Popeyes Louisiana Kitchen

POPEYES LOUSIANA CHICKEN...Their menu is delicious, their rotisserie chicken, and what to say their hamburgers...yumi yumi, but the space is narrow...and sometimes the tables are dirty...that's not pleasant...well not in all of them...maybe it helps to create a good impression by keeping them clean, this would help the customer and the business...also...Yes.

Atmosphere: 4

Food: 5

Service: 4

The food gives you diarrhea I know that for a fact . They don’t change the oil. The chicken has no taste.

Atmosphere: 2

Food: 1

Service: 5

This location has extremely poor customer service. The staff is rude, condescending, and unprofessional. I would strongly advise against visiting this establishment—you’re better off going elsewhere, even to the nearby KFC.

I placed and paid for my order through the mobile app for convenience, expecting a smooth experience. However, when I arrived at the drive-thru to pick it up, I waited 30 minutes just to reach the intercom. After providing my name and confirming my mobile order, I was instructed to pull up to the next window. I then waited another 15 minutes, only to be told that my order had already been picked up—something that was clearly impossible. I showed them my app as proof, and they admitted they had given my food to someone else.

Instead of apologizing or offering a solution, the supervisor, Terry or Jerry, was dismissive, unprofessional, and unconcerned about the inconvenience. I was told to pull up and wait while they remade my order. After waiting another 25 minutes, I realized they were serving other customers before me and seemed to have forgotten about my order entirely. Frustrated, I went inside, only to be met with more rude and indifferent staff.

After finally receiving my food, I left, only to discover they had given me the wrong order. When I returned to have it corrected, the staff once again displayed a lack of concern, treating me with the same indifference and condescension. They eventually provided the correct order but did not offer an apology, refund, or even a coupon for the terrible experience.

The level of service at this location is absolutely unacceptable. As paying customers, we deserve better, and I strongly discourage anyone from spending their hard-earned money here.

Atmosphere: 1

Food: 1

Service: 1

Management is trash. They messed up my order and went back to show them my receipt to show them they owe me another sandwich and manger tells me he doesn’t care.. WELL I care and would like my sandwich or money back and he refused. Kept pushing my receipt away and wouldn’t listen to me. What a joke.

Service: 1

$17 for a three-piece

Came here after being at the hospital for 4 hours with my 2 year old and our family. Placed a dine in order , waited 30 mins as the cashier kept saying “it’s coming it’s coming” “2 mins”. Every single person came and went after us with their food. Horrible service, got our money back and went to Wendy’s. This place sucks.

Atmosphere: 1

Food: 1

Service: 1

Cold chicken cold fries!! Ridiculous !!

The restaurant is filthy and the employees always mess up your order. Go to Morrisville Popeyes for clean restaurant and respectful employees.

Atmosphere: 2

Food: 3

Service: 2

Recommended dishes: Popcorn

never have they got my order right going thru the drive thru. Tonight order 4 piece combo zll white meat. had to inform the guy thats breast and wings he seemed confused about that. Then he asked regular or spicy. regular. Well i ended up getting 1 wing ,breast, thigh and a leg spicy. Om not surprised . Also ordered surf and turf w/tartar sauce receipt had 1 cocktail 1 bbq. Every time theres major screw ups. one thing this wont happen again because i wont be going there again.. Friends have had the same expierence there. This has been happening for a few years .

Atmosphere: 1

Food: 1

Service: 1

The staff cloud care less what you want. You get what they decide you should have. I requested a spicy chicken sandwich. I repeated that two times. Then I asked for a side of hot fries. I received a cold chicken sandwich NOT SPICY and cold fries. What a disappointment and waste of money and time. I'll never go back there. That wasn't the first time with such poor service but it's the last.

Atmosphere: 1

Food: 2

Service: 1

Chicken is always fresh, but always a lot of errors made when ordering from drive through. Always a wait for spicy chicken.

Atmosphere: 2

Food: 4

Service: 2

How you only serve large drinks with soda but not lemonade ?

Atmosphere: 2

Food: 2

Service: 2

The chicken is excellent service is good, but the prices? Sheesh.

Atmosphere: 5

Food: 5

Service: 4

Food was awesome.

Parking: It has its own parking and good enough for many cars.

Atmosphere: 4

Food: 4

Service: 4

Recommended dishes: Popeyes Golden BBQ Chicken Sandwich, Popcorn

Very rare to find a brand new Popeyes. Food was hot and fresh. The way it always should be!

Atmosphere: 5

Food: 5

Service: 5