Chipotle Mexican Grill

always have a good experience here regardless of the time i go, but today was actually the best experience i’ve had at any chipotle out of all the times I’ve eaten at one. Came around 11:45 so just starting the lunch rush— Everyone was on point, high energy, in a great mood and everything was so efficient. Great portion sizes and extremely attentive. Yall have a great team that I hope management commends.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito Bowl

I hate to write a bad review to this place because I love going to chipotle and this is my usual spot, but after my most recent visit I think I need to write a review.

Walked in to order me and my mom a bowl for dinner. First thing I am greeted to is a gentleman pouring a cup of hot water over the steak in the container and saying “this is how you make it look fresh, its all about looks”. I’m sorry, WHAT? I wasn’t ordering steak so I wasn’t too concerned. But everything in the containers looked like it was sitting from yesterday. The guacamole was BROWN. Which looked absolutely disgusting but I ordered it anyway since its my favorite thing to get. The portions were not good at all. Food was cold. Was not good at all. Im honestly turned off from going to this location now.

P.S don’t order on your phone and pick it up. They never get it right.

Atmosphere: 1

Food: 1

Service: 2

This is the best place ever and for a little bit of money you can be full!

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito Bowl, Salad, Steak, Chips, Chicken Bowl

So my daughter loves chipotle however I will never order from the chipotle in Deptford ever again. She ordered her same burrito bowl she always gets and how there was no meat, I paid for a half of bowl of cheese. There was no fajita veggie's, no lettuce and of course they did this at closing time. I still sent an email and I never heard back. Please look at this bowl

Food: 1

Service: 1

Recommended dishes: Burrito Bowl

Food can be alright here sometimes but the staff is always welcoming and friendly. I will always come back here

Atmosphere: 5

Food: 3

Service: 5

Recommended dishes: Chicken Bowl

Doordashed from here and got two burrito bowls and they literally sent us half empty bowls. one of the bowls was missing queso and lettuce. Queso costs extra money so that’s a waste. Couldn’t even call back or reorder because they closed. It’s really disappointing and shows how this location is lazy because this never happens at any other chipotle.

Atmosphere: 1

Food: 1

Service: 1

I once again found myself extremely disappointed by the service I received at this chipotle. The employees act like they bought the food themselves and are afraid to give out full servings without you asking multiple times. Today, in particular, the employee would consistently put quarter to half servings in my bowl and act annoyed when I tried to get something close to a full serving (this was on the cold side mind you, don't get me started on the highly coveted protein). I can only assume this behavior is due to pure laziness and a lack of desire to literally just bend over to get a refill out of the mini fridge below them.

Atmosphere: 1

Food: 2

Service: 1

I never write reviews because I never cared enough to actually say anything, but this chipotle is so annoying. Every single time I come here I get a bowl that is significantly less full than my boyfriend’s. I swear to God, the managers tell the employees to fill my bowl less because I am a woman. The only time my bowl was actually filled at this chipotle was when I accidentally looked like I was recording so they made sure to fill my bowl all the way in case I posted the video or sent it anywhere when I wasn’t actually recording I was just holding my phone. Whoever was working today, January 16 at 7:20 PM, was particularly horrendous and gave me half or even quarter portions of everything including the rice and I know rice is not that expensive that you have to be skimping out on my $13 bowl. Hate this place so much. I don’t know why I ever came back. PS. The only reason I gave this two stars instead of one is because the rare occasion I come here and there is this one particular girl working she always fills my bowl perfectly.

Atmosphere: 1

Food: 2

Service: 1

Ordered takeout bowls were half full. Never received my drink absolutely terrible service.

Atmosphere: 1

Food: 1

Service: 1

I work nearby so this is my go-to lunch spot. I am always happy with my food. I used to work at a Chipotle so I know how specific and detailed the recipes can be. However, my food always tastes delicious and the way it should (recipe wise). 90% of the time the employees are very pleasant and smiling. Every once in a while I will be served by someone with an attitude but I understand how rude customers can affect your mood. I work in retail so I get it. All in all, this is my favorite Chipotle. Deptford is a very reliable location.

Atmosphere: 4

Food: 5

Service: 4

We walked in to not much of a line, so not a long wait. However when it was our turn to order we were very rushed. My boyfriend’s burrito fell apart while being made. The lady grabbed a new tortilla and wrapped it around to try and fix it. Unfortunately when she did so, the new tortilla also ripped. She proceeded to try and wrap it up anyway and give it to the man at checkout. The man at checkout wasn’t wearing gloves and the foil clearly didn’t fit around the burrito. Safe to say that when we went to eat his burrito split in half and he needed a fork to eat it.

Atmosphere: 2

Food: 3

Service: 2

Coming here is a waste of time. Enough of a waste of time that I thought I might as well waste more time writing this review. Let’s start from the beginning. When walking through the door you must first walk over the pile of trash pouring out the trash can, onto the floor. Then you walk past more trash like straw wrappers left in the ground and tables covered in sour cream, lettuce, soda, and other sorts of disgusting. From here, you may wait in a line for 20 minutes as the workers refill the containers and just stare at customers, to then find out that they are out of steak, chicken, and rice. So at this point, you must decide if you would like to eat a bowl leaves and sour cream or the better of the two options, just go to five guys across the street. All of this, is just a one time occurrence. The other times I’ve come, the line has been to the door, also with filthy tables and floors, to then again find out they are out of most food options. They rarely ever have enough food. Ever. It’s almost like they’re not even a fast food chain. So, moral of the story…this chipotle (deptford) is terrible. If you desperately want chipotle, go to bellmawr.

Atmosphere: 1

Food: 1

Service: 1

Very dirty and had to wait 30 mins for service

Atmosphere: 1

Food: 1

Service: 1

For Burritos, Keith is my go to guy when I’m in town, trust me nobody rolls them better. Excellent service & always fresh.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Burrito Bowl

Getting my order was 5 minutes. Picked out what I wanted paid and they handed me my food.

Kid-friendliness: There were kids there with their families eating at tables but mostly a lot of people getting take outs.

Wheelchair accessibility: Yes a wheel chair will fit going in even going up to order food and can be put at a table to eat. Also they have outside tables which in nice weather is 👍 nice

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chicken Bowl