I’ve only been to this location a few times but each time I come, I find additional reasons to go somewhere else. This is the closes coffee shop to my home and it’s always the most inconsistent location. The WiFi is turned off which isn’t helpful if you’re trying to do school work. The lobby isn’t kept clean and there is limited seating for such a large location. The customer service is lacking. I ordered an iced latte today & watched the worker pour my espresso from some reason unlabeled cup. Very concerning.
Atmosphere: 2
Food: 3
Service: 2
Cynthia Lykes
Love my coffee ☕
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg and Cheese, Turkey Sausage Egg and Cheese, Bagel
Emilio Rodriguez
Hot coffee!!!
Atmosphere: 5
Food: 5
Service: 5
Evelyn Abreu
This is my goto DD they get my coffee right!
Atmosphere: 5
Food: 5
Service: 5
Carolyn Bellamy
Went for a hot cup of green tea with lemon and honey ?
Atmosphere: 5
Food: 2
Service: 5
Mackenzie Scaccetti
This dunkin is out of their minds with the pricing. For a small they are charging 5.89 not to mention down the road at dunkin that same exact drink is 3.79. Your coffee is not as good as Starbucks to be charging these premium prices. Your drinks are also too inconsistent, they never taste the exact same. I definitely won’t be back to this location and recommend people pay more attention to the discrepancy in pricing at Dunkin’s around Ewing and give the one with the most reasonable prices their business.
As a regular, these are the nicest people. Always kind, courteous and get my order correct.
Atmosphere: 5
Food: 5
Service: 5
Hicham Khattabi
I recently visited the Dunkin' Donuts at 1981 N Olden Ave Ext, Ewing Township, NJ, and my experience was a bit of a mixed bag.On the positive side, the store had a good variety of donuts and beverages. However, I encountered some issues with customer service that left me a bit perplexed.During my visit, the staff gave conflicting instructions about using the indoor seating area, which was frustrating. One employee said it was off-limits, while another said it was okay. This lack of clarity made the visit less enjoyable and highlighted a communication breakdown among the staff.Additionally, one employee told me the store was closing at 4 PM, which contradicted the hours posted on Google Maps, stating they close at 8 PM. This inconsistency raised concerns about how well the staff is informed and whether they are providing accurate information to customers.I reached out to Dunkin' Donuts customer service via email, but unfortunately, I haven't received a response or follow-up yet, which is concerning.In summary, the experience was marred by confusion and inconsistency in communication. I hope they can improve their customer service and provide clearer information to customers in the future.
Atmosphere: 1
Food: 5
Service: 1
Jessica Benvenuti
They lock the lobby door and only take drive through
I’ve only been to this location a few times but each time I come, I find additional reasons to go somewhere else. This is the closes coffee shop to my home and it’s always the most inconsistent location. The WiFi is turned off which isn’t helpful if you’re trying to do school work. The lobby isn’t kept clean and there is limited seating for such a large location. The customer service is lacking. I ordered an iced latte today & watched the worker pour my espresso from some reason unlabeled cup. Very concerning.
Atmosphere: 2
Food: 3
Service: 2
Love my coffee ☕
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Egg and Cheese, Turkey Sausage Egg and Cheese, Bagel
Hot coffee!!!
Atmosphere: 5
Food: 5
Service: 5
This is my goto DD they get my coffee right!
Atmosphere: 5
Food: 5
Service: 5
Went for a hot cup of green tea with lemon and honey ?
Atmosphere: 5
Food: 2
Service: 5
This dunkin is out of their minds with the pricing. For a small they are charging 5.89 not to mention down the road at dunkin that same exact drink is 3.79. Your coffee is not as good as Starbucks to be charging these premium prices. Your drinks are also too inconsistent, they never taste the exact same. I definitely won’t be back to this location and recommend people pay more attention to the discrepancy in pricing at Dunkin’s around Ewing and give the one with the most reasonable prices their business.
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Hash Browns, Iced Macchiato, Dunkin' Coconut Refreshers
As a regular, these are the nicest people. Always kind, courteous and get my order correct.
Atmosphere: 5
Food: 5
Service: 5
I recently visited the Dunkin' Donuts at 1981 N Olden Ave Ext, Ewing Township, NJ, and my experience was a bit of a mixed bag.On the positive side, the store had a good variety of donuts and beverages. However, I encountered some issues with customer service that left me a bit perplexed.During my visit, the staff gave conflicting instructions about using the indoor seating area, which was frustrating. One employee said it was off-limits, while another said it was okay. This lack of clarity made the visit less enjoyable and highlighted a communication breakdown among the staff.Additionally, one employee told me the store was closing at 4 PM, which contradicted the hours posted on Google Maps, stating they close at 8 PM. This inconsistency raised concerns about how well the staff is informed and whether they are providing accurate information to customers.I reached out to Dunkin' Donuts customer service via email, but unfortunately, I haven't received a response or follow-up yet, which is concerning.In summary, the experience was marred by confusion and inconsistency in communication. I hope they can improve their customer service and provide clearer information to customers in the future.
Atmosphere: 1
Food: 5
Service: 1
They lock the lobby door and only take drive through
Atmosphere: 1
Service: 1
Great place!
Restaurantji Recommends
LOVE IT!!!
Well run and items fresh
Atmosphere: 5
Food: 5
Service: 5
Bad customer service.
Food: 3
Service: 1
Always A Good Time ⌚ @ Dunkin ♥
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Donuts
The iced coffee was good.
Atmosphere: 5
Food: 5
Service: 5
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