The girls at the front didn’t even acknowledge me being there, I gave them the orders name and repeated it back to me completely saying it wrong and walked away without me correcting and never told me if the order was even made or if they were working on it. The customer service here is not okay i’m so disappointed my food is now cold, dinner is ruined.
Atmosphere: 1
Food: 2
Service: 1
Alhaji sesay
It’s very nice
Atmosphere: 4
Food: 4
Service: 4
christian
You only get good service when the manager is there. Workers will talk about you like you don't have ears.
Atmosphere: 1
Food: 2
Service: 1
Alejandro Porcel
Delicious!
Atmosphere: 5
Food: 5
Service: 5
Kevin Paez
Me and girlfriend came here to enjoy some chick-fil-a, but that turned out wrong. I ordered a 12 count of nuggets and my girlfriend ordered a cob salad. When we took a bite of the chicken it was salty. At first we thought we just ate a bad piece, but we ate the other chicken pieces and they were just salty. We were disappointed because we love chick-fil-a and we were hungry at that time. We couldn’t even finish half of it and just threw it out. Maybe they just put too much salt on that batch of chicken they served us but overall just disappointed. I will still continue eating at chick-fil-a, but just be aware the amount of salt you guys put in.
Atmosphere: 5
Food: 1
Service: 5
RENATO ZURITA
Best chicken ever
Atmosphere: 4
Food: 4
Service: 4
Jack Williams
I order the spicy chicken club on pretzel bun! Customer service clean fast and good! 5 star
Atmosphere: 5
Food: 5
Service: 5
riley cathrall
Forgot a sandwich again! This literally happens 1/3 times I go to this location. Dont usually notice till I get home.
Atmosphere: 4
Food: 5
Service: 2
Derek
Typically chick fil a. It was clean and had good service.
Atmosphere: 5
Food: 5
Service: 5
LOLA ACEVEDO
I hardly eat at chick-fil-a because my first experience was years ago. The food was too salty! But this place made me think different. The food was so tasty, I even dreamt about it 😋
Has it's own building and great service. A good one to visit.
Atmosphere: 5
Food: 5
Service: 5
Unique P.
Staff as very polite. However I had to rerun my order twice because the waffle fries were uncooked.
Food: 1
Alexandra Dickinson
I asked for EXTRA EXTRA chic fil a sauce and the guy gave me 30. I’m in love. 100/10 would go back
Atmosphere: 5
Food: 5
Service: 5
Amber Simson
After accidentally placing a mobile order at the wrong location, my family and I ended up at the Chick-fil-A in Edison Town Square, where we were assisted by Gull and the rest of the staff. They were the perfect example of the Chick-fil-A experience—kind, patient, and incredibly helpful. Driving from New York to Philadelphia with two hungry little ones is no easy task, but Gull and his team made the stop an absolute breeze. We’re so grateful for their excellent service. Thank you again!
Atmosphere: 5
Food: 5
Service: 5
Michelle Holley
Review Title: Disappointed with My Usual Order
I’ve been a regular Chick-fil-A customer and often order the Southwest Salad with chicken and two dressings. Tonight, I also added a large fruit salad to my order, spending about $18. Unfortunately, the experience was disappointing.
When I arrived at my night shift job and opened my food, I realized the salad was missing key ingredients no beans, no corn items that are normally part of this salad. On top of that, I didn’t receive any dressing at all, despite specifically ordering two. The large fruit salad was fine, but the main item I look forward to was incomplete.
For the prices consumers are paying these days, receiving a half-prepared meal is unacceptable. I expect Chick-fil-A to maintain their usual quality and attention to detail, especially for a menu item I order regularly. This was not up to their usual standards, and I hope they address this issue so it doesn’t happen again.
The girls at the front didn’t even acknowledge me being there, I gave them the orders name and repeated it back to me completely saying it wrong and walked away without me correcting and never told me if the order was even made or if they were working on it. The customer service here is not okay i’m so disappointed my food is now cold, dinner is ruined.
Atmosphere: 1
Food: 2
Service: 1
It’s very nice
Atmosphere: 4
Food: 4
Service: 4
You only get good service when the manager is there. Workers will talk about you like you don't have ears.
Atmosphere: 1
Food: 2
Service: 1
Delicious!
Atmosphere: 5
Food: 5
Service: 5
Me and girlfriend came here to enjoy some chick-fil-a, but that turned out wrong. I ordered a 12 count of nuggets and my girlfriend ordered a cob salad. When we took a bite of the chicken it was salty. At first we thought we just ate a bad piece, but we ate the other chicken pieces and they were just salty. We were disappointed because we love chick-fil-a and we were hungry at that time. We couldn’t even finish half of it and just threw it out. Maybe they just put too much salt on that batch of chicken they served us but overall just disappointed. I will still continue eating at chick-fil-a, but just be aware the amount of salt you guys put in.
Atmosphere: 5
Food: 1
Service: 5
Best chicken ever
Atmosphere: 4
Food: 4
Service: 4
I order the spicy chicken club on pretzel bun! Customer service clean fast and good! 5 star
Atmosphere: 5
Food: 5
Service: 5
Forgot a sandwich again! This literally happens 1/3 times I go to this location. Dont usually notice till I get home.
Atmosphere: 4
Food: 5
Service: 2
Typically chick fil a. It was clean and had good service.
Atmosphere: 5
Food: 5
Service: 5
I hardly eat at chick-fil-a because my first experience was years ago. The food was too salty! But this place made me think different. The food was so tasty, I even dreamt about it 😋
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Has it's own building and great service. A good one to visit.
Atmosphere: 5
Food: 5
Service: 5
Staff as very polite. However I had to rerun my order twice because the waffle fries were uncooked.
Food: 1
I asked for EXTRA EXTRA chic fil a sauce and the guy gave me 30. I’m in love. 100/10 would go back
Atmosphere: 5
Food: 5
Service: 5
After accidentally placing a mobile order at the wrong location, my family and I ended up at the Chick-fil-A in Edison Town Square, where we were assisted by Gull and the rest of the staff. They were the perfect example of the Chick-fil-A experience—kind, patient, and incredibly helpful. Driving from New York to Philadelphia with two hungry little ones is no easy task, but Gull and his team made the stop an absolute breeze. We’re so grateful for their excellent service. Thank you again!
Atmosphere: 5
Food: 5
Service: 5
Review Title: Disappointed with My Usual Order
I’ve been a regular Chick-fil-A customer and often order the Southwest Salad with chicken and two dressings. Tonight, I also added a large fruit salad to my order, spending about $18. Unfortunately, the experience was disappointing.
When I arrived at my night shift job and opened my food, I realized the salad was missing key ingredients no beans, no corn items that are normally part of this salad. On top of that, I didn’t receive any dressing at all, despite specifically ordering two. The large fruit salad was fine, but the main item I look forward to was incomplete.
For the prices consumers are paying these days, receiving a half-prepared meal is unacceptable. I expect Chick-fil-A to maintain their usual quality and attention to detail, especially for a menu item I order regularly. This was not up to their usual standards, and I hope they address this issue so it doesn’t happen again.
Atmosphere: 1
Food: 1
Service: 1
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