The sandwiches tasted amazing and the drinks arrived perfectly chilled. The staff were kind and attentive, and fresh meals do take some patience. In the end it felt completely worth the wait since the food delivered excellent quality.
Atmosphere: 5
Food: 5
Service: 5
Riley Schofield
The atmosphere was warm and inviting, perfect for a cozy meal. I ordered the broccoli cheddar soup in a bread bowl, and it was delicious creamy and packed with flavor.
Atmosphere: 5
Food: 5
Service: 5
Tee S
We only go on Tuesdays to get bagels. Get them by 8am so they are still fresh. Our favorite bagels: Cinnamon crunch, asiago & everything. The service is good but you have to request that the worker puts on new gloves before touching your food. Some workers will clean, touch the register, scan gun, money, etc., and then pick up your bagel. How unsanitary? Watch them when they make your food. And lastly, just annoying that when you pay with a debit/credit card, you're asked for the tip amount. Really? For placing my đ„Ż in a bag? And I already had to ask you to put on new gloves. The audacity đ
Atmosphere: 4
Food: 4
Service: 3
Irene Gudiel
I ordered an almond pastry and I was eager to eat that delicious dessert. Just FYI donât go directly to pick up the food. You honk, honk and nobody can hear you. The employee said they canât hear anything and you have to tell them that you are picking up where you order food. So I got my order I took a bite and there it was cold. Seriously, cold!!!! The previous Panera gave me a nice warm pastry not this ice cold thing. They should place a poster and said â Tell us you are to pick up your order.â
Atmosphere: 2
Food: 1
Service: 1
Prina
Iâm pretty sure they got new employees this semester or something. I order here all the time. The last few times they donât even take time to see if orders are done. Iâm only writing this review bec like the laziness is crazy. I said I had a drive through order and she didnât even look for it. All she said was itâs not here. Multiple times. Just for me to walk in and ask another woman and she immediately gave me my order. Like the RECEIPT IS BIG A HELL. Iâll go back into my hiatus bec that was so annoying
Rhoneesha Matthews
Bad customer service. The guy working the drive through window is rude. Waited in the drive through line for 15 minutes and when I finally got to the window he gave me a drink which want mines ( I got a mobile order of a sandwich and a lemonade) I gave him back the drink and said it was wrong and he gave me the wrong drink two more times. He then said I donât understand and rolled his eyes and closed the window. He then came back and said âum thereâs cars behind youâ I said you never gave me my mobile order and that he still had me the wrong drink. He finally gave me my order with an attitude. Donât be mad at customers because you donât like your job go find one you like so you wonât have a poor attitude.
Mark
Ordered through the app, it says to go through the drive thru. Wait in the drive thru for 15 minutes and 2 cars pull away. We pull up to the window and wait 5 minutes. Finally we gave up and knocked on the window. The girl that came to it acted annoyed and then told us she couldnât give us our order and we had to go inside. Go inside and ask why couldnât the first person tell us that when we told them and the way too many employees doing nothing just gave us blank stares.
Atmosphere: 1
Food: 1
Service: 1
silverroses66
Waited at the drive thru and for 10 mins for them to say that the no rapid pick up at the drive thru. Itâs on the website and I was told to drive up to the window when I gave my name. He could have said something when I gave my name so I wouldnât have waited. Also we had to get the employeeâs attention at the drive thru. I asked why wouldnât you say that earlier I just get blank stares.
Service: 1
Mary Claydon
Very nice
Atmosphere: 4
Food: 5
Service: 4
Barbara Sandak
I cannot thank Carlos and Max for going the extra mile to find my phone. Yesterday evening I went with friends to the Panera on the Campus of New Jersey in Ewing, NJ. When I got home I realized I did not have my phone. I was able to track my phone back to Panera. When I called them I spoke to Carlos, the manager. He said no one turned in the phone and he checked with the diners at the table where I sat to no avail. He suggested that I check with Panera in the morning. I was so upset I could not wait until the morning so a friend and I drove back last night before they closed. As my friend and I arrived in the parking lot my husband called from home and said Carlos called to say he found the phone and put it in the safe for safekeeping. It seems that after the table where I sat was cleared Carlos and a co-worker, Max, checked the area again. This time they removed the cushion where I was sitting and there was my phone. Carlos realized that my call to Panera checking about the phone was the last incoming call at the restaurant so he called it to tell us that he and Max found the phone. Thank you so much Carlos and Max.
Food is terrible and far too expensive for what you get.
Atmosphere: 2
Food: 1
Service: 4
Matthew Sarni
Worst experience I have ever had
Atmosphere: 1
Food: 1
Service: 1
Parker Humphrey
They took a long time and messed up my order 3 times and wouldnât serve me at 9:50 when they close at 10.
Atmosphere: 2
Food: 1
Service: 1
thomas davila
they messed up every order and peed in my mac and cheese
Atmosphere: 1
Food: 1
Service: 1
E K
I think a wild opossum could pack a delivery order better than this place. It is actually remarkable. I would rather starve than give this location another chance.
