Extremely Disappointing Experience – Burnt Burgers & No Response from the restaurant
Ordered delivery from Dougie’s BBQ (2 kids’ burgers, a Pastrami Burger, and a Baby Back Rib Burger). One of the kids’ burgers was burnt so badly it was hard as a rock and completely inedible. The other kids’ burger was burnt as well. Not well done. Burnt. The two adult burgers, which I ordered cooked medium, came out well-done/borderline burnt and were dry.
This was supposed to be my family’s dinner, and it was absolutely horrible. The attached photos show exactly how the food looked straight out of the bag – I can’t imagine how something like this leaves the kitchen.
I reached out to the restaurant directly, twice, before posting anything publicly, hoping they would address the issue. I didn’t even receive the courtesy of a response. That silence tells me all I need to know about how much they value their customers and their business.
Food: 1
Service: 1
Dovid Novoseller
Waiters were extremely friendly. And very welcoming
Atmosphere: 3
Food: 2
Service: 4
Dave Kineret
A delicious meal! Very reasonable prices and a great place to go if you want to eat out of Lakewood. I got the platter, which happily fed two people. Also they give you free chips in the beginning.
Atmosphere: 5
Food: 5
Service: 5
Joey Jacob
Place is expensive af and Taco Bell tastes better than this food. $26 almost for a chimichanga with old fries and didn’t even give me the correct type of fries . Not everyone wants pickles in their food too . I hate pickles why would you not mention it comes on the side ? All my food had the smell /touched it .
Atmosphere: 2
Food: 1
Service: 2
David B
Beyond fantastic! Excellent, tasty food. Quick and professional customer service! Terrific ambience! Clean as a whistle! Prices that can't be beat! A gem!!
Atmosphere: 5
Food: 5
Service: 5
Yitzi
Extremely long wait time
Atmosphere: 3
Food: 5
Service: 1
Big D
Overall cute and nice food most of the time is fresh and moist. There are times it can be dry like a chicken dish but mostly fresh. The place is older. The service is nice and welcoming overall.
Atmosphere: 3
Food: 3
Service: 4
shlomo isaacson
_5/5 Stars - A Game-Changing Kosher BBQ Experiencqq is a revelation! Tender, smoky brisket and fall-off-the-bone ribs are expertly prepared with strict kosher standards. Sides like creamy coleslaw and crispy onion rings complement the main event perfectly. Warm hospitality and dedication to kosher integrity shine through. A must-visit for kosher foodies, BBQ enthusiasts, and anyone seeking great food. Indulge in a transcendent dining experience that will leave you craving more! Exceptional quality, flavor, and service make Dougie's a true standout in the kosher culinary scene."
Atmosphere: 5
Food: 5
Service: 5
Y Z
Come on a Sunday afternoon for dinner Got seated righted away no wait. We ordered for the table got pretzel chicken unbelievable onion nachos and fries was so delicious and perfect for a party of two. Next time I’m back gotta get the junior combo.
Kid-friendliness: Love the colouring on the tables!!!
We love Dougie's. When we have an occasion to go out with the kids. First place is always Dougie's. Food is great. Excellent service and nice staff. Thank you
Kid-friendliness: Caters very well for kids with menu and crayons for drawing!
Atmosphere: 5
Food: 5
Service: 5
Efraim Goldfischer
Great Service!
Food: 5
Service: 5
Yossi
Kids love watching the games while they eat, food is good too!
Atmosphere: 5
Food: 5
Service: 5
Richard Clayton
I was denied service. It was lunch time at a bbq with no customers at lunch time with tables that all had white fabric napkins. I am a hard working construction worker and front and lie. An employee had to ask his boss if a co-worker and a friend could eat there and he said no..... they had no business during lunch?
Extremely Disappointing Experience – Burnt Burgers & No Response from the restaurant
Ordered delivery from Dougie’s BBQ (2 kids’ burgers, a Pastrami Burger, and a Baby Back Rib Burger). One of the kids’ burgers was burnt so badly it was hard as a rock and completely inedible. The other kids’ burger was burnt as well. Not well done. Burnt. The two adult burgers, which I ordered cooked medium, came out well-done/borderline burnt and were dry.
This was supposed to be my family’s dinner, and it was absolutely horrible. The attached photos show exactly how the food looked straight out of the bag – I can’t imagine how something like this leaves the kitchen.
I reached out to the restaurant directly, twice, before posting anything publicly, hoping they would address the issue. I didn’t even receive the courtesy of a response. That silence tells me all I need to know about how much they value their customers and their business.
Food: 1
Service: 1
Waiters were extremely friendly. And very welcoming
Atmosphere: 3
Food: 2
Service: 4
A delicious meal! Very reasonable prices and a great place to go if you want to eat out of Lakewood. I got the platter, which happily fed two people. Also they give you free chips in the beginning.
Atmosphere: 5
Food: 5
Service: 5
Place is expensive af and Taco Bell tastes better than this food. $26 almost for a chimichanga with old fries and didn’t even give me the correct type of fries .
Not everyone wants pickles in their food too . I hate pickles why would you not mention it comes on the side ? All my food had the smell /touched it .
Atmosphere: 2
Food: 1
Service: 2
Beyond fantastic! Excellent, tasty food. Quick and professional customer service! Terrific ambience! Clean as a whistle! Prices that can't be beat! A gem!!
Atmosphere: 5
Food: 5
Service: 5
Extremely long wait time
Atmosphere: 3
Food: 5
Service: 1
Overall cute and nice food most of the time is fresh and moist. There are times it can be dry like a chicken dish but mostly fresh. The place is older. The service is nice and welcoming overall.
Atmosphere: 3
Food: 3
Service: 4
_5/5 Stars - A Game-Changing Kosher BBQ Experiencqq is a revelation! Tender, smoky brisket and fall-off-the-bone ribs are expertly prepared with strict kosher standards. Sides like creamy coleslaw and crispy onion rings complement the main event perfectly. Warm hospitality and dedication to kosher integrity shine through. A must-visit for kosher foodies, BBQ enthusiasts, and anyone seeking great food. Indulge in a transcendent dining experience that will leave you craving more! Exceptional quality, flavor, and service make Dougie's a true standout in the kosher culinary scene."
Atmosphere: 5
Food: 5
Service: 5
Come on a Sunday afternoon for dinner
Got seated righted away no wait.
We ordered for the table got pretzel chicken unbelievable onion nachos and fries was so delicious and perfect for a party of two.
Next time I’m back gotta get the junior combo.
Kid-friendliness: Love the colouring on the tables!!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pretzel Chicken, Mixed Fries
Delicious food.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
We love Dougie's. When we have an occasion to go out with the kids. First place is always Dougie's. Food is great. Excellent service and nice staff. Thank you
Kid-friendliness: Caters very well for kids with menu and crayons for drawing!
Atmosphere: 5
Food: 5
Service: 5
Great Service!
Food: 5
Service: 5
Kids love watching the games while they eat, food is good too!
Atmosphere: 5
Food: 5
Service: 5
I was denied service. It was lunch time at a bbq with no customers at lunch time with tables that all had white fabric napkins. I am a hard working construction worker and front and lie. An employee had to ask his boss if a co-worker and a friend could eat there and he said no..... they had no business during lunch?
Service: 1
Extremely long wait
Loading...