unfortunately, there was a roach on the straw container and the employee said it was a spider… although i didn’t order food, i would suggest not getting food from this location.
Atmosphere: 1
Food: 1
Service: 1
Nicolette Palagonia
Dunkin' is dunkin' and we all love it. I stopped going for a while because they never made my coffee right. My coffee ended up perfect this time, and I can't wait to return! The employee was super friendly and cheerful. It was nice not to have someone bring rude (like it was years ago). They also remodeled a little bit ago so it's all updated.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Bacon Egg and Cheese
Victoria Terry
Food and donuts are usually fresh and delicious!! Service is not consistent, one day it's excellent, one day it's like having small children serving you, which is aggravating!!!!
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Hash Browns, Donuts
yubiley gonzalez
I was there this morning and the manager is so rude that i felt like canceling my order.And when i Approached the window she acted like nothing Even happened.
Alec Demello
I have to say I have an early working morning and work an 8pm evening . The morning manager is despicable and builds an absolute reprehensible environment to be around to commence my day. I hope she is removed soon. To be honest all of them have terrible personalities passionless rather run on Starbucks than on Dunkin so disgusted. Such a rude morning staff. Dunkin you are better than this branch
Atmosphere: 1
Food: 2
Service: 1
Dorothee Marcelin
I ordered a toasted raisin bagel with bacon, egg, and cheese. I took my food home and found a toasted raisin bagel with cream cheese. I will never go back and I would not recommend going there at all.
Porsha Costley
Today is 3/28/24 @ 10:25 am i was talking to 3 different employees on headset & the first lady was very rude and nasty. On top of it all my cheese wasnt melted on my 2 sandwiches. They will not get my service again.. (clearing my throat)
Food: 1
Service: 1
Armine Margaryan
Liz is very rude and nasty. Looks like she hates her work and the customers.
Service: 1
SuperWittleGuy
The 148 Main St. location in Eatontown, NJ is the best one I have been to so far. Liz the manager, and Brittany the assistant manager, hold it down nicely in the mornings and are consistently nice, helpful and professional. The staff in the mornings and evenings alike are all nice people and helpful. Justin is the coolest and most helpful dude who manages the night crew. Coffee is good, food ain't bad either and they have never gotten my order wrong :)
I have been going to this dunkin for years now. A few months ago one of the employees gave me coffee instead of tea. So I had to go back around the drive through. While waiting in line a customer hit the back of my car. Granted it wasn't dunkins fault for someone hitting me. But it would not have happened if they got my order right the first time! Someone associated with that location told me they would offer me one hour of pay for the 2 hours of work I had to miss due to essentially their negligence. No one sent me anything, I go to this dunkin because it's the closest to my house. They have literally messed up my order SO many times. There was one very sweet woman who was typically in the drive through in the mornings, I saw her most mornings. Everytime she isn't there my order is messed up. So many of the employees are just miserable and are rude. The last few times I get attitude for essentially just placing an order so it seemed. I'm so done and I will never go to this location ever again! I guess my hard earned money means nothing to them and they feel as if they are doing me a favor by making my latte. I will just drive to the west long branch location from now on!!! Or literally any other location besides the eatontown dunkin!
Atmosphere: 1
Food: 3
Service: 1
Alfredo Vera
Good coffee and donuts
Forrest Lindekens
Coffees always good and the staff is really kind to my two dogs (I use drive thru and even then, they make a fuss) - vibes are great so I keep going back.
unfortunately, there was a roach on the straw container and the employee said it was a spider… although i didn’t order food, i would suggest not getting food from this location.
Atmosphere: 1
Food: 1
Service: 1
Dunkin' is dunkin' and we all love it. I stopped going for a while because they never made my coffee right. My coffee ended up perfect this time, and I can't wait to return! The employee was super friendly and cheerful. It was nice not to have someone bring rude (like it was years ago). They also remodeled a little bit ago so it's all updated.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts, Bacon Egg and Cheese
Food and donuts are usually fresh and delicious!! Service is not consistent, one day it's excellent, one day it's like having small children serving you, which is aggravating!!!!
Atmosphere: 5
Food: 5
Service: 3
Recommended dishes: Hash Browns, Donuts
I was there this morning and the manager is so rude that i felt like canceling my order.And when i
Approached the window she acted like nothing
Even happened.
I have to say I have an early working morning and work an 8pm evening . The morning manager is despicable and builds an absolute reprehensible environment to be around to commence my day. I hope she is removed soon. To be honest all of them have terrible personalities passionless rather run on Starbucks than on Dunkin so disgusted. Such a rude morning staff. Dunkin you are better than this branch
Atmosphere: 1
Food: 2
Service: 1
I ordered a toasted raisin bagel with bacon, egg, and cheese. I took my food home and found a toasted raisin bagel with cream cheese. I will never go back and I would not recommend going there at all.
Today is 3/28/24 @ 10:25 am i was talking to 3 different employees on headset & the first lady was very rude and nasty. On top of it all my cheese wasnt melted on my 2 sandwiches. They will not get my service again.. (clearing my throat)
Food: 1
Service: 1
Liz is very rude and nasty. Looks like she hates her work and the customers.
Service: 1
The 148 Main St. location in Eatontown, NJ is the best one I have been to so far. Liz the manager, and Brittany the assistant manager, hold it down nicely in the mornings and are consistently nice, helpful and professional. The staff in the mornings and evenings alike are all nice people and helpful. Justin is the coolest and most helpful dude who manages the night crew. Coffee is good, food ain't bad either and they have never gotten my order wrong :)
Atmosphere: 5
Food: 5
Service: 5
Great
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I have been going to this dunkin for years now. A few months ago one of the employees gave me coffee instead of tea. So I had to go back around the drive through. While waiting in line a customer hit the back of my car. Granted it wasn't dunkins fault for someone hitting me. But it would not have happened if they got my order right the first time! Someone associated with that location told me they would offer me one hour of pay for the 2 hours of work I had to miss due to essentially their negligence. No one sent me anything, I go to this dunkin because it's the closest to my house. They have literally messed up my order SO many times. There was one very sweet woman who was typically in the drive through in the mornings, I saw her most mornings. Everytime she isn't there my order is messed up. So many of the employees are just miserable and are rude. The last few times I get attitude for essentially just placing an order so it seemed. I'm so done and I will never go to this location ever again! I guess my hard earned money means nothing to them and they feel as if they are doing me a favor by making my latte. I will just drive to the west long branch location from now on!!! Or literally any other location besides the eatontown dunkin!
Atmosphere: 1
Food: 3
Service: 1
Good coffee and donuts
Coffees always good and the staff is really kind to my two dogs (I use drive thru and even then, they make a fuss) - vibes are great so I keep going back.
Atmosphere: 5
Food: 5
Service: 5
Liz is nasty and unwilling to help AT ALL.
Service: 1
It's a Dunkin
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