Dunkin'

93 Valley Rd, Clifton
(973) 278-1574

Recent Reviews

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Gevher Sevde Sahin

Workers are so rude and lazy. They don’t know what to do. Need a good training. Worst Dunkin ever.
I got a latte and the cup is half empty. I ordered bagel with cream cheese but I got one without it. Are they hiring little kids for this location or what?

Atmosphere: 1

Food: 1

Service: 1

Walter Mero

Went in to get a few drinks and donuts the lady charges startes getting my order ready notices the hot chocolate machine is not working proceeded to then charge me with out letting me know it would be a wait for the hot chocolate 20 mins later I received my drink 3/4 of the way filled. I asked for a cup of ice and was told it would be 1 doller after waiting 20 minutes for a drink I found it to be a slap in the face. So I just left I returned because I did not get a receipt when I asked for it it seemed to bother the two employees who had to go thru the garbage for it. When it was found I informed them that they had charged me incorrectly and they implied that I was trying to steal when I asked for the difference back as if a .80 cents would make me richer. Overall terrible experience

Atmosphere: 1

Food: 3

Service: 1

Elvis C

Everything is stale. Bagels and munchkins tasted like they were days old. Completely unedible. Maybe this explains why their parking lot is empty. Avoid at all costs.

Atmosphere: 1

Food: 1

Service: 1

Tosh

The person here today needs to learn serious organization skills. She’s here by herself and does not know how to properly attend more than one customer. She left me waiting for to finish making my Pumpkin spice latte while she went to take orders and make their orders first when I was there first. I literally waited for her to add a splash of milk and whip cream. Saturday 10/19/24 4:45pm. The Pumpkin Spice Chai latte she made sucked. Too thick

Atmosphere: 2

Food: 1

Service: 1

Will

I got a code and a snacking bacon. The code took a little longer than estimated (or maybe I’m just an impatient person) but overall the coffee was good how I like it and the snacking bacon was on point and super tasty. Order from here again I would.

Atmosphere: 4

Food: 5

Service: 4

EVELYN AMOH

Attention all Dunkin' lovers!

I’ve been an avid Dunkin' coffee drinker for the past four years, so I know how their drinks are supposed to taste. Earlier this week, I came in and ordered my usual drink with just one pump of pumpkin syrup, and the man at the register got it right—the drink wasn’t too sweet. So, I know I’m not imagining things.

Yesterday, I came in again, and the same young woman made my drink incorrectly, but I didn’t say anything. Today, I returned and ordered the same drink with one pump of pumpkin because I can't have the extra sugar due to medical reasons. However, they added two pumps, making the drink far too sweet for my liking—this is why I always order just one pump.

I’ve been ordering this way for years, so I know exactly how it should taste. When I noticed the mistake, I politely asked them to remake it. The lady handed me back a drink in an un labelled cup, which seemed odd. After taking a sip, I realized it tasted the same as the first one. They had poured the original drink into a new cup and handed it back to me, instead of making a fresh one.

As someone who works in the medical field, I find this extremely dangerous. For someone with diabetes, this kind of error could lead to a serious medical issue, such as a sugar coma. When a customer requests a drink to be made a certain way, it's not about being difficult—it’s about their health and preferences.

When ordering a regular coffee without modifications, they usually get it right. However, if you have specific needs or dietary restrictions, it’s best to be cautious. That said, the staff is very friendly. I really wanted to enjoy this location due to their affordable prices, but I felt it was important to share my experience.

Atmosphere: 5

Food: 3

Service: 2

William Canova (Will)

I got a code and a snacking bacon. The code took a little longer than estimated (or maybe I’m just an impatient person) but overall the coffee was good how I like it and the snacking bacon was on point and super tasty. Order from here again I would.

Atmosphere: 4

Food: 5

Service: 4

By ESKİN

If its possible I will give zero. I ordered cappuccino with half&half but employee rejected to make my order. Reason (he or she ) said don’t want to do my order.

Atmosphere: 1

Food: 1

Service: 1

Bulent Ozen

Customer service is disgrace ,employee is freaking nasty .

Michael Levy

Quick stop before getting on the highway

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Hash Browns, Apple Fritter, Munchkins Donut Hole Treats, Dunkin' Lemonade Refreshers

iLoveThoseVids

I like the staff here on Saturday.

Atmosphere: 5

Food: 5

Service: 5

jen denn

I’m not big on giving reviews but y’all need to be serious there’s people who got stuff to do in the morning and bank on the fact that the open time is suppose to 5:00 why am I getting here and I have to wait 20/25 mins outside that’s inconvenient it wouldn’t be so bad to wait if the customer service was worth waiting for people have things to do and places to be and it’s not fair that everyone should be responsible and respectful of time if you open at 5 am 5:30 I should have to be standing outside looking at you stacking all the products you’re suppose to get here on time and have everything situated and ready to go

Pearl

This is my favorite Dunkin to go to they make everything really good EXCEPT they recently started charging me $1.09 for a freakin pup cup which is a tiny cup of whipped cream, Are you kidding me !?? Starbucks gives it free and so do all other Dunkin’s such a complete scam. It’s so messed up! And for some suspicious reason whenever I order my iced coffee it has a weird taste of mucky water. Which is really bad, coffee should not be tasting like that. I’ve complained for a couple years about it and nothing has changed… None of the other Dunkin’s iced coffees taste like this I even asked 3 of my friends and they all agreed something doesn’t taste right in it. So I avoid going to this dunkin when I want an iced coffee but for everything else on the menu, this is my favorite dunkin, it’s usually the cleanest, the workers they hire here are the nicest in the area and the set up is so nice

Atmosphere: 5

Food: 3

Service: 5

r

This is my favorite Dunkin to go to they make everything really good EXCEPT they recently started charging me $1.09 for a freakin pup cup which is a tiny cup of whipped cream, Are you kidding me !?? Starbucks gives it free and so do all other Dunkin’s such a complete scam. It’s so messed up! And for some suspicious reason whenever I order my iced coffee it has a weird taste of mucky water. Which is really bad, coffee should not be tasting like that. I’ve complained for a couple years about it and nothing has changed… None of the other Dunkin’s iced coffees taste like this I even asked 3 of my friends and they all agreed something doesn’t taste right in it. So I avoid going to this dunkin when I want an iced coffee but for everything else on the menu, this is my favorite dunkin, it’s usually the cleanest, the workers they hire here are the nicest in the area and the set up is so nice

Atmosphere: 5

Food: 3

Service: 5

Camille

Making your bathroom unacceptable to paying customers is truly unacceptable.

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