The staff are very slow and understaffed. I'm waiting 30 minutes for a coffee.
Service: 1
Lina M Gil H
Since the new manager got the job, all the coffee tastes awful. It's cold, and he doesn't follow instructions. I hope they change managers; he's always on his phone and doesn't provide good customer service.UnlikeOf the other workers. I want my delicious coffee back. This is all Dunkin' 441 Old Hook Rd Emerson
Atmosphere: 4
Food: 1
Service: 4
Jerry Peralta
Horrible dry muffins and the worse hot chocolate ever… it was just hot water with specs of chocolate… I will never go back to this location
Atmosphere: 1
Food: 1
Service: 1
Ivan Cardenas
- The place is Filthy - The new manager should go. Always on the phone. Several times came up with the wrong order.
Steven Adelman
It's worth the trip
Atmosphere: 3
Food: 5
Service: 4
Patricia Nell
Great customer service, they treat customers very well.
Atmosphere: 5
Food: 5
Service: 5
Mel Masarweh
Very inconsistent coffee. Sometimes good sometimes bad. Ordered a bagel with cream cheese but had a teaspoon of cream cheese on it.
Atmosphere: 4
Food: 1
Service: 4
Melanin Essence
My latte tastes like water & my sandwich was hard!
Atmosphere: 1
Food: 1
Service: 1
s marie
i work next door and get coffee here pretty much daily……the coffee is always fresh, and staff is super friendly..some times of the day they can be a little short-staffed (maybe during “rush” times) but overall, good coffee and great service
Atmosphere: 5
Food: 5
Service: 5
Elena Badua
Place a mobile order and gave them 10 mins. When I went in my order wasn’t ready and they forgot to have me my food l
This is one of those dunkin donuts thats dosent put coffee in there coffe watered down coffe
Atmosphere: 1
Food: 1
Service: 1
Abraham Jaison
0 stars if i have the option Staff are rude and incompetant
Theresa Perls
Russ did a very nice job handling the orders. He was by himself but very efficient. Whenever I walk in I am impressed by the cashiers and the food handlers. Great job!
Atmosphere: 4
Food: 4
Service: 5
Talia Bertolotti
Food was not cooked, and my coffee is watered down
Atmosphere: 1
Food: 1
Service: 1
Grace Accardi
The weekday morning crew is fantastic. They're friendly, make the best drinks, and the food is always spot on. They even recognize me when I walk in, which makes me feel great!
The staff are very slow and understaffed. I'm waiting 30 minutes for a coffee.
Service: 1
Since the new manager got the job, all the coffee tastes awful. It's cold, and he doesn't follow instructions. I hope they change managers; he's always on his phone and doesn't provide good customer service.UnlikeOf the other workers. I want my delicious coffee back. This is all Dunkin' 441 Old Hook Rd Emerson
Atmosphere: 4
Food: 1
Service: 4
Horrible dry muffins and the worse hot chocolate ever… it was just hot water with specs of chocolate… I will never go back to this location
Atmosphere: 1
Food: 1
Service: 1
- The place is Filthy
- The new manager should go. Always on the phone. Several times came up with the wrong order.
It's worth the trip
Atmosphere: 3
Food: 5
Service: 4
Great customer service, they treat customers very well.
Atmosphere: 5
Food: 5
Service: 5
Very inconsistent coffee. Sometimes good sometimes bad. Ordered a bagel with cream cheese but had a teaspoon of cream cheese on it.
Atmosphere: 4
Food: 1
Service: 4
My latte tastes like water & my sandwich was hard!
Atmosphere: 1
Food: 1
Service: 1
i work next door and get coffee here pretty much daily……the coffee is always fresh, and staff is super friendly..some times of the day they can be a little short-staffed (maybe during “rush” times) but overall, good coffee and great service
Atmosphere: 5
Food: 5
Service: 5
Place a mobile order and gave them 10 mins. When I went in my order wasn’t ready and they forgot to have me my food l
Service: 1
Restaurantji Recommends
This is one of those dunkin donuts thats dosent put coffee in there coffe watered down coffe
Atmosphere: 1
Food: 1
Service: 1
0 stars if i have the option
Staff are rude and incompetant
Russ did a very nice job handling the orders. He was by himself but very efficient. Whenever I walk in I am impressed by the cashiers and the food handlers. Great job!
Atmosphere: 4
Food: 4
Service: 5
Food was not cooked, and my coffee is watered down
Atmosphere: 1
Food: 1
Service: 1
The weekday morning crew is fantastic. They're friendly, make the best drinks, and the food is always spot on. They even recognize me when I walk in, which makes me feel great!
Atmosphere: 5
Food: 5
Service: 5
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