 2
Food: 1
Service: 2
Susan Jay
dirty place especially the night crew the food serving area was a mess and every worker is rude
Thomas Blamey
Unfortunately this Chipotle is the only one nearby and I have tried it 3 or 4 times so far and never had a good experience. I love Chipotle and am always surprised when someone tells me they don't, but I guess its understandable if their one and only attempt to try it was visiting a location such as this.
Atmosphere: 1
Food: 1
Service: 1
Anna Rudnik
The rudest staff… god forbid you ask a question they look at you like you have 3 heads. This was not just one individual, the entire team up front.
Atmosphere: 1
Service: 1
Janine Gaffney
Your employees here have nasty attitudes. Maybe it’s a corporate issue. Overworked?? Short breaks?? I’m not sure exactly what this store has going on, but there is no reason for an employee to roll their eyes and buck their heads at me because of them accidentally charging me for someone else order on top of mine. I was very polite and understanding about their mistake being made. The response I got in return was so unnecessary and rude. I don’t want my food made by people who act like that. Won’t be coming back
Joshua Mauer
I came into this establishment while it was quiet. The chips were too salty and not as crunchy as they should be. The ice on the Soda Machine didnt appear to be working and the only choice we could get is coca-cola as the rest of the choices were watered down as was the lemonade and other specialty drinks. The bowl that I got was Luke warm at best. The staff attentive, but lacked motivation in giving phenomenal customer service/quality control. I will not be returning to this establishment until it is cleaned up and the food quality standards are better.
Atmosphere: 1
Food: 1
Service: 1
Heather Shendell
The state of this establishment is deplorable. The health board must intervene and consider closure. I will never patronize this business again. The food was sloppily presented, the quality was unappealing, and the staff were inattentive. The soda machine was without ice, and asking for help was inconvenient. I will not return to this establishment. Also, will be calling the Union County health board, as I got very sick from this food. BEWARE this place has health issues.
Atmosphere: 1
Food: 1
Service: 1
Daniel Rivera
We were promised a mobile order at 11am and the order was still not ready when we arrived. We were standing waiting and NOBODY even looked at us. I had to ask a lady if the order was ready and I was told in a dismissive manner that it wasn't. I had to ask a second lady and only NOW she put the order together. Please see the secruity footage for this location for more context around 11:10am on Dec 7, 2025.
tenzin shakya
Honestly I was really disappointed with this location. I went on a random Wednesday night and it was absolutely dead but the place looked like it had been ransacked. The garbage was completely full and there was food everywhere on the floor and tables. Absolutely disgusting. Staff was busy talking among themselves gathering around the register and playing loud music. Very unprofessional - I’ve seen fast food locations do better than this.
Atmosphere: 1
Food: 2
Service: 1
Joseph
This place cannot manage mobile/online orders at all.
Everytime I do a mobile order I've waited at least 15 minutes and now they couldn't find my order in their system at all.
I've given it multiple chances but will not be back. Go to the local place just down the street
Probably the worst chipotle I’ve ever gone to. The place was extremely dirty and they barely had any food available. I’m so happy I didn’t waste my money eating at this filthy place. Very poor management for such a great location. I’m very surprised that the health inspectors haven’t walked into this place to see what they are serving there customers.
Atmosphere: 1
Food: 1
Service: 1
Jerry Tsui
Tables were dirty while employees were standing around
Elena R
They need to really have a person hired just to clean the place. Everytime we come it’s dirty. People leave stuff all over the tables, on the floors. Food everywhere.
Atmosphere: 1
Food: 5
Service: 4
Nick P
What on earth happened to this place. Tbh, these people were arguing in the back. All foreigners. No forks at the kiosk, no bottle waters, no lemonade. Attitudes galore. Tables were dirty. What happened!!!!
Atmosphere: 2
Food: 3
Service: 1
Michael Curran
Worst Chipotle I have ever been to. It was a mess, workers all seemed miserable and there was like 0 food. My steak burrito was a joke, barely any ingredients. Rip off
The decline of this chipotle is pretty disheartening. The quality of the food has gone down. The care and sanitation of the environment has gone down. The chips were too salty to eat. The rice was too mushy to even finish. It pains me to spend my money at these takeout restaurants, and the quality is not considered. It was my own fault not to walk out sooner.
