Recommended dishes: Chicken or Pork Mixed Vegetables, Seafood
Betsy DeSotto
They messed up several times on crispy general tso chicken. My daughter call them and specify that the chicken had to be crispy. It was very soggy. They made excuses and did not try to fix the situation. This is awful as my little son does not like soggy. They should havr said they couldn't do it and it would have been the end of it except they have made it crispy before. Very awful customer service and I highly don't recommend . This is not how they should treat their customers.
Atmosphere: 3
Food: 1
Service: 1
Christopher Collins
First time eating takeout. Had sesame chicken and roast pork with broccoli. Low quality is the nicest way to put it. Never again
Food: 1
Jungsoo Kim
Best in dumont / bergenfield. Takeout only. Recently moved here and tried all the Chinese takeout places. This is the only one I come back to
Atmosphere: 5
Food: 5
Service: 5
FE SORIANO
THE LADY WITH ACCENT IS VERY MEAN, SHE SHOULD NOT BE IN THIS RESTAURANT! YOU DO NOT KNOW THE MEANING OF GOOD CUSTOMER SERVICE.
Atmosphere: 1
Food: 3
Service: 1
Guitar Gear Guru
I have been eating here since the pandemic. The food is just amazing. Fresh and tasty. The lady in the front even remembers my mother and my whole family. She asks about my mom every time I come in. If I could say any more positive things about this place I would. I do not eat any Chinese food from anywhere else.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beef on a Stick, Sesame Chicken, Fried Noodle, Boneless Chicken, Beef Egg Foo Young, Roast Pork or Chicken Chop Suey, Boneless Ribs, Mongolian Beef, Eggplant Beef, Chicken or Pork Mixed Vegetables, Sauce, Mixed Vegetable, Pepper Steak, Cookie, Ribs, Egg Foo Young, Seafood, Shrimp Egg Foo Young
ryoga hibiki
Staff is always kind and the food is great. The chicken francese is my favorite.
Always good chinese food. Some of the best general tso chicken around. Always fresh and hot.
Parking: Parking maybe difficult depending on the time of day but I don't usually have any issues.
Atmosphere: 4
Food: 4
Service: 4
Donna
I always enjoy the food from New Hi Won. They are friendly as well.
Food: 5
Service: 5
Dona
I always enjoy the food from New Hi Won. They are friendly as well.
Food: 5
Service: 5
Bill Nicoletti
The food is great here and it's a clean place also very friendly staff
Atmosphere: 5
Food: 5
Service: 5
Selfcare With Denisse
Horrible customer service. Messed up my order one time and every time I called, made it seem as if I ALWAYS had an issue with my orders. Threaten never to take our order again if another issue arises. Do your self a favor and teach your staff how to speak to a customer properly, that’s bringing you business to your establishment. Will never order from this place again. Super rude and unprofessional. Zero stars.
Best Chinese restaurant in Dumont!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken or Pork Mixed Vegetables, Seafood
They messed up several times on crispy general tso chicken. My daughter call them and specify that the chicken had to be crispy. It was very soggy. They made excuses and did not try to fix the situation. This is awful as my little son does not like soggy. They should havr said they couldn't do it and it would have been the end of it except they have made it crispy before. Very awful customer service and I highly don't recommend . This is not how they should treat their customers.
Atmosphere: 3
Food: 1
Service: 1
First time eating takeout. Had sesame chicken and roast pork with broccoli. Low quality is the nicest way to put it. Never again
Food: 1
Best in dumont / bergenfield. Takeout only. Recently moved here and tried all the Chinese takeout places. This is the only one I come back to
Atmosphere: 5
Food: 5
Service: 5
THE LADY WITH ACCENT IS VERY MEAN, SHE SHOULD NOT BE IN THIS RESTAURANT! YOU DO NOT KNOW THE MEANING OF GOOD CUSTOMER SERVICE.
Atmosphere: 1
Food: 3
Service: 1
I have been eating here since the pandemic. The food is just amazing. Fresh and tasty. The lady in the front even remembers my mother and my whole family. She asks about my mom every time I come in. If I could say any more positive things about this place I would. I do not eat any Chinese food from anywhere else.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Beef on a Stick, Sesame Chicken, Fried Noodle, Boneless Chicken, Beef Egg Foo Young, Roast Pork or Chicken Chop Suey, Boneless Ribs, Mongolian Beef, Eggplant Beef, Chicken or Pork Mixed Vegetables, Sauce, Mixed Vegetable, Pepper Steak, Cookie, Ribs, Egg Foo Young, Seafood, Shrimp Egg Foo Young
Staff is always kind and the food is great. The chicken francese is my favorite.
Atmosphere: 5
Food: 5
Service: 5
This place is the best, great general tso’s
Atmosphere: 5
Food: 5
Service: 5
This place is the best, great general tso’
Atmosphere: 5
Food: 5
Service: 5
Great place…love the food and
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Always good chinese food. Some of the best general tso chicken around. Always fresh and hot.
Parking: Parking maybe difficult depending on the time of day but I don't usually have any issues.
Atmosphere: 4
Food: 4
Service: 4
I always enjoy the food from New Hi Won. They are friendly as well.
Food: 5
Service: 5
I always enjoy the food from New Hi Won. They are friendly as well.
Food: 5
Service: 5
The food is great here and it's a clean place also very friendly staff
Atmosphere: 5
Food: 5
Service: 5
Horrible customer service. Messed up my order one time and every time I called, made it seem as if I ALWAYS had an issue with my orders. Threaten never to take our order again if another issue arises. Do your self a favor and teach your staff how to speak to a customer properly, that’s bringing you business to your establishment. Will never order from this place again. Super rude and unprofessional. Zero stars.
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