There very friendly, helpful and I'm there very 2 weeks to grab a Cinnamon Rivet Shaker (Which I love alot).
P.S. There Pretzel Dog is also GOOD! I would recommended them.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mini Cheesesteaks & Mini Dog
CH Patrick
How do you “run out” of pretzels at 230pm on a Wednesday afternoon? What a clown show
William Regan
Had an issue with a different store that cancelled our preorder 15 mins before pick up.
This store was able to help me out last minute and everything was great. Excellent customer service, highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Kaitlyn Packowski
Recently purchased a pretzel nugget tray for my sons birthday party and they tasted stale! I was very disappointed in the quality given the price. I ordered first thing in the morning and felt as if I had received yesterdays product. I sent a note to customer service 2 weeks ago and have yet to hear back!Not the quality or customer experience I have received in the past.
Ayano Fukumura
So tasty and friendly a nice guys !! We enjoyed a lot that I forgot took picture before eat ?
John Wood
why do you close so early??? I think of pretzels I think of snack at night.
tony delleani
Consistently terrific pretzels. Vounter people couldn't be any nicer...we go once a month and love it!
Sameh Khouzam
Service was really horrible. Very nasty attendant. She ignored my greetings and didn't want to answer my question about the order I put. I asked if she had a bad day, but she said "that's how Iam". Didn not really expect such attitude with customers.
Tracey Lewis
First time buying pretzels from there and their pretty good, soft and salty??????
Daniel Spector
Hot , soft ,moist ,salty with butter cream ,hard to beat
So tasty and friendly a nice guys !!We enjoyed a lot that I forgot took picture before eat ?
Duncan
SO GOOD!
Shanna Martorano
Poor customer service.. evening 2/26. Literally felt like I was a bother walking in.
Guy N
After going in to pick up a pretzel tray that I ordered 2 1/2 weeks prior and paid for from this pretzel factory in Eatontown New Jersey I was surprised to find out that they had made it the day before. Nobody called and asked why we didn’t show up the day before to pick up the pretzel tray, or the day after even though it was fully paid for. When we showed up the two workers that were there we’re playing on their phones the place was dirty and they didn’t offer to help in anyway. We were going to my son‘s 10th birthday party directly from there. They refuse to give me a refund because I didn’t have the credit card with me or offer any help. I called the next day and spoke to Daniela who laughed at me on the phone and told me a different story than the other people told me about when the ovens got turned off. The man that they called the night before said the ovens get turned off at closing time so in case anybody walks in she told me the ovens get turned off at a half an hour before closing time. I also asked for the owners phone number email and she said they had no such thing and the owners never come in and there’s never a manager there . I will never order from this place again and it makes me extremely sad that I had 15, 10 year old children without any snacks at my sons birthday party. As a business owner myself I could never imagine allowing my business to be run this way. We are completely disgusted
Joanna Napolitano
After going in to pick up a pretzel tray that I ordered 2 1/2 weeks prior and paid for from this pretzel factory in Eatontown New Jersey I was surprised to find out that they had made it the day before. Nobody called and asked why we didn’t show up the day before to pick up the pretzel tray, or the day after even though it was fully paid for. When we showed up the two workers that were there we’re playing on their phones the place was dirty and they didn’t offer to help in anyway. We were going to my son‘s 10th birthday party directly from there. They refuse to give me a refund because I didn’t have the credit card with me or offer any help. I called the next day and spoke to Daniela who laughed at me on the phone and told me a different story than the other people told me about when the ovens got turned off. The man that they called the night before said the ovens get turned off at closing time so in case anybody walks in she told me the ovens get turned off at a half an hour before closing time. I also asked for the owners phone number email and she said they had no such thing and the owners never come in and there’s never a manager there . I will never order from this place again and it makes me extremely sad that I had 15, 10 year old children without any snacks at my sons birthday party. As a business owner myself I could never imagine allowing my business to be run this way. We are completely disgustingly
There very friendly, helpful and I'm there very 2 weeks to grab a Cinnamon Rivet Shaker (Which I love alot).
P.S. There Pretzel Dog is also GOOD! I would recommended them.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Mini Cheesesteaks & Mini Dog
How do you “run out” of pretzels at 230pm on a Wednesday afternoon? What a clown show
Had an issue with a different store that cancelled our preorder 15 mins before pick up.
This store was able to help me out last minute and everything was great. Excellent customer service, highly recommend.
Atmosphere: 5
Food: 5
Service: 5
Recently purchased a pretzel nugget tray for my sons birthday party and they tasted stale! I was very disappointed in the quality given the price. I ordered first thing in the morning and felt as if I had received yesterdays product. I sent a note to customer service 2 weeks ago and have yet to hear back!Not the quality or customer experience I have received in the past.
So tasty and friendly a nice guys !!
We enjoyed a lot that I forgot took picture before eat ?
why do you close so early??? I think of pretzels I think of snack at night.
Consistently terrific pretzels. Vounter people couldn't be any nicer...we go once a month and love it!
Service was really horrible. Very nasty attendant. She ignored my greetings and didn't want to answer my question about the order I put. I asked if she had a bad day, but she said "that's how Iam". Didn not really expect such attitude with customers.
First time buying pretzels from there and their pretty good, soft and salty??????
Hot , soft ,moist ,salty with butter cream ,hard to beat
Restaurantji Recommends
So tasty and friendly a nice guys !!We enjoyed a lot that I forgot took picture before eat ?
SO GOOD!
Poor customer service.. evening 2/26. Literally felt like I was a bother walking in.
After going in to pick up a pretzel tray that I ordered 2 1/2 weeks prior and paid for from this pretzel factory in Eatontown New Jersey I was surprised to find out that they had made it the day before. Nobody called and asked why we didn’t show up the day before to pick up the pretzel tray, or the day after even though it was fully paid for. When we showed up the two workers that were there we’re playing on their phones the place was dirty and they didn’t offer to help in anyway. We were going to my son‘s 10th birthday party directly from there. They refuse to give me a refund because I didn’t have the credit card with me or offer any help. I called the next day and spoke to Daniela who laughed at me on the phone and told me a different story than the other people told me about when the ovens got turned off. The man that they called the night before said the ovens get turned off at closing time so in case anybody walks in she told me the ovens get turned off at a half an hour before closing time. I also asked for the owners phone number email and she said they had no such thing and the owners never come in and there’s never a manager there . I will never order from this place again and it makes me extremely sad that I had 15, 10 year old children without any snacks at my sons birthday party. As a business owner myself I could never imagine allowing my business to be run this way. We are completely disgusted
After going in to pick up a pretzel tray that I ordered 2 1/2 weeks prior and paid for from this pretzel factory in Eatontown New Jersey I was surprised to find out that they had made it the day before. Nobody called and asked why we didn’t show up the day before to pick up the pretzel tray, or the day after even though it was fully paid for. When we showed up the two workers that were there we’re playing on their phones the place was dirty and they didn’t offer to help in anyway. We were going to my son‘s 10th birthday party directly from there. They refuse to give me a refund because I didn’t have the credit card with me or offer any help. I called the next day and spoke to Daniela who laughed at me on the phone and told me a different story than the other people told me about when the ovens got turned off. The man that they called the night before said the ovens get turned off at closing time so in case anybody walks in she told me the ovens get turned off at a half an hour before closing time. I also asked for the owners phone number email and she said they had no such thing and the owners never come in and there’s never a manager there . I will never order from this place again and it makes me extremely sad that I had 15, 10 year old children without any snacks at my sons birthday party. As a business owner myself I could never imagine allowing my business to be run this way. We are completely disgustingly
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