Very courteous service. I love this subway store!! I generally don't write reviews unless i get impressed a lot.
I placed incorrect online order, they called me to verify the order and allowed me to select ingredients in store even though they were not selected in online order.
Atmosphere: 5
Food: 5
Service: 5
Yasmeen Khan
!!SUBWAY CHARGED ME MONEY BUT I NEVER GOT MY SUB!! BEWARE OF RISHI, BAD CUSTOMER SERVICE, RUDE AND BACKBITES!
We placed two separate mobile orders online for 2 subs and 1 cookie. One order was placed for pickup for ASAP and one for 2pm. I had called in advance and spoke to Rishi regarding making the ASAP order later at 2pm and ordering "asap" was a mistake and he informed me that he only received one order and when he receives the other one, he will make it at 2pm.
When my brother got there 2pm, he only gave him one sub and the cookie and said the other order isn't in his system. My brother called me inside. He informed me Rishi was telling his coworker in Hindi that "these people are going to come argue for no reason" and that he was backbiting about us to his coworker. He probably assumed my brother does not understand hindi. He RUDELY informed me the order was never received despite the app AND my bank statement reflecting I ordered and paid for BOTH orders. He informed me subway will refund me within 24 hours. BOTH ORDERS ALSO STATED "PICKED UP" LEAVING US WITH NO PROOF THAT WE NEVER GOT ONE OF THE ORDERS.
Fast forward to today, Subway did issue a refund but ONCE AGAIN CHARGED ME. So now, my bank statement is reflecting THREE CHARGES AND ONE REFUND, hence, I got charged for BOTH ORDERS WHEN I RECIEVED ONLY ONE. I called my bank and they informed me that subway is attempting to push back the charge. I am furious!
RISHI WAS ABSOLUTELY RUDE AND BACKBITING ABOUT US. DEF WILL NEVER GO BACK TO THIS LOCATION WHERE CUSTOMERS HAVE NO RESPECT!!!
Atmosphere: 3
Food: 3
Service: 1
Kamal Kalra
This place is so out of touch as I was ordering my footlong subway the man said the meats are no longer open and I couldn’t see the meats I wanted and the subway tasted so pathetic and topping were so old.And doesn’t understand English.Never recommend this subway
Atmosphere: 1
Food: 1
Service: 1
Smart Solutions LLC
Most awful service and inferior quality food
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Veggie Delite
Hadi Jallad
I don’t know why this place got a low rating. It was my first time trying this location and I know subways are usually a hit or miss but this location was undergoing a remodel and the 2 guys who attended me were so friendly and outgoing. We had a funny conversation about how one of them is a meat lover and the other is a vegetarian and how they bicker all day. Very rarely do you find chains that feel like a local spot nowadays. But my sub was made perfectly and I have no complaints. I don’t see the hype with places like Jersey mikes or jimmy johns. I honestly prefer subway. There’s so many locations that I can literally find one within walking distance of where I am. The current bogo deal they have going on is unbeatable so find a friend and split the bill if your looking for a low cost lunch option. P.s. There’s a seating area at all locations and it’s nice and quiet so if your looking for a quiet place to have a conversation with someone and eat it’s the perfect low key spot!
Atmosphere: 5
Food: 5
Service: 5
Jason Nelson
They do not follow their listed hours, closing 45 mins before their closing hour, listed on Google AND on their door with the new hours
forni tin
Love the worker, “Rishi” all of them were so nice and helpful. They didn’t mess up my order at all. They were very straightforward and nice and did their job fast. 5 stars.
Dietary restrictions: Good options of food like ham and lettuce keeps yourself very balanced.
Parking: In a plaza great parking.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cookies
Mahendhar Reddy
Whenever I go I never get disappointed, how others has issue ? don't know. I always found a good quality product ,excellent service and friendly atmosphere. Staff always change gloves on my request and now they know I am vegetarian so automatically they change before starting my order. According the manager they keep 2 different knives for vegetarian sandwiches and meat sandwiches to cut after preparing it. But we also need to keep in mind that Subway is not a pure veg restaurant, cross-contamination can be possible. I have visited so many Subway in New Jersey but this is the best one. Once I have a sub from here I never liked it from other place.
Atmosphere: 5
Food: 5
Service: 5
Yogesh Agrawal
Strict vegetarian should not go there, they do not change the gloves after serving a non vegetarian order, even if you request them to change.
Vegetarian options: They do not change the gloves after serving non vegetarian order and touches the veggies.
this subway is terrible! they don't ever pick up the phone when they get the order incorrect and they don't really care about the quality of food given to customers. theres cockroaches inside the veggies and its nasty. dont ever go
Atmosphere: 1
Food: 1
Service: 1
Abhijit Ganguly
Excellent sandwiches
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Delite
Humza Rizvi
Classic subway
Arjun Rajan
Their website says 10pm close but they really close at 9.55pm and when you knock the door they give you excuses that the dining closes at 10pm but the door is locked at 9.45pm.
there was mold on half the vegetables?? 😭
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Chocolate Chip Cookie
Very courteous service. I love this subway store!! I generally don't write reviews unless i get impressed a lot.
