Domino's Pizza
325 NJ-10, East Hanover
(973) 428-9400
Recent Reviews
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I placed order for pickup at 7:10pm and I went t 8:15 pm still it’s not ready and there are 2 black ladies and told me that we got duplicate order so we didn’t make it and they didn’t confirm from call also. Very rude answer.
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Order Online
Ordered around 6 PM, tracker said it delivered at 6:46, but no food was delivered. Called the store and was on hold for 6 minutes and hung up and called an again. Another 6 minutes later someone answered and said yeah yeah, your food is on the way. Still waiting at 7:15.
Atmosphere: 1
Food: 3
Service: 1
I ordered online for carside pick up. I arrived after it said it was ready and followed their directions. I literally sat in my car for an extra 15 minutes after checking in. My order then said completed even though nobody came to the car to deliver the pizza. I was in the front spot with my hazard lights on ( they tell you to do this). You couldn't miss me. After about 15 minutes I went inside..... Oh sorry I forgot. And she said that she was the only one there but there were literally four workers around.
My pizza was gross and cold. When we got home to eat it it wouldn't even separate like a normal Pizza triangle... It literally broke into chunks. When I ordered it said New Management but I'm not sure what is so great!
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Order Online
Terrible place, incorrect ingredients in my order.
Atmosphere: 1
Food: 1
Service: 1
If there is zero star, I would rate it to be zero. I will never order on this store branch ever. I never had this bad service on Domino’s. I commend them for consistently giving bad service.
Atmosphere: 1
Food: 3
Service: 1
Worst experience ever! Never delivered. The store confirmed the delivered was not complete. Never issued refund. Very rude customer service. Stopped pick up the phone. STAY away!
Atmosphere: 1
Food: 1
Service: 1
I will never order from them again. Terrible service, food is always burned and looks awful. Presentation is terrible also. I wish I could give them zero stars.
Don’t waste your money here
Atmosphere: 1
Food: 1
Service: 1
Horrible service, I ordered a pizza and wings online and an hour past and I saw on the app that my order wasn’t even started so I called and they said they can’t make my order because there having issues with the oven. So where you gonna call me and tell me or just wait till you close and cancel my order. Super unprofessional
Please avoid this location if possible. Pizza came out burnt and smelled odd. Other pizza was okay but toppings were not correct. Garlic bites barely had any sauce just dry and bare. Very sad looking dinner and a waste of time for sure. A 2.9 star rating is way too generous, should be a 1 star in all honesty!!!!! Never again
Atmosphere: 1
Food: 1
Service: 1
It was less than 10 minutes away and I had to wait 1.5 hours each time. The food was terrible. I will not buy pizza from this place again
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Terrible service! Do not order from them!! In spite of their claim of being “under new management”, they are terrible. Ordered via the app. After 50 minutes I called the store. Their response was the delivery was out but the driver had to deliver a lot of food. An hour and 20 minutes later, my food had still not arrived. When I called them again, they said the delivery was 1 min away. Not true. The food arrived one hour and 30 minutes after ordering. To make matters worse, they made my pizza with the wrong ingredients!! So cardboard cold pizza with the wrong toppings. Do not order From them!! Terrible!!
Food: 1
Service: 1
I waited 50 minutes to get my order and ended up receiving an undercooked pizza.!
Atmosphere: 1
Food: 1
Service: 1
the parmesan bites were in a pool of grease. it was nasty. pizzas were alright. weren’t special but they had enough toppings.
price was fine ofc. it’s dominos, they have good coupons.
the person helping us wasn’t welcoming at all. the service felt cold.
Parking: there are parking spaces. just slow down on the highway so you don’t miss the store.
Food: 3
Service: 3
Driver delivered food to a completely different adress , he himself even confirmed that he did on the phone he goes " oh I delivered it to a this adress" , driver was slightly rude . Manager on duty when I called Instead of figuring out an issue just transfered me to the driver. Never again
Atmosphere: 1
Food: 2
Service: 1
Ordered today to be delivered at the hospital ER. Driver didn’t call. Didn’t text. Despite me notating where I needed it to be delivered the driver decided to deliver it to a completely different part of the hospital. That’s why he didn’t call or attempt to make contact because he wanted to do what he wanted to do. My food was cold by the time I was able to figure out where in the hospital the driver decided to drop it off. Partly because I couldn’t through to anybody by phone at the store.Drivers name was Sekou.Sorry to whoever answered the phone. It’s annoying when you only have a certain amount of time to eat and you have to use most of it to search for your food.
Atmosphere: 1
Food: 1
Service: 1
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