Moe's Southwest Grill

Seems like this place changes management a lot! I have been eating here since this location opened we always get the same things, last night went in to get our usual this time and the last time it seems like a lot of the food is not ready or overcooked or not prepared or prepared differently then before, the counter person basically wasn't trained on anything and mumbled everything, then I was given a problem for getting extra dressing ( which if it's that much of a problem for 2 dinners to just get dressing on the side is kind of crazy) I have no problem paying but it's never the same charge its a different price every time. The peblano crema was white and tasted terrible I was told by the girl behind the counter oh we don't know why it's white this time ....( It's normally a light green) The manager was also rude smh . I can't understand why this store just can't seem to get it together

Atmosphere: 1

Food: 1

Service: 1

Great service. Great attitude. The woman running it today was on point. Kind, courteous and the food was great. Been going to Moes in general for decades and this one is definitely the best.

Atmosphere: 5

Food: 5

Service: 5

Renee is a Moe’s manager . She refused to serve my kids after I asked for a kid’s meal because she thought i was lying about having a kid with me . Don’t go to this moe’s & if you do, do not ever get food from renee . She is disgusting , a sad individual , & refuses to serve people with kids.

Atmosphere: 1

Food: 1

Service: 1

First and last time ordering from here. Ordered 2 burritos for takeout only to get home to take a bite and the rice was severely undercooked and crunchy on top of the chicken having a soapy aftertaste. Please do better guys, spending over $30 for dinner for two just to go in the trash is such a waste.

Atmosphere: 1

Food: 2

Service: 2

Friendly vibe overall.

Excellent food.

Food: 5

Service: 5

Nothing like a build your own burrito.

Atmosphere: 2

Food: 5

Service: 5

Recommended dishes: Nachos, Bowl, Burrito Bowl

Thank you for being around. We’re traveling from Philly. Great atmosphere and great food!!

Atmosphere: 5

Food: 5

Service: 5

Had a great experience at Moe’s! The manager, Ryan, was incredibly helpful and made sure I was taken care of quickly. He was friendly, efficient, and clearly cares about providing good customer service. My order was correct, the food was fresh, and the whole process was smooth. Definitely coming back—thanks, Ryan!

Atmosphere: 5

Food: 5

Service: 5

I’d be weary if you arrive here in-person and they’re gonna close within an hour+ timeframe- there’s a high likelihood they will turn away your business.

I’ve had a couple instances where I have had busy days being out and about, and made the mistake of coming here a whole hour before they close. Upon entry of the Moe’s you’ll be told immediately that they’re closed.

The last time I was here and got turned away, I was about to leave, but saw a group of guys go inside the store after me. I don’t know what was different or what was said (since I was sitting in my car at this point), but I watched them enter, have their food made, and leave happy customers. (I don’t like to make assumptions, but the only visual difference between us was our skin color- myself being a POC, and the group of guys being white. I can’t confirm the employees were acting out of bigotry, but it did not look good from an optics standpoint. Definitely an eyebrow raising moment, to say the least).

My partner, who was with me at the time, did end up respectfully confronting them after we both witnessed what happened. The employees then tried to make the claim that the inside dining was closed. Which directly goes against what I heard not only this time, but a couple times at this location arriving at a similar time.

The line “we’re closed” sounds a whole different than “the dining area is closed.” I’m not sure how this apparent miscommunication happened.

I think a sign on the inside saying “dining is closed” or the employees saying the correct thing would clear up a lot of confusion.

Atmosphere: 1

Food: 1

Service: 1

The young lady who made my burrito really made my day . My dinner was delicious . Always get what you pay for at Moe's 🥑🫔

Atmosphere: 5

Food: 5

Service: 5

Good Mexican food that isn't very expensive

Food: 5

Service: 5

edible

Atmosphere: 4

Food: 4

Service: 5

I am extremely offended of the service. I overheard screaming in the establishment and heard the manager yelling racial slurs at a young lady. Very traumatizing and not okay. Especially in front of children… who does that?! Will never return.

Atmosphere: 1

Food: 2

Service: 1

First time eating here. Lowell was a great with helping me decide on what to get.

Atmosphere: 5

Food: 5

Service: 5