Dunkin'

12-18 River Rd, Fair Lawn
(201) 855-5432

Recent Reviews

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Carla Francis

Whenever I go there. My order is always messed up ALWAYS, unless I am served by Christine!!! I am giving HER the 5 stars not the establishment. She always has the biggest smile on her face and is ready to serve. On top of that, she is very patient. Christine is clearly happy to be at work. I think it would do this DD good if she trains the staff. We need more Christines. Next time you guys are at this Dunkin’ Donuts ask for Christine You won’t be disappointed.

Gelo Petsvona

Nicely renovated Dunkin

Atmosphere: 4

Food: 4

Service: 4

Anthony Alexandris

Slow and horrible vibe . Go to the one on 208N it’s better

Ketan Mody

The coffee was gross and the donut was stale and old. Never going to this DD again!

Atmosphere: 3

Food: 1

Service: 3

k p

Small local DD shop. The workers are nice and prompt with the orders. My complaint is there is nowhere to sit. There's a small table with 3 chairs that is it. I seen alot of pillows on the floor one day when i went there didn't know what it was for. I went back the next day and to my surprise, the place was packed with teens sitting on the pillows on the floor.

Atmosphere: 3

Food: 5

Service: 5

Kevin Shahinian

Place is clean and workers are nice but poorly managed. They need to hire an extra person for the morning crew. Waits are long and they seem overwhelmed.

Mike Raven

Thanks, Kristina for a great customer service!!!

Atmosphere: 5

Food: 5

Service: 5

Hector Torres

Was not impressed by this location i ordered a Assorted box of 10 munchins and got only glazed, the food was cold as if it was premade and been under a warmer long before my order, and the location is bad in terms of missing it if you dont see it

Atmosphere: 3

Food: 3

Service: 3

T G

They forgot my munchkins and a sandwich. I get home to see everything correct on ticket but items missing.

Atmosphere: 1

Food: 5

Service: 1

Sal Alfda

This gotta be the worst Dunkin in northern jersey , extremely slow staff , food taste horrible , they can’t even toast a bagel

Atmosphere: 1

Food: 1

Service: 1

G G

Sad to say but after the major reopening this place went downhill.

Atmosphere: 1

Food: 5

Service: 1

Daniella Gurovich

If I could give this place zero stars I would. I just had the worst experience possible at this Dunkin. I came in looking to get the famous Cookie Butter Coldbrew, excited to try a new drink, but I quickly realized that my five minute coffee stop would turn into a 30 minute long affair. The worker, who was obviously not trained at all, took our order and after a long time watching him make the wrong drinks we finally asked for a refund. The manager was no help and should be fired. There was a line out the door by the time we finally left the store, empty handed. Many customers besides myself were fed up with the waiting and were leaving the store. Also it's not good that half of the workers can't even speak English or help in any way.

Atmosphere: 1

Food: 1

Service: 1

Melissa Thompson

I went in there this morning and the manager had her ipad on the food station and was touching it and with the same gloves on grab the cheese and was dancing around with it in her hands. When i said i did not want food ordered she gave attitude. Very unsanitary.

Atmosphere: 1

Food: 1

Service: 1

AL G

DD is my go-to for donuts!!

I know there's KK 15 minutes away, but this DD has other goodies like sandwiches, hot & cold drinks....

And don't get me started with their selection of Baskin-Robbins ice cream!

Dietary restrictions: Many DDs are Kosher/Halal, some to a highly strict level.

Parking: Great speedy drive through.

Wheelchair accessibility: Wheelchair ramp & handicapped parking.

Food: 3

Service: 3

Recommended dishes: Doughnut

Diany Hernandez

I love this place im so happy its open i visit the store everyday i love Rose she the best in the store she always taking care of me and her customer she works really hard and also she make sure everyone leaves happy i also like Hilary & Yoli they are great too i really recommend this place ❤️

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Bagel, Maple Sugar Bacon Breakfast Sandwich, Hash Browns, Bacon Egg and Cheese

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