If you have 10-15 minutes to wait in a drive through every time, this is the dunkin for you!
Atmosphere: 1
Food: 1
Service: 1
Renato Aren
Used to be good but as of recent customer service is terrible. Most of the time what I order through the app isn't available so I have to change the order there and wait for it to be made. Defeating the purpose of the app. One person starts to help me, leaves, another comes up and helps finsih the order but no one asks if that's all. I went to buy additional donughts, went to the back of the line. When it was my turn the lady almost fumbled through the machine, put the order in, left to make someone else's order in the drive thru.... Never put my order to be paid for. A complete lack of customer service to the individual. It's more, order, make, next and no room in between for anything else. Wouldn't suggest this location anymore
Atmosphere: 3
Food: 4
Service: 1
Angel Ruiz
5:30 pm and they sold out lol. Make more then what a
Atmosphere: 1
Food: 1
Service: 1
Jaden Lee
The food there is great
Parking: Plenty of parking there
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Shamia Pagan
Food is always hot and the coffee is always consistent and the employees are always welcoming and considerate.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, English Muffin, Donuts
Dalena
Woman at the drive thru is completely unhinged. She yelled at me for asking to change my order. I left. Maybe customer service isn't the best fit for her.
Service: 1
George Greenwood
This is my local DD, they should just call it Dunkin, cause they only have doughnuts in the morning. When they run out, they don't make any more. Agree with other reviews, service with smile, not here.
Atmosphere: 1
Food: 1
Service: 1
Rachel Miller
So rude at 8 am. who wants to start their day off with terrible customer service. even though this is right next to my daughters school i avoid going here because they suck that bad.
Atmosphere: 1
Food: 2
Service: 1
Denise Christinzio
This is my neighborhood DD.I know the staff and they know me.They see me coming and start making my usual coffee.Interior is clean and modern, bathrooms are clean too.
Whenever I go there my order is wrong. In fact I just went there and my coffee is not filled all the way it’s practically just whipped cream and the lady at the window was shoving my coffee in my face saying take this as I was looking over my order. They are rude, unpleasant, and they always get something wrong.
Atmosphere: 1
Food: 1
Service: 1
Dawn Briggs
My 17 year old wanted to do something nice for us on Mother’s Day. He orders a dozen doughnuts on the app and when he gets there, he is given 1 of the 12 ordered because they ran out. Ok it was 11am, but they did nothing to given him his money back. They gave him a phone number that just rings and you can’t vm .leave a message on. I feel he was taken advantage of because he is a kid. He was given no consideration at all or help. Trying to get any help from corporate is a disaster as well. The app is user unfriendly for assistance. Done with this place
Jeffrey Hoffman
I had a coupon to get two donuts for a 1.79. She told me that it was not her coupon and she wouldn't take it. It said Dunkin donuts coupon for Gloucester township. So I will not go back to that store again.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Doughnut
Annie Doural
Entered the line and there was 2 cars in front of me. I had placed a pick up order through the app. 10 min sitting in the line, to get up to the speaker.. another 10 min goes by not even a “hello I’ll be right with you” finally I say “hello” and the girl goes “oh sorry” - I tell her my order.. I pull up.. another 3 min waiting for my drinks. Literally the slowest thing I’ve experienced in my life
If you have 10-15 minutes to wait in a drive through every time, this is the dunkin for you!
Atmosphere: 1
Food: 1
Service: 1
Used to be good but as of recent customer service is terrible. Most of the time what I order through the app isn't available so I have to change the order there and wait for it to be made. Defeating the purpose of the app. One person starts to help me, leaves, another comes up and helps finsih the order but no one asks if that's all. I went to buy additional donughts, went to the back of the line. When it was my turn the lady almost fumbled through the machine, put the order in, left to make someone else's order in the drive thru.... Never put my order to be paid for. A complete lack of customer service to the individual. It's more, order, make, next and no room in between for anything else. Wouldn't suggest this location anymore
Atmosphere: 3
Food: 4
Service: 1
5:30 pm and they sold out lol. Make more then what a
Atmosphere: 1
Food: 1
Service: 1
The food there is great
Parking: Plenty of parking there
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
Food is always hot and the coffee is always consistent and the employees are always welcoming and considerate.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Hash Browns, English Muffin, Donuts
Woman at the drive thru is completely unhinged. She yelled at me for asking to change my order. I left. Maybe customer service isn't the best fit for her.
Service: 1
This is my local DD, they should just call it Dunkin, cause they only have doughnuts in the morning. When they run out, they don't make any more. Agree with other reviews, service with smile, not here.
Atmosphere: 1
Food: 1
Service: 1
So rude at 8 am. who wants to start their day off with terrible customer service. even though this is right next to my daughters school i avoid going here because they suck that bad.
Atmosphere: 1
Food: 2
Service: 1
This is my neighborhood DD.I know the staff and they know me.They see me coming and start making my usual coffee.Interior is clean and modern, bathrooms are clean too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Coffee Roll, Grilled Cheese, Doughnut, Assorted Half Dozen or Dozen Donuts
Vegetarian options: Not much as far as Vegan, however the avocado toast is delicious ?
Atmosphere: 4
Food: 4
Service: 4
Restaurantji Recommends
Terrible
Whenever I go there my order is wrong. In fact I just went there and my coffee is not filled all the way it’s practically just whipped cream and the lady at the window was shoving my coffee in my face saying take this as I was looking over my order. They are rude, unpleasant, and they always get something wrong.
Atmosphere: 1
Food: 1
Service: 1
My 17 year old wanted to do something nice for us on Mother’s Day. He orders a dozen doughnuts on the app and when he gets there, he is given 1 of the 12 ordered because they ran out. Ok it was 11am, but they did nothing to given him his money back. They gave him a phone number that just rings and you can’t vm .leave a message on. I feel he was taken advantage of because he is a kid. He was given no consideration at all or help. Trying to get any help from corporate is a disaster as well. The app is user unfriendly for assistance. Done with this place
I had a coupon to get two donuts for a 1.79. She told me that it was not her coupon and she wouldn't take it. It said Dunkin donuts coupon for Gloucester township. So I will not go back to that store again.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Doughnut
Entered the line and there was 2 cars in front of me. I had placed a pick up order through the app. 10 min sitting in the line, to get up to the speaker.. another 10 min goes by not even a “hello I’ll be right with you” finally I say “hello” and the girl goes “oh sorry” - I tell her my order.. I pull up.. another 3 min waiting for my drinks. Literally the slowest thing I’ve experienced in my life
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