I placed incorrect online order, they called me to verify the order and allowed me to select ingredients in store even though they were not selected in online order.
Atmosphere: 5
Food: 5
Service: 5
!!SUBWAY CHARGED ME MONEY BUT I NEVER GOT MY SUB!! BEWARE OF RISHI, BAD CUSTOMER SERVICE, RUDE AND BACKBITES!
We placed two separate mobile orders online for 2 subs and 1 cookie. One order was placed for pickup for ASAP and one for 2pm. I had called in advance and spoke to Rishi regarding making the ASAP order later at 2pm and ordering "asap" was a mistake and he informed me that he only received one order and when he receives the other one, he will make it at 2pm.
When my brother got there 2pm, he only gave him one sub and the cookie and said the other order isn't in his system. My brother called me inside. He informed me Rishi was telling his coworker in Hindi that "these people are going to come argue for no reason" and that he was backbiting about us to his coworker. He probably assumed my brother does not understand hindi. He RUDELY informed me the order was never received despite the app AND my bank statement reflecting I ordered and paid for BOTH orders. He informed me subway will refund me within 24 hours. BOTH ORDERS ALSO STATED "PICKED UP" LEAVING US WITH NO PROOF THAT WE NEVER GOT ONE OF THE ORDERS.
Fast forward to today, Subway did issue a refund but ONCE AGAIN CHARGED ME. So now, my bank statement is reflecting THREE CHARGES AND ONE REFUND, hence, I got charged for BOTH ORDERS WHEN I RECIEVED ONLY ONE. I called my bank and they informed me that subway is attempting to push back the charge. I am furious!
RISHI WAS ABSOLUTELY RUDE AND BACKBITING ABOUT US. DEF WILL NEVER GO BACK TO THIS LOCATION WHERE CUSTOMERS HAVE NO RESPECT!!!
Atmosphere: 3
Food: 3
Service: 1
This place is so out of touch as I was ordering my footlong subway the man said the meats are no longer open and I couldn’t see the meats I wanted and the subway tasted so pathetic and topping were so old.And doesn’t understand English.Never recommend this subway
Atmosphere: 1
Food: 1
Service: 1
Most awful service and inferior quality food
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Veggie Delite
I don’t know why this place got a low rating. It was my first time trying this location and I know subways are usually a hit or miss but this location was undergoing a remodel and the 2 guys who attended me were so friendly and outgoing. We had a funny conversation about how one of them is a meat lover and the other is a vegetarian and how they bicker all day. Very rarely do you find chains that feel like a local spot nowadays. But my sub was made perfectly and I have no complaints. I don’t see the hype with places like Jersey mikes or jimmy johns. I honestly prefer subway. There’s so many locations that I can literally find one within walking distance of where I am. The current bogo deal they have going on is unbeatable so find a friend and split the bill if your looking for a low cost lunch option. P.s. There’s a seating area at all locations and it’s nice and quiet so if your looking for a quiet place to have a conversation with someone and eat it’s the perfect low key spot!
Atmosphere: 5
Food: 5
Service: 5
They do not follow their listed hours, closing 45 mins before their closing hour, listed on Google AND on their door with the new hours
Love the worker, “Rishi” all of them were so nice and helpful. They didn’t mess up my order at all. They were very straightforward and nice and did their job fast. 5 stars.
Dietary restrictions: Good options of food like ham and lettuce keeps yourself very balanced.
Parking: In a plaza great parking.
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Cookies
Whenever I go I never get disappointed, how others has issue ? don't know. I always found a good quality product ,excellent service and friendly atmosphere. Staff always change gloves on my request and now they know I am vegetarian so automatically they change before starting my order. According the manager they keep 2 different knives for vegetarian sandwiches and meat sandwiches to cut after preparing it. But we also need to keep in mind that Subway is not a pure veg restaurant, cross-contamination can be possible. I have visited so many Subway in New Jersey but this is the best one. Once I have a sub from here I never liked it from other place.
Atmosphere: 5
Food: 5
Service: 5
Strict vegetarian should not go there, they do not change the gloves after serving a non vegetarian order, even if you request them to change.
Vegetarian options: They do not change the gloves after serving non vegetarian order and touches the veggies.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Veggie Delite
Restaurantji Recommends
Excellent sandwiches
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Delite
this subway is terrible! they don't ever pick up the phone when they get the order incorrect and they don't really care about the quality of food given to customers. theres cockroaches inside the veggies and its nasty. dont ever go
Atmosphere: 1
Food: 1
Service: 1
Excellent sandwiches
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Veggie Delite
Classic subway
Their website says 10pm close but they really close at 9.55pm and when you knock the door they give you excuses that the dining closes at 10pm but the door is locked at 9.45pm.
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