Atmosphere: 2
Food: 1
Service: 2
dirty place especially the night crew the food serving area was a mess and every worker is rude
Unfortunately this Chipotle is the only one nearby and I have tried it 3 or 4 times so far and never had a good experience. I love Chipotle and am always surprised when someone tells me they don't, but I guess its understandable if their one and only attempt to try it was visiting a location such as this.
Atmosphere: 1
Food: 1
Service: 1
The rudest staff… god forbid you ask a question they look at you like you have 3 heads. This was not just one individual, the entire team up front.
Atmosphere: 1
Service: 1
Your employees here have nasty attitudes. Maybe it’s a corporate issue. Overworked?? Short breaks?? I’m not sure exactly what this store has going on, but there is no reason for an employee to roll their eyes and buck their heads at me because of them accidentally charging me for someone else order on top of mine. I was very polite and understanding about their mistake being made. The response I got in return was so unnecessary and rude. I don’t want my food made by people who act like that. Won’t be coming back
I came into this establishment while it was quiet. The chips were too salty and not as crunchy as they should be. The ice on the Soda Machine didnt appear to be working and the only choice we could get is coca-cola as the rest of the choices were watered down as was the lemonade and other specialty drinks. The bowl that I got was Luke warm at best. The staff attentive, but lacked motivation in giving phenomenal customer service/quality control. I will not be returning to this establishment until it is cleaned up and the food quality standards are better.
Atmosphere: 1
Food: 1
Service: 1
The state of this establishment is deplorable. The health board must intervene and consider closure. I will never patronize this business again. The food was sloppily presented, the quality was unappealing, and the staff were inattentive. The soda machine was without ice, and asking for help was inconvenient. I will not return to this establishment. Also, will be calling the Union County health board, as I got very sick from this food. BEWARE this place has health issues.
Atmosphere: 1
Food: 1
Service: 1
We were promised a mobile order at 11am and the order was still not ready when we arrived. We were standing waiting and NOBODY even looked at us. I had to ask a lady if the order was ready and I was told in a dismissive manner that it wasn't. I had to ask a second lady and only NOW she put the order together. Please see the secruity footage for this location for more context around 11:10am on Dec 7, 2025.
Honestly I was really disappointed with this location. I went on a random Wednesday night and it was absolutely dead but the place looked like it had been ransacked. The garbage was completely full and there was food everywhere on the floor and tables. Absolutely disgusting. Staff was busy talking among themselves gathering around the register and playing loud music. Very unprofessional - I’ve seen fast food locations do better than this.
Atmosphere: 1
Food: 2
Service: 1
This place cannot manage mobile/online orders at all.
Everytime I do a mobile order I've waited at least 15 minutes and now they couldn't find my order in their system at all.
I've given it multiple chances but will not be back. Go to the local place just down the street
Restaurantji Recommends
Probably the worst chipotle I’ve ever gone to. The place was extremely dirty and they barely had any food available. I’m so happy I didn’t waste my money eating at this filthy place. Very poor management for such a great location. I’m very surprised that the health inspectors haven’t walked into this place to see what they are serving there customers.
Atmosphere: 1
Food: 1
Service: 1
Tables were dirty while employees were standing around
They need to really have a person hired just to clean the place. Everytime we come it’s dirty. People leave stuff all over the tables, on the floors. Food everywhere.
Atmosphere: 1
Food: 5
Service: 4
What on earth happened to this place. Tbh, these people were arguing in the back. All foreigners. No forks at the kiosk, no bottle waters, no lemonade. Attitudes galore. Tables were dirty. What happened!!!!
Atmosphere: 2
Food: 3
Service: 1
Worst Chipotle I have ever been to. It was a mess, workers all seemed miserable and there was like 0 food. My steak burrito was a joke, barely any ingredients. Rip off
Atmosphere: 1
Food: 1
Service: 1
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