Can I rate lower than 1 star? This is the single most disgusting hotel I have ever stayed. The bedding and pillow cases are stained and unwashed. No WiFi! Barely hot water! Nonstop running toilet! Unstoppable smoking alarm! The worst of all is the management attitude. No response no matter how we asked for help. The answer is no answer. The promised technician is non existent. If people want to book here, please remember to bring your own bedding. By the way we are a group of 18 people booked 10 rooms on 10/9/2022. We were all comparing our horrible experience this morning when we gathered.
S K
It was 8pm and I was tired from a long east coast driving day. I decided to try to find a place in Edison to stay for the night. I tried all of the name brand hotels in the area and they were all booked. I saw the E Hotel from the highway and pulled over to see if they had space. The outside isn't super nice and there is a "lounge" there which typically causes me pause. I drove around the parking lot and after seeing the well lit front entrance and the guests coming and going, I called the front desk and talked to the wonderful Kira. She said they had a renovated room so I got my bag and went to check out the lobby. Kira was all smiles and so friendly and helpful. She was helping me get checked in and was sure to be attentive to the folks waiting behind me. I was so impressed with her and how she handled the guests and all their needs. My room was on the 2nd floor (201) and it was really nice! The negative reviews for this place are not about these new rooms. The shower has one of those built in glass walls like the fancier hotels with plenty of perfectly folded towels. My room was so clean and the bed perfectly made. I think the bed is new as it was so comfortable and firm but not too much so. The air conditioning worked like a charm. It was quiet all night long and I had no issues at all. I actually had a really nice stay. Don't judge a book by its cover... Get a renovated room and let Kira take care of you and you will be glad you're staying at the E Hotel. I spent half of what I would've spent at the other hotels nearby and had a lovely experience.
617desireb
i came home to nj after being gone for 6 years and i will never bring a dead animal to this hotel. i booked my rooms for may-18,2021- may 23,2021. the rooms are promoted on the internet as newly updated rooms and they only have about 6 done (as per the manager terri on the 23rd after my arrival). i had to go next door to the hilton and pay for another 2 rooms which amounted to $700. i paid almost $900 to stay in this hotel and when i arrived there the hotel rooms were not updated. they were dirty, the windows, curtains, were stained,smelly,dirty and the bedding on the bed was not clean the floors were nasty. i immediately went down to the front desk and told them that i wanted to check out because they did not provide me with a clean safe room for myself and my family. i spoke with the general manager terri cowen on may 23 and she advised me that she would have to contact expedia because i did not pay thru the hotel,when in fact i went thru reservations.com. i have multiple emails from mrs cowen stating that she does not know why my refund was not issued and that no one has tried to contact her when in fact reservations.com have. ( i have email proof). she also explained to me that she would have to contact her manager to find out why my funds have not been released. as of this date i still have not heard back from mrs cowen and/or reservations.com. until i receive my refund i will continue to leave reviews on all sites and the bbb to warn customers not to make reservations there. this is completely unacceptable and made my experience coming home after 6 years horrible!!!!!
marry p davis
one of the staff member were very disrespectful and yelled at our whole table with no apology. the food wasn’t all that either.
Lee Mercado
Older lounge with 1 pool table and a small bar.
troyl403
Only thing nice is the bar/ lounge! Now the lobby is above average but that's just to get you to think they have nice rooms! With 9 floors they always put me on either the 6/7?? And everything looks like it's from the 70's/80's they do have flat screens but your lucky to get one. And if you need to use a microwave you have to go down to the lobby to heat your food!! Rooms aren't cleaned well/ smell and are falling apart.They advertise a gym which everytime I ask they say some has the key and have not returned it yeahhhh ok... Then my favorite part is they ask for a $100 deposit and if you use a card your not getting reimbursed for 5-10 business days and if it's around a holiday 2-3 weeks at one point they had $300 of mine just floating around no one else in the area asked for a deposit they don't intend to return when you check out!! They claim to have a " gift shop" when really it's just a cheap snack bar. Also claim to have breakfast but have never seen it.They do infact have a Nice young lady working at the lobby counter who is polite the other staff members not so much. IM SURE IM MISSING SOME DETAILS. Point is don't waste your time people!! ? HOLE
Shalini Williams
Nice quiet place good atmosphere
Christine Stolte
I went to karaoke night on Halloween! It was a very happening night.
Andre A Jackson
Good vibes, good bartenders. Fun times
captz223
Dark Dingy terrible condition Old and not well kept. Tv got 3 channels. All outlets in the room were overloaded. No USB ports. No password for the WiFi so it’s totally unprotected . Rooms are cheap and it’s easy to see why.
I absolutely adore this place, the energy is addicting, the employees are phenomenal and the karaoke is a time YOU DON'T WANNA MISS! Christina Aguilera said it best when she said "Come on Over! "
Cheryta Moss
Convenient during my vacation. Chill place. Enjoy karaoke. Bartender's long Island icetea was great
Ronnie Marshall
That place is not like it use to. Double the amount of drinks we use to get. Smh
HARPER25
Management has no idea of how to treat paying customers. If you want to stay in a dump with rude, crude, d*** managers, then this is the place for you. No pool, bugs in the room, malfunctioning toilet, dimly lit hallways, a complete fiasco!
Ghislain B
We stopped there for a night while passing by. We reserved through hotwire. I love this site but sometimes you get a bad deal. This was one of them. There is a mold smell present all the time. The paint is falling off the walls. A\C is leaking. And more. Anyway, don’t go there!