The sandwiches tasted amazing and the drinks arrived perfectly chilled. The staff were kind and attentive, and fresh meals do take some patience. In the end it felt completely worth the wait since the food delivered excellent quality.
Atmosphere: 5
Food: 5
Service: 5
The atmosphere was warm and inviting, perfect for a cozy meal. I ordered the broccoli cheddar soup in a bread bowl, and it was delicious creamy and packed with flavor.
Atmosphere: 5
Food: 5
Service: 5
We only go on Tuesdays to get bagels. Get them by 8am so they are still fresh. Our favorite bagels: Cinnamon crunch, asiago & everything. The service is good but you have to request that the worker puts on new gloves before touching your food. Some workers will clean, touch the register, scan gun, money, etc., and then pick up your bagel. How unsanitary? Watch them when they make your food. And lastly, just annoying that when you pay with a debit/credit card, you're asked for the tip amount. Really? For placing my đ„Ż in a bag? And I already had to ask you to put on new gloves. The audacity đ
Atmosphere: 4
Food: 4
Service: 3
I ordered an almond pastry and I was eager to eat that delicious dessert. Just FYI donât go directly to pick up the food. You honk, honk and nobody can hear you. The employee said they canât hear anything and you have to tell them that you are picking up where you order food. So I got my order I took a bite and there it was cold. Seriously, cold!!!! The previous Panera gave me a nice warm pastry not this ice cold thing. They should place a poster and said â Tell us you are to pick up your order.â
Atmosphere: 2
Food: 1
Service: 1
Iâm pretty sure they got new employees this semester or something. I order here all the time. The last few times they donât even take time to see if orders are done. Iâm only writing this review bec like the laziness is crazy. I said I had a drive through order and she didnât even look for it. All she said was itâs not here. Multiple times. Just for me to walk in and ask another woman and she immediately gave me my order. Like the RECEIPT IS BIG A HELL. Iâll go back into my hiatus bec that was so annoying
Bad customer service. The guy working the drive through window is rude. Waited in the drive through line for 15 minutes and when I finally got to the window he gave me a drink which want mines ( I got a mobile order of a sandwich and a lemonade) I gave him back the drink and said it was wrong and he gave me the wrong drink two more times. He then said I donât understand and rolled his eyes and closed the window. He then came back and said âum thereâs cars behind youâ I said you never gave me my mobile order and that he still had me the wrong drink. He finally gave me my order with an attitude. Donât be mad at customers because you donât like your job go find one you like so you wonât have a poor attitude.
Ordered through the app, it says to go through the drive thru. Wait in the drive thru for 15 minutes and 2 cars pull away. We pull up to the window and wait 5 minutes. Finally we gave up and knocked on the window. The girl that came to it acted annoyed and then told us she couldnât give us our order and we had to go inside. Go inside and ask why couldnât the first person tell us that when we told them and the way too many employees doing nothing just gave us blank stares.
Atmosphere: 1
Food: 1
Service: 1
Waited at the drive thru and for 10 mins for them to say that the no rapid pick up at the drive thru. Itâs on the website and I was told to drive up to the window when I gave my name. He could have said something when I gave my name so I wouldnât have waited. Also we had to get the employeeâs attention at the drive thru. I asked why wouldnât you say that earlier I just get blank stares.
Service: 1
Very nice
Atmosphere: 4
Food: 5
Service: 4
I cannot thank Carlos and Max for going the extra mile to find my phone.
Yesterday evening I went with friends to the Panera on the Campus of New Jersey in Ewing, NJ. When I got home I realized I did not have my phone. I was able to track my phone back to Panera. When I called them I spoke to Carlos, the manager. He said no one turned in the phone and he checked with the diners at the table where I sat to no avail. He suggested that I check with Panera in the morning.
I was so upset I could not wait until the morning so a friend and I drove back last night before they closed. As my friend and I arrived in the parking lot my husband called from home and said Carlos called to say he found the phone and put it in the safe for safekeeping.
It seems that after the table where I sat was cleared Carlos and a co-worker, Max, checked the area again. This time they removed the cushion where I was sitting and there was my phone. Carlos realized that my call to Panera checking about the phone was the last incoming call at the restaurant so he called it to tell us that he and Max found the phone.
Thank you so much Carlos and Max.
Service: 5
Restaurantji Recommends
Food is terrible and far too expensive for what you get.
Atmosphere: 2
Food: 1
Service: 4
Worst experience I have ever had
Atmosphere: 1
Food: 1
Service: 1
They took a long time and messed up my order 3 times and wouldnât serve me at 9:50 when they close at 10.
Atmosphere: 2
Food: 1
Service: 1
they messed up every order and peed in my mac and cheese
Atmosphere: 1
Food: 1
Service: 1
I think a wild opossum could pack a delivery order better than this place. It is actually remarkable. I would rather starve than give this location another chance.
Atmosphere: 1
Food: 1
Service: 1
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