The pre-prepared, shelf-settled cold hamburgers served were definitely not fresh.
Atmosphere: 5
Food: 1
Service: 5
Jack Cannon
Employees stand around talking all day instead of filling orders timely.
Atmosphere: 1
Food: 3
Service: 1
Mike K
Absolutely a waste of time. Mobile orders are not allowed at this location. What a disgrace!
Atmosphere: 1
Food: 1
Service: 1
Vesna Kanacki
The fries came only halfway didn’t even get a full order of fries. My grilled cheese got burned then they took the grilled cheese back made me another one gave me the cold fries again definitely not something to return to staff Very rigid
Atmosphere: 3
Food: 3
Service: 3
Gisell Mendez-Bravo
They made my burger all sloppy, didn't make it how I ordered it. On top of that they got an attitude
Atmosphere: 1
Food: 1
Service: 1
xaiveir knightbreeze
Im gonna shout out Jesse A great service great conversation everyone there was awesome friendly and super nice food was great too the manager on duty was a super friendly guy. They are a great team
Atmosphere: 5
Food: 5
Service: 5
Diana G Cardenas
Amazing !!
Atmosphere: 5
Food: 5
Service: 5
Edward Lupusor
Cold burger, bad shake
Atmosphere: 1
Food: 1
Service: 1
Jon Talbert
5 stars because the food was good. The employees taking our order had better things to be doing than working, they made it obvious by how much they cared to be there. The other employee bringing food up to the counter was just as enthused to be working, made obvious by whispering the name on the order when setting out on the counter. Customer service was lacking, but the food made up for it.
1 star for atmosphere, because it’s a service plaza.
Atmosphere: 1
Food: 5
Service: 3
Richard Dow
If you are a Shake Shack fan the food here will not let you down. But it is a rest stop, sometimes a mad house and other times not so much. This rest stop hàs recently been renovated and it is very clean and looks great, especially if you visited before it was renovated. Safe travels.
We stopped here during a road trip and had a really great experience overall. The staff was friendly and quick. The Avocado Bacon Burger (double) was absolutely top-notch — juicy, flavorful, and cooked perfectly. The cheeseburger was solid too.
The only miss for us was the Avocado Bacon Chicken sandwich — it was just okay, nothing special. If you’re craving chicken, there’s a Chick-fil-A right next door that’s the better option.
That said, the Shake Shack at Molly Pitcher Travel Center is a great place for a quick, satisfying burger break on the NJ Turnpike. Clean location, fast service, and quality food (just maybe not the chicken).
Atmosphere: 5
Food: 4
Service: 4
Dmytro Dolzhenko
Great burger, self checkout screen with ability to customize to your liking, recommend avocado, bacon, cherry tomatoes. Delicious, prepared fairly quick for the busy location. Thanks for a quick tasty bite.
Atmosphere: 5
Food: 5
Service: 5
Masha Ch
Food was fresh, hot, fast. Cheese solidifies fast, so pour it on the fries asap.
The pre-prepared, shelf-settled cold hamburgers served were definitely not fresh.
Atmosphere: 5
Food: 1
Service: 5
Employees stand around talking all day instead of filling orders timely.
Atmosphere: 1
Food: 3
Service: 1
Absolutely a waste of time. Mobile orders are not allowed at this location. What a disgrace!
Atmosphere: 1
Food: 1
Service: 1
The fries came only halfway didn’t even get a full order of fries. My grilled cheese got burned then they took the grilled cheese back made me another one gave me the cold fries again definitely not something to return to staff Very rigid
Atmosphere: 3
Food: 3
Service: 3
They made my burger all sloppy, didn't make it how I ordered it. On top of that they got an attitude
Atmosphere: 1
Food: 1
Service: 1
Im gonna shout out Jesse A great service great conversation everyone there was awesome friendly and super nice food was great too the manager on duty was a super friendly guy. They are a great team
Atmosphere: 5
Food: 5
Service: 5
Amazing !!
Atmosphere: 5
Food: 5
Service: 5
Cold burger, bad shake
Atmosphere: 1
Food: 1
Service: 1
5 stars because the food was good. The employees taking our order had better things to be doing than working, they made it obvious by how much they cared to be there. The other employee bringing food up to the counter was just as enthused to be working, made obvious by whispering the name on the order when setting out on the counter. Customer service was lacking, but the food made up for it.
1 star for atmosphere, because it’s a service plaza.
Atmosphere: 1
Food: 5
Service: 3
If you are a Shake Shack fan the food here will not let you down.
But it is a rest stop, sometimes a mad house and other times not so much.
This rest stop hàs recently been renovated and it is very clean and looks great, especially if you visited before it was renovated.
Safe travels.
Atmosphere: 2
Food: 4
Service: 3
Restaurantji Recommends
We stopped here during a road trip and had a really great experience overall. The staff was friendly and quick. The Avocado Bacon Burger (double) was absolutely top-notch — juicy, flavorful, and cooked perfectly. The cheeseburger was solid too.
The only miss for us was the Avocado Bacon Chicken sandwich — it was just okay, nothing special. If you’re craving chicken, there’s a Chick-fil-A right next door that’s the better option.
That said, the Shake Shack at Molly Pitcher Travel Center is a great place for a quick, satisfying burger break on the NJ Turnpike. Clean location, fast service, and quality food (just maybe not the chicken).
Atmosphere: 5
Food: 4
Service: 4
Great burger, self checkout screen with ability to customize to your liking, recommend avocado, bacon, cherry tomatoes. Delicious, prepared fairly quick for the busy location. Thanks for a quick tasty bite.
Atmosphere: 5
Food: 5
Service: 5
Food was fresh, hot, fast. Cheese solidifies fast, so pour it on the fries asap.
Atmosphere: 5
Food: 5
Service: 5
Shrinklation hit shake shack!
Atmosphere: 2
Food: 3
Service: 4
Liked their shake qnd shroom burger
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