Can I rate lower than 1 star? This is the single most disgusting hotel I have ever stayed. The bedding and pillow cases are stained and unwashed. No WiFi! Barely hot water! Nonstop running toilet! Unstoppable smoking alarm! The worst of all is the management attitude. No response no matter how we asked for help. The answer is no answer. The promised technician is non existent. If people want to book here, please remember to bring your own bedding. By the way we are a group of 18 people booked 10 rooms on 10/9/2022. We were all comparing our horrible experience this morning when we gathered.
It was 8pm and I was tired from a long east coast driving day. I decided to try to find a place in Edison to stay for the night. I tried all of the name brand hotels in the area and they were all booked. I saw the E Hotel from the highway and pulled over to see if they had space. The outside isn't super nice and there is a "lounge" there which typically causes me pause. I drove around the parking lot and after seeing the well lit front entrance and the guests coming and going, I called the front desk and talked to the wonderful Kira. She said they had a renovated room so I got my bag and went to check out the lobby. Kira was all smiles and so friendly and helpful. She was helping me get checked in and was sure to be attentive to the folks waiting behind me. I was so impressed with her and how she handled the guests and all their needs. My room was on the 2nd floor (201) and it was really nice! The negative reviews for this place are not about these new rooms. The shower has one of those built in glass walls like the fancier hotels with plenty of perfectly folded towels. My room was so clean and the bed perfectly made. I think the bed is new as it was so comfortable and firm but not too much so. The air conditioning worked like a charm. It was quiet all night long and I had no issues at all. I actually had a really nice stay. Don't judge a book by its cover... Get a renovated room and let Kira take care of you and you will be glad you're staying at the E Hotel. I spent half of what I would've spent at the other hotels nearby and had a lovely experience.
i came home to nj after being gone for 6 years and i will never bring a dead animal to this hotel. i booked my rooms for may-18,2021- may 23,2021. the rooms are promoted on the internet as newly updated rooms and they only have about 6 done (as per the manager terri on the 23rd after my arrival). i had to go next door to the hilton and pay for another 2 rooms which amounted to $700. i paid almost $900 to stay in this hotel and when i arrived there the hotel rooms were not updated. they were dirty, the windows, curtains, were stained,smelly,dirty and the bedding on the bed was not clean the floors were nasty. i immediately went down to the front desk and told them that i wanted to check out because they did not provide me with a clean safe room for myself and my family. i spoke with the general manager terri cowen on may 23 and she advised me that she would have to contact expedia because i did not pay thru the hotel,when in fact i went thru reservations.com. i have multiple emails from mrs cowen stating that she does not know why my refund was not issued and that no one has tried to contact her when in fact reservations.com have. ( i have email proof). she also explained to me that she would have to contact her manager to find out why my funds have not been released. as of this date i still have not heard back from mrs cowen and/or reservations.com. until i receive my refund i will continue to leave reviews on all sites and the bbb to warn customers not to make reservations there. this is completely unacceptable and made my experience coming home after 6 years horrible!!!!!
one of the staff member were very disrespectful and yelled at our whole table with no apology. the food wasn’t all that either.
Older lounge with 1 pool table and a small bar.
Only thing nice is the bar/ lounge! Now the lobby is above average but that's just to get you to think they have nice rooms! With 9 floors they always put me on either the 6/7?? And everything looks like it's from the 70's/80's they do have flat screens but your lucky to get one. And if you need to use a microwave you have to go down to the lobby to heat your food!! Rooms aren't cleaned well/ smell and are falling apart.They advertise a gym which everytime I ask they say some has the key and have not returned it yeahhhh ok... Then my favorite part is they ask for a $100 deposit and if you use a card your not getting reimbursed for 5-10 business days and if it's around a holiday 2-3 weeks at one point they had $300 of mine just floating around no one else in the area asked for a deposit they don't intend to return when you check out!! They claim to have a " gift shop" when really it's just a cheap snack bar. Also claim to have breakfast but have never seen it.They do infact have a Nice young lady working at the lobby counter who is polite the other staff members not so much. IM SURE IM MISSING SOME DETAILS. Point is don't waste your time people!! ? HOLE
Nice quiet place good atmosphere
I went to karaoke night on Halloween! It was a very happening night.
Good vibes, good bartenders. Fun times
Dark Dingy terrible condition Old and not well kept. Tv got 3 channels. All outlets in the room were overloaded. No USB ports. No password for the WiFi so it’s totally unprotected . Rooms are cheap and it’s easy to see why.
Restaurantji Recommends
I absolutely adore this place, the energy is addicting, the employees are phenomenal and the karaoke is a time YOU DON'T WANNA MISS! Christina Aguilera said it best when she said "Come on Over! "
Convenient during my vacation. Chill place. Enjoy karaoke. Bartender's long Island icetea was great
That place is not like it use to. Double the amount of drinks we use to get. Smh
Management has no idea of how to treat paying customers. If you want to stay in a dump with rude, crude, d*** managers, then this is the place for you. No pool, bugs in the room, malfunctioning toilet, dimly lit hallways, a complete fiasco!
We stopped there for a night while passing by. We reserved through hotwire. I love this site but sometimes you get a bad deal. This was one of them. There is a mold smell present all the time. The paint is falling off the walls. A\C is leaking. And more. Anyway, don’t go there!
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