5 stars because the food was good. The employees taking our order had better things to be doing than working, they made it obvious by how much they cared to be there. The other employee bringing food up to the counter was just as enthused to be working, made obvious by whispering the name on the order when setting out on the counter. Customer service was lacking, but the food made up for it.
1 star for atmosphere, because it’s a service plaza.
Atmosphere: 1
Food: 5
Service: 3
Richard Dow
If you are a Shake Shack fan the food here will not let you down. But it is a rest stop, sometimes a mad house and other times not so much. This rest stop hàs recently been renovated and it is very clean and looks great, especially if you visited before it was renovated. Safe travels.
Atmosphere: 2
Food: 4
Service: 3
Gijo Varghese
We stopped here during a road trip and had a really great experience overall. The staff was friendly and quick. The Avocado Bacon Burger (double) was absolutely top-notch — juicy, flavorful, and cooked perfectly. The cheeseburger was solid too.
The only miss for us was the Avocado Bacon Chicken sandwich — it was just okay, nothing special. If you’re craving chicken, there’s a Chick-fil-A right next door that’s the better option.
That said, the Shake Shack at Molly Pitcher Travel Center is a great place for a quick, satisfying burger break on the NJ Turnpike. Clean location, fast service, and quality food (just maybe not the chicken).
Atmosphere: 5
Food: 4
Service: 4
Dmytro Dolzhenko
Great burger, self checkout screen with ability to customize to your liking, recommend avocado, bacon, cherry tomatoes. Delicious, prepared fairly quick for the busy location. Thanks for a quick tasty bite.
Atmosphere: 5
Food: 5
Service: 5
Masha Ch
Food was fresh, hot, fast. Cheese solidifies fast, so pour it on the fries asap.
Atmosphere: 5
Food: 5
Service: 5
Vladimir Chupakhin
Shrinklation hit shake shack!
Atmosphere: 2
Food: 3
Service: 4
Amitabh Patil
Liked their shake qnd shroom burger
Tyler Stanley
Watched the crew just give up when their system was down last night. Waited 30 minutes for a burger and a hotdog. All the food for 10 + people just sat there completely ready, but the shift just took zero responsibility and didn't even try finishing orders manually. Embarrassing to see.
Avoid, service is super slow and they mess up the orders.
Rick C
Love this place and I try not to go everyday lol.
jeff trayner
Best guilty pleasure
David Thompson
$5 buck for a really small cup of fries is crazy!! I can afford it but I refuse to be ripped off. If you all lowered your price by a dollar you would sell way more and make up for It in volume. Don’t be greedy.
Amazing !!
Atmosphere: 5
Food: 5
Service: 5
Cold burger, bad shake
Atmosphere: 1
Food: 1
Service: 1
5 stars because the food was good. The employees taking our order had better things to be doing than working, they made it obvious by how much they cared to be there. The other employee bringing food up to the counter was just as enthused to be working, made obvious by whispering the name on the order when setting out on the counter. Customer service was lacking, but the food made up for it.
1 star for atmosphere, because it’s a service plaza.
Atmosphere: 1
Food: 5
Service: 3
If you are a Shake Shack fan the food here will not let you down.
But it is a rest stop, sometimes a mad house and other times not so much.
This rest stop hàs recently been renovated and it is very clean and looks great, especially if you visited before it was renovated.
Safe travels.
Atmosphere: 2
Food: 4
Service: 3
We stopped here during a road trip and had a really great experience overall. The staff was friendly and quick. The Avocado Bacon Burger (double) was absolutely top-notch — juicy, flavorful, and cooked perfectly. The cheeseburger was solid too.
The only miss for us was the Avocado Bacon Chicken sandwich — it was just okay, nothing special. If you’re craving chicken, there’s a Chick-fil-A right next door that’s the better option.
That said, the Shake Shack at Molly Pitcher Travel Center is a great place for a quick, satisfying burger break on the NJ Turnpike. Clean location, fast service, and quality food (just maybe not the chicken).
Atmosphere: 5
Food: 4
Service: 4
Great burger, self checkout screen with ability to customize to your liking, recommend avocado, bacon, cherry tomatoes. Delicious, prepared fairly quick for the busy location. Thanks for a quick tasty bite.
Atmosphere: 5
Food: 5
Service: 5
Food was fresh, hot, fast. Cheese solidifies fast, so pour it on the fries asap.
Atmosphere: 5
Food: 5
Service: 5
Shrinklation hit shake shack!
Atmosphere: 2
Food: 3
Service: 4
Liked their shake qnd shroom burger
Watched the crew just give up when their system was down last night. Waited 30 minutes for a burger and a hotdog. All the food for 10 + people just sat there completely ready, but the shift just took zero responsibility and didn't even try finishing orders manually. Embarrassing to see.
Restaurantji Recommends
Avoid, service is super slow and they mess up the orders.
Love this place and I try not to go everyday lol.
Best guilty pleasure
$5 buck for a really small cup of fries is crazy!! I can afford it but I refuse to be ripped off. If you all lowered your price by a dollar you would sell way more and make up for It in volume. Don’t be greedy.
Great service on a Monday afternoon!
Loading...