Panera Bread
55 Parsonage Road Space - FS 12, Edison
(848) 260-2659
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Has to be the worst panera in NJ. Just shut it down and open a trader Joe's or something.
This Panera was great in the beginningNow very disappointedMy order came wrong againDrive through doesn’t work due to lack of staffWhoever is the owner of this franchise should be on top of thingsMany people complaining inside waiting for their orders
Confusing menu and charges... A while lot different than earlier Panera ordering.. they messed up big time !!
Chicken in my chicken chipotle melt was PINK. It gave me food poisoning these employees don't wash their hands before handling food either.
The food is always good, but I just found out they've ruined coffee here. They now only offer stevia (yuk), no more Splenda. !UPDATE! Spenda is back.
Worst consistent service of any Panera in NJ. I have been to this drive through many times and I can honestly say they are easily the slowest as in you have to wait in your car in line sometimes like 15 minutes before getting your food. There’s always items missing in my order or they get the sizes wrong. Today I made the mistake of not checking my order as soon as they handed it to me and when I got home I noticed there was no chicken in one of the salads and the other was missing the dressing which is what ties this salad together. I tried to call to maybe have someone deliver the missing items considering I paid for them and of course nobody answers the phone and it’s so frustrating. Panera the chain is not bad but this specific location is garbage. Avoid frustration and go somewhere else.
Can't stop eating it!
The app is terrible. I ordered soup and a quinoa bowl. Then there was a coupon for $2, so I clicked on it. I paid what the total amount was, with a tip. When I picked up the order, only the soup had been ordered. There was no quinoa bowl. I complained, and a very nice man came to talk to me. He agreed the app is terrible, and he had the kitchen prepare the quinoa bowl. When I opened it at home, it was missing many ingredients. I don't think I would go there again.
Ordered a coffee with almond milk, but got a coffee that was so dark look like it was night. When I picked it up I asked them if they put almond milk in and they said yes, so I asked if they could put more in. I barely noticed a difference in color Even after the second helping of almond milk and the taste was horrible! I don't think they put the five sweet and lows in they were asked to either. This is the Panera of the mall and I can't believe it was that bad.
Order was done promptly and without issue, have to ask for napkins however.
Restaurantji Recommends
Folks customized my smoothie to my liking
I ordered chipotle chicken pizza but they gave me wrong food, they gave me margherita pizza, Totally disappointed
Last time i went they gave my breat to soemone else. This time they filled my bowl halfway and it cost $11. Rip off
Has been consistently disappointing
I don’t know what is going on at this Panera Bread but there always appears to be an issue. They either forget to add in your order details or they give you less and less in your salads. This time they were out of Edamame but it’s been like that for over a month or so now. My daughter spent almost $15 on my salad but the bowl was half full. I finally decided this was the last straw. I will not be returning to this location.
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