Absolutely vile, the man who works there is nasty. I asked him to try a flavor and then asked to try another one and he very condescendingly said no I can only try one and was so rude and nasty, I asked him since when? I know this is false information, I told him so and told him he was extremely rude and cannot treat customers that way. I walked out and got ice cream at Rita’s instead. Abominable behavior, he should be fired.
Nina V
Came here on Wednesday for the bogo sundaes and the guy tried charging me 10 dollars for two small sundaes and when I said it’s Wednesday aren’t they bogo free? And pointed to the sign on the door he said “your supposed to tell me you want that deal before you order.” Like huh? Why would I pay full price when there’s a bogo deal? If I told him before ordering would he have made my sundaes any differently cuz what’s the difference if I mention the deal before or after I order? Honestly I shouldn’t have to mention it at all. If I wouldn’t have paid attention to the price I would have gotten ripped off. I’ve never had this happen at another carvel before.. made this particular carvel seem super sketch. So pay attention to what exactly ur getting charged for when u go here.
Sean H.
Been to this Carvel a few times.... Always good service....
Josh Henshaw
Allowed
Bill Barr
Great service. Great store. Love this location. Always fresh and delicious.
Nikki Ramrekha
If you’re considering this location for a custom photo cake avoid at all costs! I showed the clerk the picture that I wanted (Frozen 2 movie poster) and he said we have something similar but a little different. I asked to see it but all he said is that it’s a little bit different. Being that we had waited until last minute and we’re desperate I didn’t fight him on in. Instead, I paid and he said I could pick up the next day. When I went back for pick up it looked like some poorly drawn anime version of frozen ever after. He refused to refund us the money and made my husband drive 20 minutes to Office Depot and back with the right picture. Even after we provided him a printed copy it was still very cheap and poorly done. I will never go to carvel for a custom cake ever again and I will avoid this location due to the awful customer service.
Treesh Exposed
Honestly the rudest employees ever. I recommend no one goes there. They literally were so cheap. There was some girl that was working there and she literally had the baddest attitude.
Stephanie C.
My boyfriend and I decided to get ice cream pretty late and this Carvel was the only place still open. The flavors were pretty limited. I asked for cookie dough and Reese peanut butter cups for toppings. They were pretty stingy with my toppings because I barely had any. I don't think I'd return.
shyree smith
The employee was really nice but during this time of covid19 virus the workers should have masks on. No one had a mask and they make the ice cream at the store.
Ricardo T.
I have been to this Carvel several times. I have never experienced it too busy or over crowded. There is usually only one employee working at a time. So if you are with a van full of kids please be patient. The employee that helped me has been there for awhile. He is always very nice. He is very willing to add more sprinkles, to fill the cup to the brim or add more unicorn dust! I like all ice creams. Never had a Carvel experience that I did not enjoy. This visit I was sold on the Chocolate Crunchies Carvelanche. Since a child I loved digging out those little chocolate crunchies separating the vanilla layer and chocolate layer of the Carvel cakes. Made perfectly with the even ratio of ice cream to crunchie. I enjoyed every single bite. Tip: there are always Carvel coupons available. It's almost 10pm and I now have a huge craving for a carvelanche with all this talk about ice cream :/ #eliteproblems
Absolutely vile, the man who works there is nasty. I asked him to try a flavor and then asked to try another one and he very condescendingly said no I can only try one and was so rude and nasty, I asked him since when? I know this is false information, I told him so and told him he was extremely rude and cannot treat customers that way. I walked out and got ice cream at Rita’s instead. Abominable behavior, he should be fired.
Came here on Wednesday for the bogo sundaes and the guy tried charging me 10 dollars for two small sundaes and when I said it’s Wednesday aren’t they bogo free? And pointed to the sign on the door he said “your supposed to tell me you want that deal before you order.” Like huh? Why would I pay full price when there’s a bogo deal? If I told him before ordering would he have made my sundaes any differently cuz what’s the difference if I mention the deal before or after I order? Honestly I shouldn’t have to mention it at all. If I wouldn’t have paid attention to the price I would have gotten ripped off. I’ve never had this happen at another carvel before.. made this particular carvel seem super sketch. So pay attention to what exactly ur getting charged for when u go here.
Been to this Carvel a few times.... Always good service....
Allowed
Great service. Great store. Love this location. Always fresh and delicious.
If you’re considering this location for a custom photo cake avoid at all costs! I showed the clerk the picture that I wanted (Frozen 2 movie poster) and he said we have something similar but a little different. I asked to see it but all he said is that it’s a little bit different. Being that we had waited until last minute and we’re desperate I didn’t fight him on in. Instead, I paid and he said I could pick up the next day. When I went back for pick up it looked like some poorly drawn anime version of frozen ever after. He refused to refund us the money and made my husband drive 20 minutes to Office Depot and back with the right picture. Even after we provided him a printed copy it was still very cheap and poorly done. I will never go to carvel for a custom cake ever again and I will avoid this location due to the awful customer service.
Honestly the rudest employees ever. I recommend no one goes there. They literally were so cheap. There was some girl that was working there and she literally had the baddest attitude.
My boyfriend and I decided to get ice cream pretty late and this Carvel was the only place still open. The flavors were pretty limited. I asked for cookie dough and Reese peanut butter cups for toppings. They were pretty stingy with my toppings because I barely had any. I don't think I'd return.
The employee was really nice but during this time of covid19 virus the workers should have masks on. No one had a mask and they make the ice cream at the store.
I have been to this Carvel several times. I have never experienced it too busy or over crowded. There is usually only one employee working at a time. So if you are with a van full of kids please be patient. The employee that helped me has been there for awhile. He is always very nice. He is very willing to add more sprinkles, to fill the cup to the brim or add more unicorn dust! I like all ice creams. Never had a Carvel experience that I did not enjoy. This visit I was sold on the Chocolate Crunchies Carvelanche. Since a child I loved digging out those little chocolate crunchies separating the vanilla layer and chocolate layer of the Carvel cakes. Made perfectly with the even ratio of ice cream to crunchie. I enjoyed every single bite. Tip: there are always Carvel coupons available. It's almost 10pm and I now have a huge craving for a carvelanche with all this talk about ice cream :/ #eliteproblems
Restaurantji Recommends
They have the best ice cream cakes hands down. Do try them for your own good
I like Rocky road icecream over there
Check your Receipts when you buy something there . Got charged 58$ for two milkshakes
Best service and so respectful employees
Those ice-creams are so amazing. I so recommend try it. The chief man made them by himself, so it's really great.