Dunkin'
955 River Rd, Edgewater
(201) 224-9200
Recent Reviews
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Love this spot!!!! Georgette is an ABSOLUTE sweetheart she gave my family and I wonderful coffee suggestions on how to make our favorite go to orders even BETTER. Dunkin truly needs more customer service people like her! If they did they'll have loyal customers returning in no time. Thank you georgette!!! :)
Atmosphere: 5
Food: 5
Service: 5
The location is semi-convenient being located in a gas station store. The employees are very nice but somehow always get my order wrong. I got a bagel with cream cheese and they didn’t put cream cheese? Last time they forgot to toast it. The wait is also much longer than expected.
Atmosphere: 1
Food: 1
Service: 4
Old women dont respect customer. She say she dont have time for customer
My experience at Dunkin’ Donuts was extremely bad! I visited the branch more than three times, and every time, I faced severe delays, waiting over half an hour just to get a small black coffee.
On one occasion, I had to leave because the staff was uncooperative. Another time, I had the worst experience when the Egyptian Arab employee was chatting with her friend and completely ignoring my order. After waiting 30 minutes, I told her I only wanted a small black coffee, but she refused and raised her voice at me, saying, “I’m busy!”
This behavior is completely unacceptable! I don’t understand how her manager allows such terrible customer service. In the end, I left once again after standing there for 25 minutes with no attention or respect. A very disappointing experience—I won’t be coming back!
Today 1:37pm went to order my usual coffe and the workers tells me the machine is cleaned and she can’t make the coffee.
What a shame on whoever decides to hire this kinda lazy workers.
Service: 1
There’s one nice old lady and that’s it I literally waited in line so many times more then 25-30 min for a coffee . Ridiculous have a boat in the marina so no I wouldn’t just go to a different one necessarily I just send the younger kids but it’s insane
Atmosphere: 2
Food: 3
Service: 1
Fresh coffee
Atmosphere: 5
Food: 5
Service: 5
My local Dunkin’. It’s not glamorous, but it’s Dunkin’ so y’know they’ve got you covered w/ your morning sustenance on the quick, and the vibe is actually low key kind of zesty.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Dozen Donuts
Coffee was soooo bad. Staff need whole new training.
Food: 1
I go here cos it's close but you should check they made your drink right before you leave. I got a hot chocolate today instead of my mocha with oat milk!!! And recently they gave me a regular coffee with mocha syrup instead of a mocha.
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If I could give 0 stars, I really would. This place desperately needs new employees. The service is sooooo bad. So slow. If you are in a rush, don’t evnnnnnn think about it! You will be like 20mins late!
Dunkin with a gas station attached. Conveniently located near the ferry terminal and Mariners Apartment. It's open from 5am. There is also a convenience store inside.
Atmosphere: 5
Food: 5
Service: 5
This early afternoon around 2:15 pm, I arrived at Dunkin Donuts in Edgewater, I never had a issue with them most of the customers are nice and have been knowing me for a long time. However, this afternoon I came to her my usual plain bagel with cream cheese & once I left the store I walked home and got home to notice a worm or insect was in my bagel. This is very embarrassing & unprofessional, the kid taking my order was to much in a rush, what if I have never that In my bagel And got sick? This is very bad & I will soon make a report
in the afternoon there is a bad girl, very bad service, she is ina like a Filipina, bad service in the morning, she is hot, put more bad staff
Service takes a while but staff are courteous.
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